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Reviews

Average Ratings

4.4
Average based on 19 reviews.
  • Terrible Customer Service

    The initial work was done to satisfaction, but I have never been more disappointed in an overall customer service experience. I have been a loyal ...


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    The initial work was done to satisfaction, but I have never been more disappointed in an overall customer service experience. I have been a loyal customer for the past two years after I purchased my vehicle here. I recently brought it in for some service and once I got my car back, I noticed a three foot scratch among a number of other scratches in the area and a dent that pushed out some paneling in the back. I understand my car is 9 years old and has a lot of wear and tear, but I know my car and to have the service manager flat out deny that they could have possibly done it and offer me absolutely no resolution is ridiculous. I will state clearly that the service manager has cost you a customer and I will never buy another car or have my car serviced here again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Very professional. The service department service writers took the time to evaluate my issue, which was that my middle driver side seat would not ...


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    Very professional. The service department service writers took the time to evaluate my issue, which was that my middle driver side seat would not fully go back into place. The back of the seat was stuck and I could not but it back into position after I had put the seat down to take some items to a friend out of town. The service writers and the Technician solved the issue with little time and expense. I am so appreciative that the seat works great.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best experience ever, can recommend to everyone.

    Best dealer in Utah to buy your car. Everything was excellent and all the personal treat us like family. The treatment they gave to my family was ...


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    Best dealer in Utah to buy your car. Everything was excellent and all the personal treat us like family. The treatment they gave to my family was the best. Recommend to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales staff

    First time in ten years buying a new vehicle and it was an awesome experience, the staff was great and wouldn't have changed anything about the ex...


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    First time in ten years buying a new vehicle and it was an awesome experience, the staff was great and wouldn't have changed anything about the experience. Thanks again to JT and his son CJ for the get car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    They were very helpful and very welcoming gave us great advice we are going there for sure to get another car love the experience there


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    They were very helpful and very welcoming gave us great advice we are going there for sure to get another car love the experience there

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Service

    It was easy, I had a pre-qualification letter. I walked in, filled out the paperwork and drove away in the car I asked for. No Hassle, No Fuss.


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    It was easy, I had a pre-qualification letter. I walked in, filled out the paperwork and drove away in the car I asked for. No Hassle, No Fuss.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Fantastic dealership

    Gene was an excellent salesman. There was no pressure to buy. Our financial conversation was very frank and honest. I felt like I was treated with...


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    Gene was an excellent salesman. There was no pressure to buy. Our financial conversation was very frank and honest. I felt like I was treated with respect.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A Dealership with Integrity!

    Bert Savage and JT Mageras are absolutely fabulous. Both gentlemen worked seamlessly with me in the purchase of my vehicle. Extremely accommodatin...


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    Bert Savage and JT Mageras are absolutely fabulous. Both gentlemen worked seamlessly with me in the purchase of my vehicle. Extremely accommodating and laid back - no pressure. Everyone at the dealership was very friendly and always willing to offer a beverage; even a juice box for my son. It was like hanging out with family...your favorite Uncles joking with each other. Ross Sharples kept my son engaged with conversation the whole time we worked on the paperwork. The whole process was actually painless and I did not spend the entire day needing to "work a deal." I did not take home my vehicle the day of the purchase for it had not arrived to the dealership but we closed in advance so I could take advantage of the 0% finance offer. While waiting for my vehicle to arrive, the dealership accommodated me with a vehicle; not a small car but a SUV similar to what I had purchased - it was great especially with kids. Another impressive note: it has to make one feel secure when both your Sales Rep's tell you to "personally call them should you need any service on your vehicle" for they want to continue to make sure you are being taken care of! To me, the buck did not stop after the sale was final! A dealership with INTEGRITY! Not many of them around anymore! THANK YOU!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best Car-Buying Expereince, Hands Down!

    After 35 years of car buying experience, I can honestly say that I received the absolute best customer service of any dealership I have encountere...


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    After 35 years of car buying experience, I can honestly say that I received the absolute best customer service of any dealership I have encountered! Specifically, our sales professional, CJ proved to be the primary reason I purchased through Gus Paulos Chevrolet. Courteous, approachable, friendly and professional, CJ made the entire buying experience enjoyable. Lastly, Lisa in Finance also helped make the process seamless. Both even went as far as to educate my 19 year-old son in the car buying process... helping to nurture the next generation of Chevy owners. I am excited to own and drive my new Camaro SS 1LE and am just as eager to let folks know where I purchased this amazing vehicle! Thank you for the outstanding (pressure-free) service provided by your entire staff!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Greatest place to buy a car

    This was the best experience we have had when buying a car! Rich the salesmen was great and very helpful! I would tell anyone that asked me I woul...


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    This was the best experience we have had when buying a car! Rich the salesmen was great and very helpful! I would tell anyone that asked me I would recommend Gus paulso and Rich when buying a car oh and damion the financial guy worked his butt off for us and I'm great full for him he got we a wonderful deal! I was really sad to trade in my car cause it was my baby but now I love my new car! I would like to thank Gus paulso and the team that helped us get our new car we will be very happy for a long time with our new car! Thank you so much team!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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