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Reviews

Average Ratings

4.5
23 lifetime reviews.
  • Greatl Service from Gus Paulos Chevrolet

    Great service, took the vehicle in for a scheduled oil change, however they also found a cracked cap on the oil filter, this could have caused a l...


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    Great service, took the vehicle in for a scheduled oil change, however they also found a cracked cap on the oil filter, this could have caused a lot of issues down the road, fixed it and sent me on my way. Such a great service department. I have no idea why anyone would take their car anywhere else. Thanks so much!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Best service department in the State

    I have been a Chevy girl my whole life beginning with a 1964 Chevy Impala in 1975, this is my second Equinox, ( I put 236,000 miles on my first Eq...


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    I have been a Chevy girl my whole life beginning with a 1964 Chevy Impala in 1975, this is my second Equinox, ( I put 236,000 miles on my first Equinox), the reason I am and will always be a Chevy girl is because of the kind of service I receive from GM. I can't say enough good things about the service department at Gus Paulos. This service was completed professionally and ahead of schedule. Dave Beach is amazing and I couldn't be happier with the service on my vehicle and the superior way I am treated. A million thanks.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • The Greatest of all Time

    I ordered, purchased a 2017 Camaro ZL1. They gave me the best deal I the world. I refuse to EVER EVER EVER purchase a vehicle from any other deale...


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    I ordered, purchased a 2017 Camaro ZL1. They gave me the best deal I the world. I refuse to EVER EVER EVER purchase a vehicle from any other dealership. They've had my business since 2007. I ADORE THE ENTIRE STAFF. They treat me like I was a member of the Paulos family. I use the emotional connection they've established with me as an example of what customer service is defined as. Thank you Gus Paulos is the greatest of all time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great buying experience

    2nd purchase at this dealership. This is knowledgeable group of folks. They are detail oriented without being obnoxious. I very much appreciated t...


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    2nd purchase at this dealership. This is knowledgeable group of folks. They are detail oriented without being obnoxious. I very much appreciated that they knew when to be proactive and when to relax. My black Silverado is making me giddy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Terrible Customer Service

    The initial work was done to satisfaction, but I have never been more disappointed in an overall customer service experience. I have been a loyal ...


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    The initial work was done to satisfaction, but I have never been more disappointed in an overall customer service experience. I have been a loyal customer for the past two years after I purchased my vehicle here. I recently brought it in for some service and once I got my car back, I noticed a three foot scratch among a number of other scratches in the area and a dent that pushed out some paneling in the back. I understand my car is 9 years old and has a lot of wear and tear, but I know my car and to have the service manager flat out deny that they could have possibly done it and offer me absolutely no resolution is ridiculous. I will state clearly that the service manager has cost you a customer and I will never buy another car or have my car serviced here again.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    Very professional. The service department service writers took the time to evaluate my issue, which was that my middle driver side seat would not ...


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    Very professional. The service department service writers took the time to evaluate my issue, which was that my middle driver side seat would not fully go back into place. The back of the seat was stuck and I could not but it back into position after I had put the seat down to take some items to a friend out of town. The service writers and the Technician solved the issue with little time and expense. I am so appreciative that the seat works great.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Best experience ever, can recommend to everyone.

    Best dealer in Utah to buy your car. Everything was excellent and all the personal treat us like family. The treatment they gave to my family was ...


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    Best dealer in Utah to buy your car. Everything was excellent and all the personal treat us like family. The treatment they gave to my family was the best. Recommend to everyone.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great sales staff

    First time in ten years buying a new vehicle and it was an awesome experience, the staff was great and wouldn't have changed anything about the ex...


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    First time in ten years buying a new vehicle and it was an awesome experience, the staff was great and wouldn't have changed anything about the experience. Thanks again to JT and his son CJ for the get car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service

    They were very helpful and very welcoming gave us great advice we are going there for sure to get another car love the experience there


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    They were very helpful and very welcoming gave us great advice we are going there for sure to get another car love the experience there

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Service

    It was easy, I had a pre-qualification letter. I walked in, filled out the paperwork and drove away in the car I asked for. No Hassle, No Fuss.


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    It was easy, I had a pre-qualification letter. I walked in, filled out the paperwork and drove away in the car I asked for. No Hassle, No Fuss.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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