Salerno Duane Chrysler Jeep Dodge Ram

4.8
(1,118 reviews)
Visit Salerno Duane Chrysler Jeep Dodge Ram
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–8:00pm
Wednesday 7:00am–7:00pm 9:00am–8:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–7:00pm 9:00am–7:00pm
Saturday 8:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (908) 897-0966 (908) 897-0966
Used (908) 988-4199 (908) 988-4199
Service (908) 988-0585 (908) 988-0585

Reviews

4.8
(1,118 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Salerno Duane Chrysler Jeep Dodge Ram from DealerRater.

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5.0

Great! Would definitely recommend family and friends -...

Great! Would definitely recommend family and friends - accommodating and very friendly - variety of vehicles to choose from - worth taking the ride to Summit for the service

4.8

Repeat Customer

This was the fifth jeep the I leased from Salerno Duane. Every experience has been fast, no pressure and enjoyable. I’ve always been treated fairly and I am always satisfied with the results. Sergio Ovalle is a pleasure to deal with and I highly recommend him.

5.0

This dealership is so kind and helpful! Highly...

This dealership is so kind and helpful! Highly recommend!! Francisco is so great and always willing to stay late and help in any way possible!

1.8

I have been waiting over 2 months to receive a $1300.00...

I have been waiting over 2 months to receive a $1300.00 credit (to my car loan) after being overcharged for a "free" service package. I have called the finance manager (incredibly rude) and I have sent several emails to the dealership asking for someone to reach out and speak to me. I received one phone call from finance after my initial email. I was told they were working on the paperwork. I have sent 5 emails since that date and have received no response nor paperwork. I would never recommend this dealership to anyone. They are non-responsive and unprofessional. The finance department is disgraceful. When I realized I was overcharged and asked for a breakdown of my costs, I was immediately treated like a third class citizen and yelled at. Unacceptable from any dealership.

5.0

We had a great experience all around! Paul helped us...

We had a great experience all around! Paul helped us lease a Jeep Grand Cherokee. He was friendly, knowledgeable and easy and fast to work with.

5.0

The dealership is clean with a nice waiting area with...

The dealership is clean with a nice waiting area with coffee, water, and snacks. The staff is friendly and professional and negotiations on the car and my trade went pretty smooth. The vehicle prep and delivery was good and there was a quick turn around on registration and plates. This was my first time at SD and I plan on giving them a chance to earn my business in the future. I would offer the following feedback for future improvement. 1) If the employees are driving the vehicles then you should make sure that all vehicles offered for sale are available on the lot during normal business hours. 2) The $995 fee for prep should be moved into the section where other fees are listed. Having this fee listed in a fine print disclaimer gets things started on the wrong foot.

4.5

Francisco is a professional salesman and did a great job...

Francisco is a professional salesman and did a great job leasing me my car. he is a cool guy, a nice guy, the right guy for the job well done

4.8

I had a great experience at Salerno Duane - hands down...

I had a great experience at Salerno Duane - hands down the best dealership I visited during my car search. Francisco was the best salesman and great to work with! Highly Recommend!

5.0

Sales rep was straight up honest with all questions...

Sales rep was straight up honest with all questions asked. He didn't try to push anything on me which is always a plus. Definitely would recommend this dealer for purchasing or leasing a new or used vehicle!

5.0

This is my third vehicle from Salerno and I look forward...

This is my third vehicle from Salerno and I look forward in getting my fourth from Salerno, would recommend to my friends and family, thank you