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Newins Ford

(1,543 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award

Reviews

(1,543 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Newins Ford from DealerRater.

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Very good and professional small wait and did an...

Very good and professional small wait and did an excellent job on my jaguar. Expected a little bit better on my jeep dropped at the same time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They never disappoint

We have been dealing with Newins for years. Our vehicles are purchased & leased from them, and all servicing as well. The staff in the service center is always friendly & professional. If anything is needed other than what the vehicle is in for, everything is explained in detail. My car was done promptly. I'm happy with the service as always. I wouldn't hesitate to recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Real good folks in service. Was at 3 other service...

Real good folks in service. Was at 3 other service centers who couldn’t find anything. They took the time to drive with me and find my problem!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service, friendly and helpful...

Excellent customer service, friendly and helpful staff. All the service needed in about vehicle was completed on time and issues were resolved to complete satisfaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent Service & Customer Service

Very pleased with Newins service department. They guys working the counter are so friendly and professional. My truck was in and out in no time. Great customer experience. Highly recommend buying and servicing your vehicle there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fixed it right the second time. But I appreciate the good...

Fixed it right the second time. But I appreciate the good service. Only one woman and one man were wearing masks behind the counter. No one else. not acceptable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My service advisor was extremely helpful and courteous....

My service advisor was extremely helpful and courteous. The service was performed in a timely and professional manner. I would definitely recommend Newins to my friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Mike Velilla was wonderful. Not pushy and made me feel...

Mike Velilla was wonderful. Not pushy and made me feel comfortable. Was very professional and knowledgeable. New the vehicle, warranty, ratings and worked within my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The worst thing that has happened to me in my life was...

The worst thing that has happened to me in my life was buying my car in that place. I am a mother and I work a lot to be able to pay for my car and it doesn't work. They sold me a damaged car is unfair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
2 people out of 2 found this review helpful.

I always get good service from Service Rep Marty

Service Representative, Marty as always, was attentive, informative and professional. Car was ready at time promised. I needed inspection for my Ford Edge. Marty assisted with the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.