Donley Ford of Galion

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Reviews

Average Ratings

4.8
27 lifetime reviews.
  • Great dealership, honest and work hard to please

    I have been buying cars from Tim McCane at Donley for years and have always been impressed with how nice and patient he is and how he always gets ...


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    I have been buying cars from Tim McCane at Donley for years and have always been impressed with how nice and patient he is and how he always gets me the best price! I'm very impressed with Donley overall, they are honest, fair and really go out of their way to take care of their customers!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great service!

    Larry Arndt, in the service department, is personable and professional. There had been a mix-up and he thought we were coming another day, but wa...

    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Richard! We are happy to hear that we were able to gain your t...


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    Larry Arndt, in the service department, is personable and professional. There had been a mix-up and he thought we were coming another day, but was able to get our car serviced the day we came. (I feel quite certain he punched in the wrong date when he scheduled us----WE wouldn't make a mistake) :-) But we appreciated his getting our car serviced when we arrived.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your wonderful response to the quality of service our Staff provides, Richard! We are happy to hear that we were able to gain your trust in our business. We hope to see you again!


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  • Chevy Silverado 1500

    Gary Lewis has been wonderful. We have been in contact with him several times and have purchased 2 or 3 vehicles from him. He keeps us in mind whe...

    Dealer Response

    Here at Donley Ford of Galion we sincerely appreciate your business! If you have any additional needs or questions, we will be more than happy to ...


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    Gary Lewis has been wonderful. We have been in contact with him several times and have purchased 2 or 3 vehicles from him. He keeps us in mind when he gets vehicles in that we are looking for and he works with us to make the deal happen. Big shout out to Gary Lewis and the team at Donley Ford of Galion, Ohio.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Here at Donley Ford of Galion we sincerely appreciate your business! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


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  • scheduling in and out very speedily .

    2013 cmax is a great car for city and highway travel, had to get recalled upgrades installed and missed the taller seat position compared to a sim...


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    2013 cmax is a great car for city and highway travel, had to get recalled upgrades installed and missed the taller seat position compared to a similar loaner car. Especially missed great gas milage don't miss it till its gone .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • donley ford of galion

    everybody friendly and very helpful. always a very good experience.

    Dealer Response

    Cheryl, we are so pleased to hear your experience with us was a positive one. Thanks again for your review!


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    everybody friendly and very helpful. always a very good experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Cheryl, we are so pleased to hear your experience with us was a positive one. Thanks again for your review!


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  • COULC NOT HAVE BEEN BETTER OR EASIER!

    I bought a used 2007 Honda Ridgeline that was 100% as described by the staff (especially Cindy May). Everyone was super nice to work with! Andy ...


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    I bought a used 2007 Honda Ridgeline that was 100% as described by the staff (especially Cindy May). Everyone was super nice to work with! Andy Tilly was very gracious and came to pick me up on the Interstate in Bellville to test drive the truck. Every part of the experience was great.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • very good service

    everything was handled in a professional, friendly way. i am pleased with your service department.

    Dealer Response

    Robert, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thank you so much for choo...


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    everything was handled in a professional, friendly way. i am pleased with your service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, thank you for being one of our valued clients and leaving us your response to the quality service you received! Thank you so much for choosing Donley Ford of Galion as your first choice for service!


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  • Professional, yet friendly and familiar.

    The buying process was expedited because I have bought new cars from the same salesman twice before. The service department knows who I am and do...


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    The buying process was expedited because I have bought new cars from the same salesman twice before. The service department knows who I am and does their best to make and keep promises that fit my scheduling needs. I'm always treated like I am welcome.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2013 Ford Fiesta

    We purchased a 2013 Ford Fiesta and we absolutely love it. The horrible winter we had with all the snow and ice was no match for it! We didn't get...

    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always appreciate feedback...


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    We purchased a 2013 Ford Fiesta and we absolutely love it. The horrible winter we had with all the snow and ice was no match for it! We didn't get stuck once! We love the people at Donley Ford because they treat us like family! Our salesman, Andy Tilley, is like a walking car encyclopedia! And Larry, the service guy is incredible! As long as we have the car, we will take it back to the dealership for service just because we like the people. When we took the car in to have a recall problem fixed, they got it into the shop within about 15 minutes, and by the time we got back from eating breakfast, the had it sitting back in the parking lot. It drives like a dream!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


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  • Service on my new 2015 Escape

    I called for an appointment. They had a time that fit my schedule. I arrived for the appointment they took my car right in and finished in a rea...


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    I called for an appointment. They had a time that fit my schedule. I arrived for the appointment they took my car right in and finished in a reasonable amount of time. Very satisfied with the service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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