Kenny Ross Chevrolet Nissan North

Reviews

Average Ratings

4.8
324 lifetime reviews.
  • Great staff

    Went looking for a used car Angie Kriess took care of me got the car I wanted and made the whole process a very good experience the whole staff ve...

    Dealer Response

    Thank you so much for the glowing review, Garvin! We are excited to hear that Angie took such great care of you and found you the car of your dre...


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    Went looking for a used car Angie Kriess took care of me got the car I wanted and made the whole process a very good experience the whole staff very pleasant and helpful would definitely purchase from you again thanks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the glowing review, Garvin! We are excited to hear that Angie took such great care of you and found you the car of your dreams! Thank you for sharing your experience with us and we look forward to many more years of doing business with you!


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  • Great Service Staff

    I just purchased a 2017 Chevy Volt from Kenny Ross Rt. 19 North, the whole experience was wonderful. The salesmen Mr. Robert Clay was very helpfu...

    Dealer Response

    Thank you for the great review, Jesse! We are so happy we could help you find the car you were looking for. Enjoy the new Volt!


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    I just purchased a 2017 Chevy Volt from Kenny Ross Rt. 19 North, the whole experience was wonderful. The salesmen Mr. Robert Clay was very helpful and was able to come within $40 of the monthly payment amount I ask for. He was so helpful that I went into the dealership on Friday, talked to my wife and purchased the car on Saturday afternoon. Great experience all around, form the sales people, finance department, to the people who take care of the vehicles. Ii would highly recommend Kenny Ross Rt. 19 North and will definitely purchase another vehicle from them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Jesse! We are so happy we could help you find the car you were looking for. Enjoy the new Volt!


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  • Great Service Staff

    I just purchased a 2017 Chevy Volt for Kenny Ross Rt. 19 North, the whole experience was wonderful. The salesmen Mr. Robert Clay was very helpful...

    Dealer Response

    Thank you for the great review, Jesse! We are so happy we could help you find the car you were looking for. Enjoy the new Volt!


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    I just purchased a 2017 Chevy Volt for Kenny Ross Rt. 19 North, the whole experience was wonderful. The salesmen Mr. Robert Clay was very helpful and was able to come within $40 of the monthly payment amount I ask for. He was so helpful that I went into the dealership on Friday, talked to my wife and purchased the car on Saturday afternoon. Great experience all around, form the sales people, finance department, to the people who take care of the vehicles. Ii would highly recommend Kenny Ross Rt. 19 North and will definitely purchase another vehicle from them.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the great review, Jesse! We are so happy we could help you find the car you were looking for. Enjoy the new Volt!


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  • Fantastic!

    I talked to Kevin and he couldn't have been more helpful. Even though I did not buy anything he still continued to help me find the car I wanted. ...

    Dealer Response

    Thank you very much for sharing your experience with us, James! We're glad Kevin was so helpful to you. We appreciate your recommendation, and hop...


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    I talked to Kevin and he couldn't have been more helpful. Even though I did not buy anything he still continued to help me find the car I wanted. Great service would go back 10/10. Would highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing your experience with us, James! We're glad Kevin was so helpful to you. We appreciate your recommendation, and hope to see you back again in the future!


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  • Great Salesman & Dealership

    Rob Clay was our salesman and he helped every step throughout the process, this is our second car from this dealership. Rob is a great salesman an...

    Dealer Response

    Ron, thank you so much for taking the time to provide us with feedback. We are very happy to hear that your experience was such a positive one and...


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    Rob Clay was our salesman and he helped every step throughout the process, this is our second car from this dealership. Rob is a great salesman and really can help your figure out just what you're looking for. The dealership as well is great, accompanied with great people and a great atmosphere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Ron, thank you so much for taking the time to provide us with feedback. We are very happy to hear that your experience was such a positive one and we will be sure to pass your kind words along to Rob. Enjoy the new car and let us know if there is anything more that we may do for you!


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  • Mike guntrum

    It was quick and easy the sale person / Pinky I met was great, he worked out a deal for me. we had a good morning talking about all type of stuff ...

    Dealer Response

    Thank you for your feedback and recommendation, Mike. It's fantastic to know that we were able to make your Equinox purchase incredibly easy and q...


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    It was quick and easy the sale person / Pinky I met was great, he worked out a deal for me. we had a good morning talking about all type of stuff but in the end he was able to find me the Equinox that I wanted to buy and close to the price I was willing to pay. Kenny Ross was a place I would go back to buy another car when the time comes

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback and recommendation, Mike. It's fantastic to know that we were able to make your Equinox purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Pinky will be delighted with your feedback. Best, Kevin Clay General Manager kclay@kennyross.com


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  • Awesome experience!

    My experience at Kenny Ross exceeded my expectations. Freddie Raiburn was great to work with, and he was very helpful in explaining everything we ...

    Dealer Response

    Hope, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We're excited ...


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    My experience at Kenny Ross exceeded my expectations. Freddie Raiburn was great to work with, and he was very helpful in explaining everything we needed to know. He saw us as people, rather than just another customer. He did everything he could to make sure we got the best deal, too! I definitely will recommend Freddie and the Kenny Ross team to anyone looking to purchase or lease a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hope, it's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We're excited to hear that Freddie took care of you! He is a great asset and we appreciate all he does. Thanks for the recommendations and we look forward to assisting you again down the road! Jim Defilippo, jdefilippo@kennyross.com


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  • Loss of possible customer

    After finding a used car listed online, I called to ask a simple question about it. Considering I live an hour away, I figured it would be easier ...

    Dealer Response

    Thank you for your feedback, Randie. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our st...


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    After finding a used car listed online, I called to ask a simple question about it. Considering I live an hour away, I figured it would be easier to call than to drive down to the dealer, just in case the car wasn't what I was looking for. I talked to John Abel, and left my name and phone number for him to call back when he found out the answer to my question. Well if he did find an answer I wouldn't know, because I never received a call back...

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback, Randie. Our customers are our top priority and it's discouraging to hear about your recent disappointment with our staff. Please contact kclay@kennyross.com at your earliest convenience so we can resolve your concerns. I look forward to hearing from you. Kevin Clay, kclay@kennyross.com


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  • Freddie Raiburn, Salesman Extraordinaite

    It was by far a top notch experience from beginning to end. I am completely satisfied with Freddie Raiburn. He did everything he could to make sur...

    Dealer Response

    All of us congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Freddie is a great addition to...


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    It was by far a top notch experience from beginning to end. I am completely satisfied with Freddie Raiburn. He did everything he could to make sure that I was satisfied with all facets of the car buying process. I was well informed and he went far beyond my expectations in answering any question and providing information I would not have thought to ask about. I was very pleased because never at any point did I feel pressured to buy. I had a pre-approved loan through my credit union with an awesome rate, which I did not think could be met or beat. He took me to the finance department to see if they could find a rate that could be lower and I am ecstatic to say they were able to accomplish that task. I will recommend Freddie Raiburn for purchasing a car without hesitation. His ultimate goal along with the rest of the staff is for you to have complete satisfaction and for me that was meet 100%.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    All of us congratulate you on your new purchase and appreciate the opportunity you presented to earn your business! Freddie is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Best regards, Kevin Clay, kclay@kennyross.com


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  • Amazing First Car Purchasing Experience!

    My Kenny Ross experience far exceeded my expectations, and I found an amazing car! I couldn't have been more pleased with the service. Robert Clay...

    Dealer Response

    Amer, it was a pleasure to read about your first buying experience working with Robert. Congratulations on your new car! Our top priority is deliv...


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    My Kenny Ross experience far exceeded my expectations, and I found an amazing car! I couldn't have been more pleased with the service. Robert Clay helped me to find the perfect first car and offered great, very kind service. Both the new and used inventories offered a wide range of variety. Kenny Ross is trustworthy in my eyes, as my friend, mother, and father have purchased vehicles here without any difficulties in the past. My experience, too, has been exceptional! The Ford Taurus I purchased is an amazing car, the service was prompt and welcoming, the price was negotiated with ease, and the car was well equipped and serviced before I took it home! I received a five star experience for sure!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Amer, it was a pleasure to read about your first buying experience working with Robert. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best, Jimmy Ross | Chairman | jross@kennyross.com


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