[{"id":511247,"personPtyId":41466532,"firstName":"Jacqueline","lastName":"Chait","titleText":"Sales Associate","emailTxt":"jchait@silverstarny.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/e283d899b6d3.jpg","drDealerId":15361,"dealerEmpStartDtUtc":"1522540800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":556147,"firstName":"Christopher","lastName":"Lopez","titleText":"Sales Associate","shortBioText":"Hello Everyone , \r\n\r\nThank you for the great reviews , all the internet inquiries , and for choosing Silver Star Motors.\r\n\r\nMy name is Christopher Lopez , Sales consultant at Mercedes-Benz in Queens New York.\r\n\r\nOur internet department is exclusively dedicated to working with internet customers like yourself. \r\n\r\nAs we work together you will find my process a very enjoyable way to purchase your vehicle \r\n\r\nPlease , feel free contacting me anytime to answer any questions or concerns you may have \r\n\r\nI look forward working with you and giving you the best possible value through a prompt, hassle-free purchasing experience . \r\n\r\nChristopher Lopez \r\n718-361-2332 EXT 118\r\n718-838-4206 Cell","emailTxt":"clopez@silverstarny.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/61120d59af86.jpg","drDealerId":15361,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1220227200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":389331,"personPtyId":40187015,"firstName":"Giuseppe","lastName":"Salvitti","titleText":"Sales Associtate","shortBioText":"Buying you next vehicle should be a rewarding experience, filled with pride and excitement! 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He has been in the automotive industry for over 12 years, going into his 8th year with Silver Star Motors. Roger and the Internet Sales Staff fully embrace the way people buy their cars. You can email him directly or call at 929-233-7767.\r\n\r\nLinkedIn: https://www.linkedin.com/pub/roger-baichan/77/b00/a9","emailTxt":"rbaichan@silverstarny.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/7a9a803247ff.jpg","drDealerId":15361,"dealerEmpStartDtUtc":"1304208000","industryStartDtUtc":"1167609600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":201629,"firstName":"Herman","lastName":"Anyangwe","titleText":"Internet Sales","emailTxt":"hanyangwe@silverstarny.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/b1e583e1cc75.jpg","drDealerId":15361,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":201618,"firstName":"Roy","lastName":"Richards","titleText":"Sales 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He also sold supercars and hypercars and specialized in Bentley, Lamborghini, and Bugatti. Prior to selling high-line automobiles, he studied Psychology and Sociology at Rutgers University and then attended medical school at St. George's University for two years. His hobbies include all things automotive, cooking gourmet South Indian food, and playing billiards - specifically 9 ball. 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Silver Star Motors

Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

Silver Star Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2007

Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently loca

...

ted just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NY. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People, Great Cars, Great Values - That's the Silver Star Way!

"Great People, Great Cars, Great Values - That's The Silver Star Way."

Service

Tire Rotation

$199.95

Multi-Point Inspection

Complimentary

Wheel Alignment (4WD)

$99.95 and up*

Oil, Filter Change (Premium)

$159 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
396 lifetime reviews. Includes reviews of Silver Star Motors from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 5, 2019

    Diligente, amable, directo, conoce su trabajo, te dice lo que quieres oír y lo que no quieres oír tambien, lo que convierte a Christopher López... en el mejor vendedor para ayudarte a elegí tu carro y tus opciónes... Nos vamos contentos y con truck nuevo...🎊😃😍🎊

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Lopez

    Sales Associate

    (5.0) 14 reviews

  • 5.0 out of 5
    December 29, 2018

    Outstanding person, caters to the customer, communicates well with customers. Really cares about his customers. Cristian and Christopher make a great team.... They will go above and beyond to make sure you leave with your perfect car. Thank you

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Lopez

    Sales Associate

    (5.0) 14 reviews

    Christian Charvet

    New Vehicle Sales Manager

    (4.5) 17 reviews

  • April 4, 2017

    I recently purchased a Mercedes Benz E300 at this dealership and I can say that I do not regret the decision I made. The customer service is great and... the salesmen really do their best to help you get exactly what you're looking for! They have a large selection of vehicles to choose from so it makes it a whole lot easier to find something that suites your needs. I give it 5 stars it's a dealership that I will buy from again.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    December 26, 2018

    My wife and I were so lucky to have met Jackie when we went in to renew our lease right before Christmas. She was so patient and easy to talk to! When... we made our decision as to which car we wanted she made sure to give us a price that we???d be happy with... and we were extremely satisfied! I???ll never forget how she waited for us on Christmas Eve to pick up our new car! I mean the entire dealership was closed but she stayed until I was able to get there.. I mean... if that isn???t going above and beyond than I don???t know what is. 5 stars for Jackie and for silverstar!! Thanks again Jackie!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Chait

    Sales Associate

    (5.0) 15 reviews

  • 5.0 out of 5
    December 20, 2018

    Jacqueline is very friendly, helpful and willing to go the extra distance to ensure I got exactly what i wanted nothing more nothing less. This is the... reason that I have been buying my cars from here since 1986.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Chait

    Sales Associate

    (5.0) 15 reviews

    Damir Viso

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    December 18, 2018

    My husband and i was just coming to look around and see what deal we can get. Christopher Lopez blew us away with his presentation and persistence in... showing us the best. We are very happy with our purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Lopez

    Sales Associate

    (5.0) 14 reviews

    Monica Borja

    Finance Manager

    (4.8) 5 reviews

  • 5.0 out of 5
    December 18, 2018

    I am very happy with end result. They helped me to drive the car that I was looking for in few days. I believe ordering such a car in that short notice... and having it in few days was a magic. I recommend them hundred percent.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Chait

    Sales Associate

    (5.0) 15 reviews

  • 5.0 out of 5
    December 12, 2018

    Jackie is excellent. I originally came with the intend to look around and shop prices. But, Jacqueline took the time to answer all questions and was always... willing to work with us. Even after our purchase, she continues to check up on us and answer and assist with any questions that we continue to have. I would highly recommend her to anyone. Thank You Jacqueline!

    5.0 out of 5
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Chait

    Sales Associate

    (5.0) 15 reviews

    Christian Charvet

    New Vehicle Sales Manager

    (4.5) 17 reviews

  • 5.0 out of 5
    December 11, 2018

    I want to thank Christopher Lopez for an excellent experience with purchasing my new vehicle. Being a retired NYPD....FYI no patients he got me thru the... sale process with lighting speed! Thank you Chris!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Christopher Lopez

    Sales Associate

    (5.0) 14 reviews

  • 5.0 out of 5
    December 10, 2018

    Im writing this memo to express my thanks for a wonderful experience purchasing my 2015c300_4 from the Silver-star motor it had been my dream to purchase... a benzene i was finally able to doso as retirement and birthday present My sales rep "Jacqueline Chait " was great super She was patient as i was choosing my car of choice with My son. She carefully explained to me all the options and helped me to understand the process. Im very happy with my purchase and truly enjoy the reactions of my friends and family when they see me drive my new Benz thanks to your sale rep Jacqueline Chait. and to the dealership for its excellent service

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jacqueline Chait

    Sales Associate

    (5.0) 15 reviews

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