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Reviews

Average Ratings

4.6
254 lifetime reviews. Includes reviews of Silver Star Motors from DealerRater.com
  • The Utmost Exceptional Experience (Revision9/22)

    Revision to Sept. 22/2016 Report : Over the years, I had a pleasant experience with Silver Star MB Dealership (since 1996). I have written numer...


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    Revision to Sept. 22/2016 Report : Over the years, I had a pleasant experience with Silver Star MB Dealership (since 1996). I have written numerous complementary letters and reviews for the staff and the dealership. Recently I have experienced the best ever at Silver Star Dealership, from courtesy, providing facts and tremendous follow up to earn my trust and business. I was introduced to Mr. Christian Charvet for assisting me to make a decision of returning my lease and get a new lease or exercise my option to buy my current vehicle. I was promised that he will get back to me within a day or two. I have been trying to contact him numerous times and my attempts went to be ignored. That was very disappointing and upsetting. Finally, when I had the chance to speak to Mr. Christian Charvet it was a big misunderstanding and he apologize that I felt that way because my email messages went to his spam folder. From that point on, Mr. Christian Charvet continue to follow up with my request and provided me with all the facts that helped me to make my decision. I am truly very thankful to the dedication and the quality service that was provided to me that definitely developed the loyalty I have for both Silver Star and Mercedes-Benz alike.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pre Owned E 350 Purchase
    February 23, 2017

    I just purchased a 2015 E 350 from Silver Star Motors. My sales representative Giuseppe Salvitti was outstanding! I arrived Monday afternoon, met ...


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    I just purchased a 2015 E 350 from Silver Star Motors. My sales representative Giuseppe Salvitti was outstanding! I arrived Monday afternoon, met with Giuseppe, test drove the 350, worked a fair trade for my BMW and drove away with my new car the same day. Great service from Giuseppe and the entire team. Kevin

    Does recommend this dealer

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  • A five star experience!!
    February 19, 2017

    Silver Star Motors was the first and only Mercedes dealership we visited. Our intention was to just test drive the C300 and get a general idea of...


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    Silver Star Motors was the first and only Mercedes dealership we visited. Our intention was to just test drive the C300 and get a general idea of the car to compare to another luxury brand we were considering. However, once we test drove the car, we were sold. We were introduced to Alex Flit who greeted us warmly and made us feel very comfortable. He was very knowledgeable and patiently answered all our questions. He advised us of all our options and helped us to select the right car to meet our needs. He then helped us to negotiate a very fair price. We then spoke to Asad Basha, finance manager, who very pleasantly advised us about available warranties. What we really appreciated about Asad was the fact that he never pushed us to make an immediate decision, but rather encouraged us to think about these offers for a while and then make a decision. Everyone worked hard to get this car ready for us so we could drive it home that day. All in all our experience with Silver Star Motors and their employees could not have been any better and we look forward to a long and happy relationship with 'this dealership.

    Does recommend this dealer

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  • Experience at Silver Star Motors.
    February 17, 2017

    I brought my Benz three weeks ago and I had an excellent experience at Silver Star Motors. The sale representative Farzan Bigdeli made it possibl...


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    I brought my Benz three weeks ago and I had an excellent experience at Silver Star Motors. The sale representative Farzan Bigdeli made it possible. I will recommend Silver Star Motors to friends and family. They are great sales man.

    Does recommend this dealer

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  • Farzan
    February 1, 2017

    Had an excellent service provided by farzan went out of his way to come deliver the car to our home He is very hard working and courteous young man


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    Had an excellent service provided by farzan went out of his way to come deliver the car to our home He is very hard working and courteous young man

    Does recommend this dealer

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  • Best car shopping experience
    February 1, 2017

    Farzan was a sensational sales person. He saw that I was in a bad lease and worked very quickly to get me out and into a new car. Within a week ...


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    Farzan was a sensational sales person. He saw that I was in a bad lease and worked very quickly to get me out and into a new car. Within a week I was driving away in my new Benz. Thank you Farzan for being honest and taking care of me!

    Does recommend this dealer

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  • Awesome
    January 19, 2017

    I upgraded to my second Mercedez in October 2016 and the experience was great, Farzan Bigdeli got me the best deal ever he was so nice and dedi...


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    I upgraded to my second Mercedez in October 2016 and the experience was great, Farzan Bigdeli got me the best deal ever he was so nice and dedicated to help me get the vehicle i wanted for the right price also the manager Christian Charvet were very polite and helpful. Bob was great explaining to me all the paper work to be done. The whole team in Silver Star are great people and very helpful and attentive. Thank you so so much. God bless.

    Does recommend this dealer

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  • Professional & courteous
    January 12, 2017

    My salesman Alexander Flit was extremely professional and courteous. He extended himself in numerous ways to make sure I was satisfied. I would be...


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    My salesman Alexander Flit was extremely professional and courteous. He extended himself in numerous ways to make sure I was satisfied. I would be more than happy to recommend his services to my colleagues and friends. In fact, I know I will.

    Does recommend this dealer

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  • Amazing Service.
    January 12, 2017

    The best car experience, Farzan was true to his word. He was very helpful and got me in my very first car. He is an excellent sales man, and i def...


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    The best car experience, Farzan was true to his word. He was very helpful and got me in my very first car. He is an excellent sales man, and i definitely will recommend this dealership and Farzan to friends and family. I would also like to thank Gary as he was extremely helpful in explaining all the car specs and functions. Overall i am very happy with my car and the whole sales experience, and i will definitely be coming back.

    Does recommend this dealer

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  • Amazing, seamless experience
    December 19, 2016

    I decided to lease a Mercedes for my wife, Mr. Farzan got me a deal I couldn't say no to. He is an excellent sales man and he is a true man of his...


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    I decided to lease a Mercedes for my wife, Mr. Farzan got me a deal I couldn't say no to. He is an excellent sales man and he is a true man of his word. I have been to many dealerships and have constantly been lied to. Not with mr. Farzan. I have an extremely seamless experience and just like he stated my car was delivered on the day it was supposed to get there. When I got there I was expecting to get hit with different offers and deals (like all other dealers) but they got straight to the point, the car is unreal!!

    Does recommend this dealer

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