Reviews

Average Ratings

4.5
276 lifetime reviews. Includes reviews of Silver Star Motors from DealerRater.com
  • Great experience

    I recently purchased a Mercedes Benz E300 at this dealership and I can say that I do not regret the decision I made. The customer service is great...


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    I recently purchased a Mercedes Benz E300 at this dealership and I can say that I do not regret the decision I made. The customer service is great and the salesmen really do their best to help you get exactly what you're looking for! They have a large selection of vehicles to choose from so it makes it a whole lot easier to find something that suites your needs. I give it 5 stars it's a dealership that I will buy from again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Silver Star Mercedes has a Gold Star Salesman
    October 17, 2017

    No one worked harder than Vance Valente to find me the perfect used Mercedes. There were certain features that I wanted and Vance went out of his...


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    No one worked harder than Vance Valente to find me the perfect used Mercedes. There were certain features that I wanted and Vance went out of his way to check every leased Mercedes E350 that was being returned until he found me my PERFECT car. Vance is a low pressure guy who loves the product he sells. He is professional and well organized. No sales person has ever mafe a purchase experience as enjoyable and seamless as he did. Definitely a 5 star recommendation!

    Does recommend this dealer

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  • After the sale, they don't care about you anymore

    I bought an ml 350 from Keith butler 2 years ago. Told me my car has a full warranty until march 2018 unlimited miles. To my knowledge I took the ...


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    I bought an ml 350 from Keith butler 2 years ago. Told me my car has a full warranty until march 2018 unlimited miles. To my knowledge I took the car for service and they told me warranty is up soon. Called Keith to see what he can do for me, took days to get back to me and then couldn't do anything but then wants to sell me an inflated extra warranty. I have been with mercedes since 2008 and this is the first time a salesman has been this bad. I would STAY AWAY from this mercedes dealership. I will be buying another mercedes in future but never from this company.. for future if you do anything with this company get everything in writing. EVERYTHING. Don't trust them at all.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Execlant personal service from Vance Valente .
    August 22, 2017

    This is my 5th Mercedes. I have never brought a car from Silver Star . The process of buying a car was so easy from Silver Star . The sales man Va...


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    This is my 5th Mercedes. I have never brought a car from Silver Star . The process of buying a car was so easy from Silver Star . The sales man Vance Valente was curtis and knowledgeable. He delivered the car when he said and set up my blue tooth .walked me through the cars features . It was a very pleasant experience. I will refer Silver Star and Vance Valente .

    Does recommend this dealer

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  • GO ANYWHERE ELSE!!
    July 13, 2017

    Awful customer service. I came in looking to trade my car, looking for an upgrade on my E class. Sales person would't run the numbers on my trade,...


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    Awful customer service. I came in looking to trade my car, looking for an upgrade on my E class. Sales person would't run the numbers on my trade, was super uninterested. I left and decided to get my now new car at the manhattan Mercedes. The level of professionalism at silver star is non existent as is their customer service.

    Does not recommend this dealer

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  • Wonderful Service!
    July 1, 2017

    I want to say a very big thank you to silver star motors! Especially Giuseppe , all I can say is that "he's the man!". He made me feel so welcome ...


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    I want to say a very big thank you to silver star motors! Especially Giuseppe , all I can say is that "he's the man!". He made me feel so welcome and I wasn't pressured to buy a car from him at all,he said to me "you don't have to buy the car if you don't like it".. not like other places they try to pressure you into buying a car from them but this was not the case.He also made sure to keep intouch with me until the last day of pick up. Great sense of humor and personality! Keep up the good work Giuseppe and continue to keep smiles on people's faces! Take care!.

    Does recommend this dealer

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  • I have never been happier with a car buying experience!!
    June 29, 2017

    From my very first conversation with Giuseppe, I knew that I could relax and just trust him. Boy, was I right....I LOVE MY NEW CAR!!! Giuseppe wa...


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    From my very first conversation with Giuseppe, I knew that I could relax and just trust him. Boy, was I right....I LOVE MY NEW CAR!!! Giuseppe was extremely attentive, knowledgeable and patient (I was on the fence between 2dr or 4dr) throughout the whole process. I HIGHLY recommend Silver Star and specifically recommend Giuseppe!!

    Does recommend this dealer

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  • Giuseppe is the best
    June 27, 2017

    From the moment I stepped into the office Giuseppe made me feel at home and he took his time to show and educate me on my choice. I was really imp...


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    From the moment I stepped into the office Giuseppe made me feel at home and he took his time to show and educate me on my choice. I was really impressed. He also followed up with me. I have no complaints.

    Does recommend this dealer

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  • At silver star I felt right at home
    June 11, 2017

    Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and p...


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    Amazing amazing amazing , he went out of his way to make sure the the car purchased was in excenellent fondition ! He made both an emotional and personal connection with my mom and I. Keith was so passionate in providing the customer service we desired. Even after the sale he continued to stay connected with us and told us to akwaysfeel free to reach out ! Finance manager and sales manager were both amazing as well ! spoke to us and made us laugh while we waited for paper work. I highly recommend this place trust me you won't regret it !

    Does recommend this dealer

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  • NEW CAR
    May 27, 2017

    Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is t...


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    Getting my new car was very easy I walked in to look and came out with my new car without any problem, if you're shopping for a new BENZ this is the place to go

    Does recommend this dealer

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