Manhattan Jeep Chrysler Dodge RAM

Reviews

3.9 out of 5 3.9
167 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    October 6, 2018

    They have the worst service department in the tri-state area. This is now my 3rd bad experience with them in 4 years. I scheduled a routine oil change... and tire rotation. At check in, I am informed of a system upgrade. The charge would be $178.00 for my services. I presented a coupon from their dealership for $79.00 for a oil change and rotation. I am told they can't except it because of the system upgrade but they would except the initial quote of $178.00. What a scam. I will never use this dealership for my services again. I have tried to give them another chance, but 3 strikes your out. I will drive 20 miles to New Jersey before I ever even consider them again. You have officially lost a customer.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 4.0 out of 5
    June 7, 2018

    Have my Cherokee 2016, 2 years. Lease process was great, took my old lease no question asked. I use the service Department once with no problems.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • August 17, 2015

    I highly recommend taking a ride to the Manhatten Jeep dealership to buy yourself the cute but rugged Reneagade. Max was our salesman and he was so Fantastic..... gentle and trustworthy. The process of buying a new car stresses me out so he helped me get to the end result I wanted...A NEW JEEP! I drove it home to the Jersey shore and it was a nice ride even at 80 mph. I had very good visibility from all angles. Pick up was good and had such fun with all the new gadgets inside the car. I highly recommend this Jeep along with getting the deal that you are happy with at Manhatten Jeep on 11th ave. Just Awesome! Special thanks to Dave the GM!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 28, 2018

    Not honest not professional mostly lawyers specially the guy Frank And even when I purchased the car the moment you coming to sign it’s a different... deal I will never go back again

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    November 27, 2017

    Can’t tell what sales service is like but I will say what “Service rep” is like... NOT GOOD! Before I could get two words out I was rudely put on hold... (no please hold) just PUT on HOLD then she comes back, I begin to explain then AGAIN... “CLICK” & Im speaking to music. They lost a sale! Why?... I’ ll explain.... (but HOLD please)

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    February 28, 2017

    Manhattan Jeep Chrysler Dodge is one of the best by far dealerships that I have ever dealt with. It was my first time purchasing a new car and Garrett... helped me to the fullest with no problems answered every single one of my questions. Not only did they make my selection of the car easy fast and gave me every discount that I was deserved. Rachel from the finance and leasing division was a pleasure to work with as well she explained everything in full and made sure that me and my wife understood everything. I will definitely be going back there for more car purchases.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 19, 2017

    I actually didn't end up buying a vehicle due to my situation. Even after it was established I was treated with respect and dignity which means a lot for... me being that I'm from a bad part of town. The gentlemen that got me a beverage, worked paperwork, and respected me 100% was Leif Johansson. I will pray for you Leif and your beautiful wife to be.. You are a real man which treat all as equals. Thank You !! Just wanted to share this with whom ever might be looking for a vehicle rich/poor/ethnicity/religion...I felt so in ease at Leif' s desk... Go and see Leif he really take care and respect you no matter what.. God Bless !!!!!! When I qualify I will be back...or win the lottery !!! Mr Washington

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 19, 2017

    Leif Johansson is a great salesman: he made our lease return and subsequent new lease easy and expedited the paperwork. We returned for our newest lease... because of our great experience with him last time and recommend him highly.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 18, 2017

    Don't really care about other peoples reviews online and/or post any myself this would be my first ever. Case being that I had such an exception car buying... experience for about a decade !! Got my and my wife's 1st, 2nd, and 3rd Jeep Grand Cherokee Limited from one of the most efficient, talented, humble, honest, and underrated sales person I know...Leif I love you man and I'm looking forward to my 4th one. Common Leif.... time to start up your company : )

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    February 18, 2017

    Leif Johansson is a great salesman: he made our lease return and subsequent new lease easy and expedited the paperwork. We returned for our newest lease... because of our great experience with him last time and recommend him highly.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
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