Amazing Place! Was a long drive up there but definitely worth it!! The customer service was amazing and it was fast and easy let us take the car and t
est it and the car was better than pictures!! The best decision I've made in a long long time thank you very much 5 stars!!
I purchased a lovely used 2017 Jeep Grand Cherokee SRT. I was looking for two weeks for a specific SRT color. I wanted the exterior color to be Velve
t Red Pearl with the signature Laguna leather in the Dark Ruby Red interior. My husband said good luck you will never find it. A dealership in pa where I live said “if you find one that would be a gem ¿ you just don’t find them in that color combination.” I’m a determined girl with a little prayer and hope two days later HAHA- I found it!!!! The vehicle came up on my online search. After calling Bob he confirmed that he did indeed have it on his lot and I could see it. Living 810 miles away, it was important to me to ask and get a honest answer on all my questions I had before flying out there to be disappointed. When I arrived at the air port I was picked up by a Bill a driver from the dealership, what a sweetheart! We talked the whole 30min drive to the dealership. The SRT was parked in the front ready and waiting for me to test drive. Bob ran over all the highlights of the car and I was already sold. It was everything I expected. Bob is very personable and easy going another sweetheart. Bob also took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. Everything was so quick and professional including all the paperwork done by Aaron. I felt like family by the end of the whole process! I would highly recommend Roanoke Motor Company. It was worth the flight over and the 12hour drive back which I made on the same day after I bought the car! We are absolutely in love with our new SRT! God bless you all and thank you so much¿ Damaris
Sold a car that the sales manger knew that I was interested in purchasing without any notice to me when I spoke with him previous day..Then next morn
ing he tells me its sold...Very annoyed and upset at this AWFUL dealer!!
In the last week I purchased a 2017 Dodge Ram. I'm extremely happy with the truck and felt like I was treated right and wasn't pressured at all. The
y gave me what I expected on trade, I can tell they understand treating people right makes repeat business. Bob Sauder helped me out this time and was really patient and a lot of fun to work with. Very transparent in how the deal was calculated. Previously another salesman helped me (can't remember his name) and he was a good guy too. Same with the boss man and Opie in financing. I've bought a ton of cars and this is my favorite dealership by far. It's really defined itself as the place I buy my vehicles!
The people were wonderful to work with tended to our every need! We love our new vehicle exactly what we wanted and we love it! We enjoyed working wit
h Bob and the whole staff! Did exactly what it took to make the deal work for us! Thank you all!!
Professionalism, Knowledge, Courtesy and Respect are values that are required by this customer when purchasing a new automobile. Bob Sauder and Aaron
Hoffman went above and beyond today. My husband and I agreed this has been one of the best car buying experiences we have had over the years. Thanks to the Roanoke Team. It was a pleasure to do business with you.
My wife and I were in the market for a new vehicle, I found the one I wanted at Roanoke Motors. I called was transfer d so politely and professionally
by the receptionist who before transfer ask d how my day was going. I was then transferred to a salesman named Ryan who blew me away as a salesman. I spent some time as a car salesman so I knew what to expect and or what should take place. Ryan took his time with this deal bring prompt with questions I had regarding the vehicle I was interested in. The sales manager was a salesman not a car collector meaning he was willing to meet me on the price I wanted for the truck. I ventured to the dealership was met at the desk by the lovely receptionist she summoned Ryan and he greeted my wife and I with a great handshake and friendly "how was the drive down". We proceeded to test drive the vehicle was everything, buying process was smooth and the entire staff was friendly. The owner came and shook my hand and thanked me for my business something that didn't happen where I worked. My wife loves my Durango so much that we are now looking for one for her. Great dealership, great salesman, great management.
I had a great experience here! Bob Sauder was my salesman and he was by far the best I've dealt with! He is very knowledgeable and took the time to re
ally make me feel like an important customer! The entire staff there is so wonderful! The woman that greets you at the front door is so sweet! I brought my 2 young children with me and they had a play room for the kids while the parents do paperwork! They made a life long customer with me!!! Thanks Roanoke motors!
One phone call was all it took to get the price I wanted and the financing I wanted. One. phone. call. The deal for my 2016 Jeep Trailhawk was effortl
ess from beginning to end. I showed up at the showroom on Saturday, and Bob Sauder greeted me, remembered everything we talked about, gave me the keys to test drive the vehicle, and went out of his way to make sure it was everything I wanted. Bob showed me to the financing office and (I cannot remember the man's name) went through the paperwork in less than thirty minutes. These people know what they are doing, and they want you to have the car of your dreams with no hassle. Bob, in the meantime, took the vehicle to the shop and had it washed and filled with gas after giving me a cold drink while I hung out in the showroom. But that's not all. Bob then got in the vehicle with me and showed me how to use all of the electronics in the Trailhawk - which was a minimum of another thirty minutes. If you buy a car anywhere else, you are probably paying too much. This same vehicle at another dealer was 3000 more with no negotiation.
I stopped by to look at a Red 2016 Dodge Challenger Scatpack Shaker with a 6.4 Hemi- I worked with Bob Sauder, and he was great. From the initial no h
assle test drive to the financing- everything was great! I highly recommend this place if you are in the market for a new car. I will definitely be back to buy my next vehicle there. PS- and I definitely recommend a 6.4 Dodge Challenger- a great car!