Reviews
Made me walk like homeless person looking for my car no
Made me walk like homeless person looking for my car no team work there. TERRIBLE.
Made me walk like homeless person looking for my car no
Made me walk like homeless person looking for my car no team work there. TERRIBLE.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Always a good experience since I bring 2-3 vehicles in
Always a good experience since I bring 2-3 vehicles in regularly. Best service dept i deal with.
Always a good experience since I bring 2-3 vehicles in
Always a good experience since I bring 2-3 vehicles in regularly. Best service dept i deal with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I came in to have an anti device installed for my 2017
I came in to have an anti device installed for my 2017 skill the young lady explained everything to me and when she came to get me she told me some issues that I had and she's very thorough she told me to take about an hour it was less than an hour she was very good at what she did thank you
I came in to have an anti device installed for my 2017
I came in to have an anti device installed for my 2017 skill the young lady explained everything to me and when she came to get me she told me some issues that I had and she's very thorough she told me to take about an hour it was less than an hour she was very good at what she did thank you
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting how thoroughly our team explained the anti device installation and identified issues during your service on the 2017 Kia Sportage. We’re glad the work took less time than expected. We appreciate your trust and look forward to assisting you again.
In 5 yrs or almost that long, I have never had a bad
In 5 yrs or almost that long, I have never had a bad experience at KIA of Lincoln. I said I would never own a KIA my first was a 2018 Sorento and now it's a 2025 K5. It's been a wonderful experience
In 5 yrs or almost that long, I have never had a bad
In 5 yrs or almost that long, I have never had a bad experience at KIA of Lincoln. I said I would never own a KIA my first was a 2018 Sorento and now it's a 2025 K5. It's been a wonderful experience
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic to know we’ve earned your trust on everything from your 2018 Sorento to your new 2025 K5. Thank you for letting our team handle your service needs these past five years. We look forward to many more visits as you enjoy your K5.
Excellent service!
Excellent service!! They are always so helpful and accommodating. They treat you like family. Never a problem!
Excellent service!
Excellent service!! They are always so helpful and accommodating. They treat you like family. Never a problem!
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It’s fantastic that our team was so helpful and accommodating during your Kia Soul service. We’re glad you felt at home with us. Thank you for the wonderful 5-star review.
The shark fin antenna got only a paint damage,
The shark fin antenna got only a paint damage, functionally working. They didn't diagnose a roof body damage which is visible on naked eye. They replaced only the part, ripped me off $700+ for unfinished issue. I can't even take it to a car wash now unless the roof is fixed.
The shark fin antenna got only a paint damage,
The shark fin antenna got only a paint damage, functionally working. They didn't diagnose a roof body damage which is visible on naked eye. They replaced only the part, ripped me off $700+ for unfinished issue. I can't even take it to a car wash now unless the roof is fixed.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re sorry to hear that you’re unhappy with your recent service experience. Our team did replace the antenna as requested and advised that the roof damage would require a body shop repair to fully resolve the issue. We understand how frustrating unexpected damage can be and would be happy to go over the details again or help point you in the right direction for the remaining repairs. Please reach out to our service team so we can assist further.
Great service department.
Great service department. They are always so accommodating and very friendly. They always give my KIA a thorough inspection and talk to me about everything before they proceed with any replacements or additions to my appointment. I live at least 4 hours from this dealership and its WELL worth my time and travel, for their customer service and knowledge.
Great service department.
Great service department. They are always so accommodating and very friendly. They always give my KIA a thorough inspection and talk to me about everything before they proceed with any replacements or additions to my appointment. I live at least 4 hours from this dealership and its WELL worth my time and travel, for their customer service and knowledge.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, traveling four hours for maintenance says a lot, and we’re honored you trust us with your Kia. Brook and our service team are glad to keep you informed at every step and deliver the thorough attention you deserve. Safe travels and we look forward to your next visit.
It took a long time to get one of my issues fixed.
It took a long time to get one of my issues fixed. And over a month for the other.
It took a long time to get one of my issues fixed.
It took a long time to get one of my issues fixed. And over a month for the other.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Great crew Very accommodating people that offer above and
Great crew Very accommodating people that offer above and beyond service. Thanks for the great service
Great crew Very accommodating people that offer above and
Great crew Very accommodating people that offer above and beyond service. Thanks for the great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for noting our crew’s accommodating approach. We’re pleased to have delivered above and beyond service for your Kia Sorento. We look forward to assisting you again.
Very polite, knowledgeable, totally explained everything
Very polite, knowledgeable, totally explained everything that was done. Would definitely recommend them. Good job well done!
Very polite, knowledgeable, totally explained everything
Very polite, knowledgeable, totally explained everything that was done. Would definitely recommend them. Good job well done!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Kia of Lincoln , we look forward to having you as a valued customer for many years to come!