Diehl Chrysler Dodge Jeep Ram Toyota Scion Volkswagen

Thank you. Your email has been sent to the dealer.

Share 

Reviews

4.8
100 lifetime reviews.
  • Great experience

    Had a great experience, my salesperson was knowledgeable and guided me through every step of the process. I appreciated the fact that he explained...


    Show Full Review

    Had a great experience, my salesperson was knowledgeable and guided me through every step of the process. I appreciated the fact that he explained the difference between the different series and I got a great deal on my Trade-IN!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • My 1st visit to Diehl Automotive Group

    I was very much pleased with the VolksWagen staff. He was pleasant and thoroughly explained the work to be done including the cost. The 40,000 mil...


    Show Full Review

    I was very much pleased with the VolksWagen staff. He was pleasant and thoroughly explained the work to be done including the cost. The 40,000 mile maintenace check was done promptly and would definitely recommend the Diehl Automotive Group to everyone.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Not a returning customer

    Went in yesterday for an oil change and to begin a warranty claim on my vehicles grill, where the chrome has bubbled on my 2015 toyota highlander....


    Show Full Review

    Went in yesterday for an oil change and to begin a warranty claim on my vehicles grill, where the chrome has bubbled on my 2015 toyota highlander. I purchased the vehicle in the US (from a different dealer)knowing it was a canadian car, no big deal, because it is warrented, but the clerk has to do some research to find my vin number in the toyota system, or contact toyota and have them do the leg-work. Next thing I know, my car was serviced and never looked over for the warranty claim, ready for me to pay and leave. They (Diehl) promised they would call me once everything was ironed out, I also contacted the dealer I purchased the vehicle from whom also was willing to help them through the process (when I was in the waiting room); however, never contacted or taken care of by either clerk involved. I reinforced prior to leaving that I really wanted Diehl to do the warranty work, hoping I could begin bringing my vehicle there for service regularly being close to home- blank stare... The main reason I went there was to take care of the warranty item, I can get a $52 oil change anywhere, thanks for nothing! Terrible customer service from 2 service clerks and their unwillingness to problem solve or help a new customer is enough reason for me to travel a little farther to another toyota dealer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
Read All Reviews