Kelly Chevrolet Cadillac Kia

4.5 out of 5 4.5

Reviews

4.5 out of 5 4.5
113 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 3.0 out of 5
    July 31, 2018

    Still waiting for a call back from management. I hate that I can only give 3 stars right now. And I really don’t want to go into detail about the situation... until I see how I am treated. I’ll be back with my update.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 3, 2018

    Kelly service is right on with finding what is wrong with my car. I am impressed with their efficiency. Would recommend to a friend. Kelly yes !

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 8, 2018

    This has been my third KIA purchased from Mike Kelly KIA. There is a reason why I keep on coming back. The service is excellent, both on maintance and... purchasing. Both Brady and Mike are top notoch and professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2017

    Generally speaking, it was a nonpressured car buying experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 24, 2017

    We were looking for a used but reliable car for our son. We had been looking at various cars at various dealerships, and stopped at Kelly's to look at... a used Honda Civic that was advertised online. Our salesman, Jeff Scott, is the consummate professional. He did not pressure us, answered numerous questions, and spent a great deal of time walking all over the property and various lots, showing us numerous cars that we may be interested in seeing. Jeff showed us cars below our requested price, at our requested price, and above our requested price, offering a wealth of information and ideas for us to consider. Ultimately, we ended up buying a NEW Kia Forte, based on both Jeff's knowledge and recommendations, as well as the outstanding price offered by the dealership. We left that evening, well after closing time, but still somewhat undecided. However, by morning, our decision had been made and we returned to complete the deal. Everything and everyone was fantastic, made us feel extremely comfortable, and worked to help us make the deal quickly and painlessly. We drove the new car off the lot at 2:00 that afternoon.....a mere 19 hours after first stopping to "look around". That is how car buying should be......quick, painless, professional, and enjoyable. This is the second new car we have purchased from the Mike Kelly dealership. We have been very happy with their customer and auto service throughout the first vehicle, and I have no doubt that this excellent service will continue in the future! From the sales manager, to the finance manager, to the awesome salesman, this transaction was excellent. We left feeling extremely positive, and I know that the next time I am in the market for any type of automobile, I will definitely start with Jeff Scott at the Mike Kelly dealership! Thank you all!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for trusting us with all of your automotive needs and taking the time to share your experience. We appreciate you trusting us for any of you...r automobile needs. Please let us know if there is anything at all that you may ever need.

  • 5.0 out of 5
    May 4, 2017

    This is my second new car from Mike Kelly. Love my new red Kia. thanks Charlie.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Mona! We appreciate you and we'll be sure to let Charlie know.

  • 1.0 out of 5
    February 16, 2017

    Don't let them talk you into parts and services you may not need. Waste of money..

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We make customer satisfaction our priority here at Mike Kelly's Rodger. From the sounds of it, it does not seem that you feel that way. Please call me... directly, 724-287-2701 Ext. 2192. I would like to look into your situation personally. Nic Gaillot - Customer Care Manager

  • 5.0 out of 5
    January 5, 2017

    I recently purchased a 2017 Kia Sportage from Mike Kelly Kia. The entire team, from sales to management to financing were thorough, kind, unpretentious,... and helpful. The buying process couldn't have gone any better. Bottom line, the price and the customer service made it a no-brainer. Additional kudos to Brady Troutman who was one of the friendliest and most knowledgeable salespersons I've run onto in a long time. The best part: I love my Sportage! Thanks Mike Kelly Kia!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you and congratulations on your new Sportage! We appreciate you! If you ever need anything at all, please do not hesitate to let us know. As we'...re sure you are aware, we here at Mike Kelly's make sure we are here for you for any and all of your automotive needs, not just the day you buy it.

  • 5.0 out of 5
    November 19, 2016

    Thank you to Judd and Chaz for another great experience. This is our fourth purchase from Kellys and Judd has made every experience go smoothly. We appreciate... your hard work and help!! Thank you!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 7, 2016

    Mr. Kindig was awesome!! I would recommend you buy from him and Mike Kelly Kia!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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