Kelly Chevrolet Cadillac Kia

Reviews

Average Ratings

4.5
109 lifetime reviews.
  • Extremely satisfied with a quality experience!

    We were looking for a used but reliable car for our son. We had been looking at various cars at various dealerships, and stopped at Kelly's to lo...

    Dealer Response

    Thank you for trusting us with all of your automotive needs and taking the time to share your experience. We appreciate you trusting us for any of...


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    We were looking for a used but reliable car for our son. We had been looking at various cars at various dealerships, and stopped at Kelly's to look at a used Honda Civic that was advertised online. Our salesman, Jeff Scott, is the consummate professional. He did not pressure us, answered numerous questions, and spent a great deal of time walking all over the property and various lots, showing us numerous cars that we may be interested in seeing. Jeff showed us cars below our requested price, at our requested price, and above our requested price, offering a wealth of information and ideas for us to consider. Ultimately, we ended up buying a NEW Kia Forte, based on both Jeff's knowledge and recommendations, as well as the outstanding price offered by the dealership. We left that evening, well after closing time, but still somewhat undecided. However, by morning, our decision had been made and we returned to complete the deal. Everything and everyone was fantastic, made us feel extremely comfortable, and worked to help us make the deal quickly and painlessly. We drove the new car off the lot at 2:00 that afternoon.....a mere 19 hours after first stopping to "look around". That is how car buying should be......quick, painless, professional, and enjoyable. This is the second new car we have purchased from the Mike Kelly dealership. We have been very happy with their customer and auto service throughout the first vehicle, and I have no doubt that this excellent service will continue in the future! From the sales manager, to the finance manager, to the awesome salesman, this transaction was excellent. We left feeling extremely positive, and I know that the next time I am in the market for any type of automobile, I will definitely start with Jeff Scott at the Mike Kelly dealership! Thank you all!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for trusting us with all of your automotive needs and taking the time to share your experience. We appreciate you trusting us for any of your automobile needs. Please let us know if there is anything at all that you may ever need.


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  • Good experience

    This is my second new car from Mike Kelly. Love my new red Kia. thanks Charlie.

    Dealer Response

    Thank you Mona! We appreciate you and we'll be sure to let Charlie know.


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    This is my second new car from Mike Kelly. Love my new red Kia. thanks Charlie.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Mona! We appreciate you and we'll be sure to let Charlie know.


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  • Cash Cow service dept.

    Don't let them talk you into parts and services you may not need. Waste of money..

    Dealer Response

    We make customer satisfaction our priority here at Mike Kelly's Rodger. From the sounds of it, it does not seem that you feel that way. Please cal...


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    Don't let them talk you into parts and services you may not need. Waste of money..

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We make customer satisfaction our priority here at Mike Kelly's Rodger. From the sounds of it, it does not seem that you feel that way. Please call me directly, 724-287-2701 Ext. 2192. I would like to look into your situation personally. Nic Gaillot - Customer Care Manager


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  • Thank You, Mike Kelly Kia

    I recently purchased a 2017 Kia Sportage from Mike Kelly Kia. The entire team, from sales to management to financing were thorough, kind, unprete...

    Dealer Response

    Thank you and congratulations on your new Sportage! We appreciate you! If you ever need anything at all, please do not hesitate to let us know. As...


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    I recently purchased a 2017 Kia Sportage from Mike Kelly Kia. The entire team, from sales to management to financing were thorough, kind, unpretentious, and helpful. The buying process couldn't have gone any better. Bottom line, the price and the customer service made it a no-brainer. Additional kudos to Brady Troutman who was one of the friendliest and most knowledgeable salespersons I've run onto in a long time. The best part: I love my Sportage! Thanks Mike Kelly Kia!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you and congratulations on your new Sportage! We appreciate you! If you ever need anything at all, please do not hesitate to let us know. As we're sure you are aware, we here at Mike Kelly's make sure we are here for you for any and all of your automotive needs, not just the day you buy it.


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  • Customer Experience

    Thank you to Judd and Chaz for another great experience. This is our fourth purchase from Kellys and Judd has made every experience go smoothly. W...


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    Thank you to Judd and Chaz for another great experience. This is our fourth purchase from Kellys and Judd has made every experience go smoothly. We appreciate your hard work and help!! Thank you!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great with their customers!

    Mr. Kindig was awesome!! I would recommend you buy from him and Mike Kelly Kia!


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    Mr. Kindig was awesome!! I would recommend you buy from him and Mike Kelly Kia!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treated like a family member

    I really wasn't sure whether I would be able to get a vehicle or not, since my credit is not the best. They gave me every option and worked hard t...


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    I really wasn't sure whether I would be able to get a vehicle or not, since my credit is not the best. They gave me every option and worked hard to put me in a car I could afford. I am very happy with the vehicle I purchased. I was treated with respect and everyone I spoke with was very nice. I will definitely be making my future purchases at Kelly!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Trust Kelly Automotive Service Completely.

    Damon Graham and John Cardello are the best. They are tops in customer service. Damon is always polite and goes above and beyond. John's expertise...


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    Damon Graham and John Cardello are the best. They are tops in customer service. Damon is always polite and goes above and beyond. John's expertise is second to none. I trust them completely.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Amazing

    I just want to say, that thanks to Lisa Phillips that I love my Hyundai santafe, Lisa was amazingly awesome, great person, perfect personality, s...


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    I just want to say, that thanks to Lisa Phillips that I love my Hyundai santafe, Lisa was amazingly awesome, great person, perfect personality, she's phenomenal! Thank you again Lisa phillips

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Excellent Service Department

    The service department is a very professional, well run team. Service is always easily scheduled and completed on-time. The technicians are highly...


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    The service department is a very professional, well run team. Service is always easily scheduled and completed on-time. The technicians are highly trained and do an excellent job. The service staff and management are courteous and polite. I strongly recommend using the Kelly Chevrolet Cadillac Service Department.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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