New 888-247-3615 Dealer Website
Used 888-506-9646 Email Dealer
Service 877-730-6940

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Reviews

Average Ratings

4.3
23 lifetime reviews.
  • Nice to deal with over the computer.

    The salesman has been very nice and courteous. He just called and mentioned that the price on the vehicle I am interested in has just gone down in...

    Dealer Response

    Thanks for the Note August.


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    The salesman has been very nice and courteous. He just called and mentioned that the price on the vehicle I am interested in has just gone down in price. Very nice to hear!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the Note August.


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  • Recent purchase

    I am very impressed with Shottenkirk West Burlington. Their prices seem very reasonable and they worked very well with us in the purchase of our ...


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    I am very impressed with Shottenkirk West Burlington. Their prices seem very reasonable and they worked very well with us in the purchase of our vehicle. I will definitely consider travelling here to purchase other vehicles in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Danny

    Christi and Danny Jirsa just bought a new Dodge Durango from Charles Pope. It was a great experience. The manager Troy M. was just as super. Told...


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    Christi and Danny Jirsa just bought a new Dodge Durango from Charles Pope. It was a great experience. The manager Troy M. was just as super. Told them what I thought would be a good deal and they went with it just 500 more very pleased. Next time I need a vehicle they will surely be included. I also want to mention Justin Yoder the financial person was great to work with also. It was a no pressure experience loved it

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Very Good Experience at Shottenkirk

    I had a great experience with Miles, one of the newer salesmen, as I sought to trade a used SUV for a newer one. The first offer for my trade-in ...


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    I had a great experience with Miles, one of the newer salesmen, as I sought to trade a used SUV for a newer one. The first offer for my trade-in was unacceptable to me, but when I stated my own value and insisted that I would stick with it, I was able to trade for a great car. Everyone I met at Shottenkirk West Burlington that day was an enjoyable person to talk with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Terrible customer service

    Bought vehicle in to reprogram two new keys. Vehicle there at shop 7 am, 3 pm vehicle still not done. Arrived at 4 pm told repairs done keys in ve...


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    Bought vehicle in to reprogram two new keys. Vehicle there at shop 7 am, 3 pm vehicle still not done. Arrived at 4 pm told repairs done keys in vehicle. Tested new keys and neither programed to lock or unlock doors. Reported this to service agents and we're given a tech who took his sweet time reviewing our needs. After a half hour of waiting for him to return to fix the key issue we left. We will take it to another dealer to finish the program. Do not have your vehicle work on at this dealership, they don't care about their customers.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • best place to buy a car

    They are really helpful. if you have any question they will answer it.


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    They are really helpful. if you have any question they will answer it.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Used car purchase

    I just wanted to let everyone know that I bought a used vehicle at shottenkirk and I'm very pleased with they way they have treated me. I would r...


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    I just wanted to let everyone know that I bought a used vehicle at shottenkirk and I'm very pleased with they way they have treated me. I would recommend them to anyone. After dealing with them I will definitely be back and never buy from anywhere else.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Quick responses

    Happy with the promptness! Had inquiries and was responded to quickly.


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    Happy with the promptness! Had inquiries and was responded to quickly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Don't waist your time!

    Poor communication and insulting. I drove 250 miles one way to work out a deal. They under cut me on my trade by more than half of the lowest trad...


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    Poor communication and insulting. I drove 250 miles one way to work out a deal. They under cut me on my trade by more than half of the lowest trade in value. Don't waist your time with these guys. Take your money elsewhere.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • Great customer service!

    I've always had a good customer experience at Shottenkirk. Whether I'm buying new or used, the level of service is equally attentive.


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    I've always had a good customer experience at Shottenkirk. Whether I'm buying new or used, the level of service is equally attentive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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