Reviews
Service department was very helpful in scheduling my
Service department was very helpful in scheduling my appointment gave me a loaner car got it done quicker than they said they would
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
I had a dead battery drove in and they got me right in
I had a dead battery drove in and they got me right in and replaced my battery and I was back on the road in about 20 minutes great service and professional employees
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
It's always nice and clean and they told me I needed a
It's always nice and clean and they told me I needed a filter and I said I just put one on last oil change and they explained it was an air cabin filter which I had no idea existed and they explained to me what it was and what it did. I'm always pleased when I go out there
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
West Burlington Shottenkirk Kia addressed the issues with
West Burlington Shottenkirk Kia addressed the issues with my Sorento in a very timely manner. I am quite satisfied with their work and customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
April, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!
Tanya was friendly, courteous, and knew me when I came in
Tanya was friendly, courteous, and knew me when I came in for the pil change.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Superstore. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!
The staff was very professional and courteous.
The staff was very professional and courteous. Answered all questions and would recommend this dealership to others. Whether buying new or used very well satisfied, this my second new vehicle and have been satisfied both times.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!
Showed up before they opened and got in right away,
Showed up before they opened and got in right away, although I was scheduled for 9:15
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Superstore!
Everyone was very personable.
Everyone was very personable. All aspects of the deal were explained well. Had a Wonderful experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Superstore in the future!
Very friendly and they keep you welk informed throughout
Very friendly and they keep you welk informed throughout the repair process. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!
No pressure.
No pressure. The associates were up front and honest, as well as eager to make an offer we were happy with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tony, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!