Reviews

Average Ratings

4.0
49 lifetime reviews.
  • Great Experience!!

    Had a great experience when I purchased my Encore and now my first experience with the Service department was also smooth and painless!! Lol Great...


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    Had a great experience when I purchased my Encore and now my first experience with the Service department was also smooth and painless!! Lol Great job King O'Rorke!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • New Car

    Salesperson Tina Reganato was a pleasure to work with. At time of delivery she met at my convenience to go over the vehicle and all of its options...


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    Salesperson Tina Reganato was a pleasure to work with. At time of delivery she met at my convenience to go over the vehicle and all of its options. I would most definitely purchase another vehicle from and refer all of my friends and family to King ORourke GMC.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Karen

    Outstanding dealership, service department and staff! Always a pleasure doing business with this dealership and staff. I highly recommend King O'R...


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    Outstanding dealership, service department and staff! Always a pleasure doing business with this dealership and staff. I highly recommend King O'Rourke Cadillac for sales and service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Complete disappointment

    I went to King O'Rourke as it is the closest GMC dealer to my home. Biggest car buying mistake I have made in 30 years of driving. This will be th...

    Dealer Response

    I apologize that somehow you felt disappointed. I don't have your name but would like to speak with you at your convenience so that I can review ...


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    I went to King O'Rourke as it is the closest GMC dealer to my home. Biggest car buying mistake I have made in 30 years of driving. This will be the last car I purchase/lease from this dealer. I will happily drive the 30 miles to Wantagh or the south shore to deal with another GMC/Cadillac dealer.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    I apologize that somehow you felt disappointed. I don't have your name but would like to speak with you at your convenience so that I can review with you what happened. King O'Rourke is honored to be a top dealer on Long Island. Our primary goal has ALWAYS been to give the best value and service possible. Please know we strive to operate our business with courtesy and respect for our customers. We do not have a JD in our records. Please contact us immediately so we can address your concerns. Thank you again.


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  • Servixe dept is horrible

    Bought a Yukon XL that had to be serviced a week later for a bad AC compressor!!! Didn't get it back for over three weeks and two days later on a ...

    Dealer Response

    Claire Thank you for bringing your concerns to our attention. We took a look at our service records and note this vehicle was purchased as a used ...


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    Bought a Yukon XL that had to be serviced a week later for a bad AC compressor!!! Didn't get it back for over three weeks and two days later on a trip to Florida it was out AGAIN!! Called service still waiting for a return call over a month later!!! Salesman was ok, the finance guy is great! Really enjoyed dealing with David Collotti

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Claire Thank you for bringing your concerns to our attention. We took a look at our service records and note this vehicle was purchased as a used vehicle. We did replace the A/C compressor. The part was on national back order with General Motors which is why the long delay. We apologize for the leak your experienced in Florida. We did complete your repair fully with no other indications of a leaking hose.


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  • Great service experience!

    Everyone is always friendly & professional. I wouldn't go anywhere else.


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    Everyone is always friendly & professional. I wouldn't go anywhere else.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Charging Pad issues

    The people at King O'Rourke Cadillac are spectacular! the could not take care of the issue I had but, they made sure I was satisfied in every oth...


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    The people at King O'Rourke Cadillac are spectacular! the could not take care of the issue I had but, they made sure I was satisfied in every other way. The issue is with GM and Cadillac not the people (charging pad doesnt work with the Note 5 phone). I love everything else about my XT5 and the people at the dealership and service department!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Excellent service

    Every time I visit the dealership I'm greeted in such a friendly and welcoming manner. They treat you like family. I will be bringing my car here ...


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    Every time I visit the dealership I'm greeted in such a friendly and welcoming manner. They treat you like family. I will be bringing my car here for service for years to come!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • great experience

    I was looking at the Lincoln MKX but have always been a Cadillac Lover. Wasnt sure about all the extra's for the cost. Armando Salazar took me t...


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    I was looking at the Lincoln MKX but have always been a Cadillac Lover. Wasnt sure about all the extra's for the cost. Armando Salazar took me through everything! He knew what I was looking for and didnt try to push more (I would have left if he did). We found the perfect match and he made everything else seem easy, one day later and I was driving home my new car! this was a Great experience. thank You Armando

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience

    I worked with Gerry on a Acadia. He was great, and made my kids laugh. I was very impressed with the way he and his manager interacted with me. T...


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    I worked with Gerry on a Acadia. He was great, and made my kids laugh. I was very impressed with the way he and his manager interacted with me. There were a couple classic salesman line, but overall I was comfortable and did not feel pressured. What impressed me most is that they met the advertised price without me having to argue; something no other dealership has ever done. I would absolutely recommend him and King O'Rourke.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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