Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
131 lifetime reviews.
  • The best

    They have the best service department around. I never go anyplace else

    Dealer Response

    Thanks for the great review! Please come visit us if you need anything else, be it service or sales. We look forward to working with you again. ...


    Show Full Review

    They have the best service department around. I never go anyplace else

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review! Please come visit us if you need anything else, be it service or sales. We look forward to working with you again. Monte Perkins- General Manager


    Hide Full Review
  • Unsatisfied

    I always had to follow up with my salesperson. It was like he would dodge calls and was just ignorant. Never got any responses he was just a bad ...


    Show Full Review

    I always had to follow up with my salesperson. It was like he would dodge calls and was just ignorant. Never got any responses he was just a bad experience all the way around. I would never recommend this dealership to anyone. Also he was very sarcastic.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Dennis Novak is the best sales person!

    Great service! Always friendly service representatives!!

    Dealer Response

    Thank you for leaving us this wonderful review, Cathy! We appreciate this feedback and we will share it with Dennis and the rest of the team. Plea...


    Show Full Review

    Great service! Always friendly service representatives!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this wonderful review, Cathy! We appreciate this feedback and we will share it with Dennis and the rest of the team. Please come see us for any future needs! Regards, Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com


    Hide Full Review
  • serviced with class every time

    I have in the over 13 years both family and now personal have only had 1 bad experience with this dealership and even that was later compensated g...

    Dealer Response

    Kai, thank you so much for the great review of your experience at our dealership. All of the employees appreciate your loyalty. If there is anythi...


    Show Full Review

    I have in the over 13 years both family and now personal have only had 1 bad experience with this dealership and even that was later compensated greatly.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kai, thank you so much for the great review of your experience at our dealership. All of the employees appreciate your loyalty. If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact us. Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com


    Hide Full Review
  • Dennis Nowak

    Dennis Nowak is Awesome. Got me into a new lease. Exceptional customer service.

    Dealer Response

    Thank you for leaving us a great review, Eva! We look forward to working with you again. Monte Perkins- General Manager, (586) 279-2318 mperkins@...


    Show Full Review

    Dennis Nowak is Awesome. Got me into a new lease. Exceptional customer service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us a great review, Eva! We look forward to working with you again. Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com


    Hide Full Review
  • Dennis, good sales rep. Put us in right truck!

    Dennis worked the best deal for us! I would recommend him and will go to him the next time I buy a vehicle.

    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We ...


    Show Full Review

    Dennis worked the best deal for us! I would recommend him and will go to him the next time I buy a vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Monte Perkins- General Manager


    Hide Full Review
  • Wonderful

    My experience with Scott was wonderful he tried every effort to get me into the car I really appreciate that he didn't give up... I would recommen...

    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts...


    Show Full Review

    My experience with Scott was wonderful he tried every effort to get me into the car I really appreciate that he didn't give up... I would recommend anyone to that dealership

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again. Monte Perkins- General Manager


    Hide Full Review
  • Tom Sellick did a great job.

    Mr. Sellick was very accommodating. He took the time to get me the best price on my new Impala and explaining how all the new features work. He ...

    Dealer Response

    Fred, thank you for this great review. I am glad to hear that Tom was able to help you find a great deal on an exceptional new Chevy Impala. Take ...


    Show Full Review

    Mr. Sellick was very accommodating. He took the time to get me the best price on my new Impala and explaining how all the new features work. He did a fantastic job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fred, thank you for this great review. I am glad to hear that Tom was able to help you find a great deal on an exceptional new Chevy Impala. Take care! Monte Perkins- General Manager, (586) 279-2318 mperkins@merollischevycars.com


    Hide Full Review
  • Great service

    Scott was a huge help. It was my first time leasing, didn't know what I wad getting myself into...Scott explained everything in detail as many tim...

    Dealer Response

    Sarah, thanks so much for this 5-star review about your experience! Our goal is to provide quality customer care, and I am glad to hear that our ...


    Show Full Review

    Scott was a huge help. It was my first time leasing, didn't know what I wad getting myself into...Scott explained everything in detail as many times as I needed him to. I've actually worked with Scott once before, last year but it was for my dad. He helped my dad with purchasing a vehicle. My dad was starting to lose his mind due to dementia, at that point nobody knew what was going on with my dad other than he was doing some strange stuff. I was so scared being out in public with my dad wondering if people would laugh and stare. When we came into the dealership and met Scott, I was no longer concerned. He accepted my dad the way he was. He helped him out just like he would anyone else. He worked so much with my dad (having to repeat everything to him over and over due to memeory loss) anything that Scott could help my dad with, he did. And he was just as helpful with me. Thank you Scott!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, thanks so much for this 5-star review about your experience! Our goal is to provide quality customer care, and I am glad to hear that our team has shown you their commitment to this. We hope to work with you again in the future for any of your automotive needs! Monte Perkins- General Manager


    Hide Full Review
  • Tough customer

    Merollis was Pleasant and professional even when i was not easy to deal with . i was Anxious that my car had failed and they reassured me They fix...

    Dealer Response

    Hi Sandra and thanks for the great feedback! We're very happy that our staffs was there to give you the customer service we know you deserve! Than...


    Show Full Review

    Merollis was Pleasant and professional even when i was not easy to deal with . i was Anxious that my car had failed and they reassured me They fixed my car and it runs like new again and everything was explained clearly about what part broke and they educated me about my traverse features . They helped me with a loaner also. Being closed on saturday was an inconvience but options were available. Thanks I'm on the road again

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Sandra and thanks for the great feedback! We're very happy that our staffs was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Monte Perkins- General Manager, (586) 279-2318


    Hide Full Review