New 888-471-7513 Dealer Website
Used 888-450-8170 Email Dealer
Service 866-815-6686

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Reviews

Average Ratings

4.9
Average based on 631 reviews
  • Fabulous Dealership!

    I purchased an Explorer XLT Sport and the service was great. The staff was top notch and extremely helpful from beginning to end! The salesman was...


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    I purchased an Explorer XLT Sport and the service was great. The staff was top notch and extremely helpful from beginning to end! The salesman was so knowledgeable on this vehicle that I was truly amazed. I've never been treated with such respect and thoughtfulness in all my years of purchasing vehicles! It was well worth the 32 mile drive to receive this kind of treatment and I would definitely recommend anyone to pay them a visit if considering the purchase of a vehicle!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Door latch recall

    After dropping my truck off in the morning I was provided a ride to work. Picked it up after my work shift. No complications. Thanks.

    Dealer Response

    James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take c...


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    After dropping my truck off in the morning I was provided a ride to work. Picked it up after my work shift. No complications. Thanks.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!


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  • Happy Camper

    The owner and sales manager on down. These people treated me fantastic.


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    The owner and sales manager on down. These people treated me fantastic.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Ford fusion

    My experience was awesome and I would definitely send any and all friends and family to Palotta

    Dealer Response

    Wendy, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take c...


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    My experience was awesome and I would definitely send any and all friends and family to Palotta

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Wendy, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!


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  • Great experience!

    Our salesman Mike was great! Our experience, so far, with Pallotta has been great!,


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    Our salesman Mike was great! Our experience, so far, with Pallotta has been great!,

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • oil change and tuneup

    Had a oil change and tune-up needed as well as new tires......for the most part...the gentlemen at the desk were most cordial and efficient


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    Had a oil change and tune-up needed as well as new tires......for the most part...the gentlemen at the desk were most cordial and efficient

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 4X4 truck stuck in low 4-wheel drive.

    Very fast and no charge. I t doesn't get any better than that...


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    Very fast and no charge. I t doesn't get any better than that...

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wouldn't take very reasonable offer.

    Made a very good offer on a vehicle and was well within KKB value and they would not take it. Felt like they wanted to take every cent possible in...

    Dealer Response

    Thanks for your honest comments, Adams. We regret to hear we were unable to make a deal on the vehicle you were interested in and we would like th...


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    Made a very good offer on a vehicle and was well within KKB value and they would not take it. Felt like they wanted to take every cent possible instead of making a fair deal. Had the same problem a few years back, I guess some things never change?

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your honest comments, Adams. We regret to hear we were unable to make a deal on the vehicle you were interested in and we would like the chance to discuss the details of this matter further. Please reach out to our General Manager so we can discuss how we can make this better. We value your business so we look forward to hearing from you.


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  • arrogant management

    Salesmen was very polite but when the sales manger became involved he made the experience very unpleasant. The manager was extremely rude and disr...

    Dealer Response

    While we wish your experience at Pallotta Ford had been more positive, we thank you for sharing your honest comments. If you'd be willing, please ...


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    Salesmen was very polite but when the sales manger became involved he made the experience very unpleasant. The manager was extremely rude and disrespectful. I will not recommend anyone to purchase a car from Pallotta Ford due to the managers arrogant personality!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    While we wish your experience at Pallotta Ford had been more positive, we thank you for sharing your honest comments. If you'd be willing, please call our General Manager directly at your earliest convenience for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.


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  • Outstanding Experience - Pallotta Ford

    My experience with Pallotta Ford was wonderful. Perfect from start to finish. I had a very nice & knowledgeable sales person, who went above and b...

    Dealer Response

    Thanks, Brenda! We're happy to help however possible. We appreciate your review and hope we can continue serving you for many years to come.


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    My experience with Pallotta Ford was wonderful. Perfect from start to finish. I had a very nice & knowledgeable sales person, who went above and beyond, while showing me vehicles and again when the vehicle came in. He took his time with me to familiarize me with every feature the car had to offer. He also called to make sure I was getting along fine with the new car. The Sales Manager was very helpful in the process of locating the exact car that I wanted, and working to keep me within my budget. The Finance Manager is on his game. He was very professional, organized and helpful with the financial aspect of my experience. The owner was very kind and professional and the detail shop did a great job in making sure the car was spotless when I picked it up. I want to say Thank You to each and every person at Pallotta. You are a great team! I would definitely recommend you to my family and frieds!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks, Brenda! We're happy to help however possible. We appreciate your review and hope we can continue serving you for many years to come.


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