Donley Ford Lincoln - Ashland

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Reviews

Average Ratings

4.8
Average based on 45 reviews
  • satisfied

    Very satisfied with the salesperson, and the experience.

    Dealer Response

    Lincoln Fan, thank you for purchasing your vehicle at Donley Ford Lincoln of Ashland.


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    Very satisfied with the salesperson, and the experience.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Lincoln Fan, thank you for purchasing your vehicle at Donley Ford Lincoln of Ashland.


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  • Great Service

    Very Happy customer.Bought 2 cars in last 2 months.Logan North both times found exactly what we were looking for.Logan was very helpful and easy t...


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    Very Happy customer.Bought 2 cars in last 2 months.Logan North both times found exactly what we were looking for.Logan was very helpful and easy to work with.Logan also makes sure the little ones are entertained with toys and coloring books while your trying to make a decision.I will continue to be a customer at Donley Ford.Thanks again Logan.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Oil change

    Dropped off our 2012 Ford Focus off for an oil change and Ron Keiffer, Service Advisor, got our vehicle in early and done ahead of time. Ron was v...

    Dealer Response

    We really enjoyed reading your feedback, Marc! All of us here at Donley Ford-Lincoln truly value your business and hope to see you again soon! Ta...


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    Dropped off our 2012 Ford Focus off for an oil change and Ron Keiffer, Service Advisor, got our vehicle in early and done ahead of time. Ron was very helpful and went out of his way to make sure everything went well. Very impressed with the service!

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    We really enjoyed reading your feedback, Marc! All of us here at Donley Ford-Lincoln truly value your business and hope to see you again soon! Take care!


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  • Donley Ford

    I was completely satisfied with the service preformed on my Fusion. The service Department was very courteous and helpful. Would highly recommend ...


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    I was completely satisfied with the service preformed on my Fusion. The service Department was very courteous and helpful. Would highly recommend Donley Ford of Ashland.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • jeromy hffman

    great staff great location great service all are friendly

    Dealer Response

    Jeromy, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-qual...


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    great staff great location great service all are friendly

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Jeromy, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.


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  • Great service

    I had a great experience with the service department. They scheduled my vehicle promptly and assessed the issue quickly and notified me very promp...


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    I had a great experience with the service department. They scheduled my vehicle promptly and assessed the issue quickly and notified me very promptly.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Donley

    I will always take this vehicle to Donley for service in the future. I bought my Mercury Mariner used from this dealership and I have been happy ...

    Dealer Response

    Thank you for the amazing review, Barbara! It is great to hear that we were able to go above and beyond your expectations and really help you out!...


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    I will always take this vehicle to Donley for service in the future. I bought my Mercury Mariner used from this dealership and I have been happy with everything they have done since day one. I get exactly what I want, exactly when I want it, no questions. I bought the extended warranty and they have treated me like royalty for everything from a simple oil change to replacing the entire stearing column. Excellent group of people.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Thank you for the amazing review, Barbara! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!


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  • Routine service

    Work was done and seems to be quite acceptable. Will be back for next service period.


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    Work was done and seems to be quite acceptable. Will be back for next service period.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great People! Great Service!

    The Donley Service Team ALWAYS does a great job for me.

    Dealer Response

    Matthew, thank you for being one of our valued clients and leaving us your response to the quality service you received! Please let us know if you...


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    The Donley Service Team ALWAYS does a great job for me.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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    Dealer Response

    Matthew, thank you for being one of our valued clients and leaving us your response to the quality service you received! Please let us know if you have any additional questions about services you received and thank you again for choosing Donley Ford-Lincoln!


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  • Great service

    The staff was great, Michelle is so easy to talk too. I bought a car from her 3 years ago and I wouldn't have gone any place else. The whole pro...

    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we w...


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    The staff was great, Michelle is so easy to talk too. I bought a car from her 3 years ago and I wouldn't have gone any place else. The whole process was great.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to your next visit!


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