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Ott Miller Chevrolet of West Caldwell

4.4 out of 5 (4.4) 52 reviews

Dealer on Cars.com since August 2015

Currently in stock!


Today's Hours

Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 4:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 7:00 PM
Sun Closed
Mon 7:00 AM - 5:00 PM
Tue 7:00 AM - 5:00 PM
Wed 7:00 AM - 5:00 PM
Thu 7:00 AM - 5:00 PM
Fri 7:00 AM - 5:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.4 out of 5 4.4
52 lifetime reviews. Includes reviews of Ott Miller Chevrolet of West Caldwell from DealerRater.com
  • May 26, 2017

    Although the car I was looking for was already sold, I was extremely happy with the customer service.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are glad you had a pleasant experience. Sorry the car you wanted was sold already. Let us know if you want us to try and locate one for you. Have a... great day.


  • 2.0 out of 5
    May 4, 2018

    Very disappointed. Kept me waiting for 5 hour & didn’t tell me I needed to wait that long. No communication by service rep. Never again come to this p...lace.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I'm sorry to hear about the wait. Our customers' time is valuable to us, and I am disappointed to hear your recent visit wasn't as timely as you would... have hoped. Please contact me at your earliest convenience so we can discuss this further. Regards, Pete Sabatino - The Ott Miller Chevrolet Team, formally Konner Chevrolet - 973-226-6666


  • 5.0 out of 5
    April 5, 2018

    Victor is a great guy easy to talk to very informative about the sell I was very pleasant to talk to I was happy with the purchase

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you leaving this excellent feedback! Please don't hesitate to contact us with any questions in the future. Sincerely, Pete Sabatino - Th...e Ott Miller Chevrolet Team, formally Konner Chevrolet - 973-226-6666


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Service Shop

Service Reviews

lifetime reviews of the Service Department.
Includes reviews of Ott Miller Chevrolet of West Caldwell from DealerRater.com

Read all Service & Repair reviews

Service Pricing

    Tire Rotation

    $19.95 and up*

    Oil, Filter Change

    $34.95 and up*

    Battery Service

    $29.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 272 Offers on 16 Models

About Our Dealership

Dealer on Cars.com since August 2015

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Our online inventory of new and used vehicles is updated daily.

Top Reviewed Employees

General Manager/Owner

Director of Sales and Service

marketing director

Service Advisor

Service Advisor