Smithtown Volvo Cars

Reviews

1.0 out of 5 1.0
3 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    May 17, 2017

    Don't buy a car from this dealer!! Bad service and they give you loaner cars with over 150,000 miles on them. That's good business when you spend so much... money!!!!! Buy elsewhere

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 25, 2016

    I have been taking my cars here for over 20 years and I always have great service whenever my cars are in need of assistance. Wayne Johnson has always... went the extra mile to make sure that my car was completed and ready for me in the time crunches that I require. If anyone is interested in getting a new or pre owned car I high recommend Georgetown Volvo for their next automobile.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    April 14, 2014

    I have only written 2-3 reviews but I felt I have to share this with the public. I had a terrible experience with volvo smithtown car service. I bought... my car certified pre-owned, under factory warranty, right before I started my new job which kept me very busy for 6 months. The car was shaking at 70 MPH since I bought it. When I took it to service they never fixed it. I brought it up and they charged me $70 to balance the wheels and the car came back and it was still shaking. I took it to another volvo dealership and they told me the wheels are bent and it costs $120 per wheel. So I basically bought a certified pre-owned car with bent wheels and now I'm paying to fix them. Jesse works in service and he's a nice guy. Wayne, the service manager is not respectful and once he realized I have a complaint, he never returned my calls or messages until I called the national customer service. Ultimately I had to pay to fix my wheels and couldn't prove that I bought the car this way. Volvo makes great cars but this dealership is dishonest and I regret doing business with them.

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    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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