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Riverton Elko GM Superstore

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2023 Colorado

Great car buying experience. Highly recommend this dealership

2023 Colorado

Great car buying experience. Highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Helpful staff

We had our oil changed at Riverton. It leaked afterwards, and they worked to fix it and make it right. It ended up being a cracked o ring. Everyone we worked with was kind and courteous. This is our go to place for buying cars as well. Always have a great experience.

Helpful staff

We had our oil changed at Riverton. It leaked afterwards, and they worked to fix it and make it right. It ended up being a cracked o ring. Everyone we worked with was kind and courteous. This is our go to place for buying cars as well. Always have a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Money can’t put a price on my gratitude

I was traveling through the area for work. When I had a unexpected noise on the drivetrain. No time to waste on my end and already a week behind my schedule I was able to pull in to the dealership. On a Friday afternoon they managed to stop what they were doing look at and fix the problem. Beyond thankful to be back on the road. Thank you Jennifer and the rest that helped

Money can’t put a price on my gratitude

I was traveling through the area for work. When I had a unexpected noise on the drivetrain. No time to waste on my end and already a week behind my schedule I was able to pull in to the dealership. On a Friday afternoon they managed to stop what they were doing look at and fix the problem. Beyond thankful to be back on the road. Thank you Jennifer and the rest that helped

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Long time fix

Had car in shop several time med with a new problem each time for a check engine.

Long time fix

Had car in shop several time med with a new problem each time for a check engine.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Wonderful Service!

Jennifer Kappes Long in service was able to get me in for a oil change, tire rotation and detail on my Yukon. Fast, friendly service. Jeff did a great job on the detailing!

Wonderful Service!

Jennifer Kappes Long in service was able to get me in for a oil change, tire rotation and detail on my Yukon. Fast, friendly service. Jeff did a great job on the detailing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks for allowing us to work on your Yukon. We look forward to seeing you again!!

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Great experience!!

I like how you treated me, explained everything and helped me. I’ve bought a lot of vehicles here, I love Riverton. Casey was good, real good.

Great experience!!

I like how you treated me, explained everything and helped me. I’ve bought a lot of vehicles here, I love Riverton. Casey was good, real good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best Day Ever

This was the best experience! I am a 1st time buyer and I was very nervous. I didn't want to get hounded or pressured into something I didn't want or need. I had the great honor to work with Casey. He was AMAZING he was so patient with me and gave me great advice on all the cars I looked at. He made me feel so comfortable and at ease. It was like an old friend was helping me out. I seriously can't express how much I appreciate you Casey for today!!!

Best Day Ever

This was the best experience! I am a 1st time buyer and I was very nervous. I didn't want to get hounded or pressured into something I didn't want or need. I had the great honor to work with Casey. He was AMAZING he was so patient with me and gave me great advice on all the cars I looked at. He made me feel so comfortable and at ease. It was like an old friend was helping me out. I seriously can't express how much I appreciate you Casey for today!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Casey is awesome!

The sales team is awesome! They did everything we asked and went above and beyond my expectations! Casey was very fun to chat with and was very understanding and took care of all of our concerns. He went above and beyond!

Casey is awesome!

The sales team is awesome! They did everything we asked and went above and beyond my expectations! Casey was very fun to chat with and was very understanding and took care of all of our concerns. He went above and beyond!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience!

Casey Pharis helped me through the process of buying a new car he was so helpful. Great dealership I would recommend it to every body I know!

Great experience!

Casey Pharis helped me through the process of buying a new car he was so helpful. Great dealership I would recommend it to every body I know!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible Experience and Waste of time!

Terrible customer service experience! 🤮 They completely low balled trade in value, way under KBB. Left no room for negotiation, didn’t provide e-price which requested from online. Complete waste of time! I do not recommend going to Riverton unless you want to get ripped off. 👎🏻👎🏻

Terrible Experience and Waste of time!

Terrible customer service experience! 🤮 They completely low balled trade in value, way under KBB. Left no room for negotiation, didn’t provide e-price which requested from online. Complete waste of time! I do not recommend going to Riverton unless you want to get ripped off. 👎🏻👎🏻

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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