Murdock Chevrolet

Great service and sales department. Never had an issue with the service department. When I purchased no pressure sales.

I was greeted immediately upon arrival. The service advisor was polite and friendly. Service completed in less than an hour

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

Murdock Chevrolet never fails to deliver on their customer service for me! Quick and painless oil change! Travis is THE MAN!!!

Great salesman Ryan. All deals and/or promises worked out and were completed as promised. Ryan was attentive and willing to ask for what we requested. He was available to us after the purchase was completed and followed through to satisfy our questions or concerns. We purchased 2 vehicles from them and are happy with both. They gave us exactly what we asked for on trade. The Finance department was quick with all questions fully answered.

Only 1 star because there was no zero star option!!!! Absolutely deceiving and liars in my experience. Asked them to meet me half way on a trade ($1,500 more than their offer) and they said they "just couldn't do it because they wouldn't be able to list it for much more than the trade value." I gave them my guess ($9-10k more than trade) on what they would list it at based on research and other dealers own listings on comparable's. They told me the range that they would be listing it at, ($4-$5k more than trade offer) and they actually listed it for over $11,000 more than trade. But they just couldn't do the $1,500 more on my trade? I felt very deceived, lied to directly, and had a very poor experience. There's more to tell, but please beware of what these guys are telling you. I wasn't asking for $5,000 more!!! I asked for a bit more to meet more in the middle and all I was told was, "We just don't have any more room" Complete xx. These people are lie through their teeth type of people. After my experience, and the experience of many from their service dept...I am starting to wonder if they are paying for their positive ratings. BEWARE OF MURDOCK CHEVROLET!!!!

This review is for the service department. I had a terrible experience with a problem on my Suburban. It was intermittent and the service department at Murdock seemed to have no interest in troubleshooting it. Instead, they tried to gaslight me into believing that it is normal for car batteries to die if the car sits for two days. When I picked the car up, I had at least 5 fewer gallons of gas and my headlights no longer work (I suspect related to the battery issue). Frustrated that something that worked before my service appointment was no longer working, and suspecting that it was related to the minimal troubleshooting they did, I set up an additional appointment. Because the headlights not working is a "separate issue", they want an additional diagnosis fee. I found Mark Ith in particular condescending and less helpful than anyone I've ever interacted with. I came to Murdock because I expected them to have the best trained, most professional service staff. I returned when the issue wasn't resolved because I was promised that even though my issue was intermittent, they would continue to diagnose until they found the problem. What I found was a group motivated to get me to go away by any means necessary, including deception. The experience will keep me from going to Murdock for any future need, and has soured my perception of GM service at large.

They did amazing and got my truck right back to me when they said it would.

I recently had the unfortunate experience of purchasing a car from Murdock Chevrolet, and I must say it was an absolute nightmare from start to finish. The level of dishonesty and lack of integrity displayed by this dealership is appalling, and I feel compelled to share my experience to spare others from falling into the same trap. From the initial interaction with the sales team, everything seemed promising. The salesperson was friendly and eager to make a deal, assuring me that the minor issues with the vehicle I was interested in would be promptly addressed before finalizing the sale. Regrettably, that turned out to be nothing more than a smokescreen to lure unsuspecting customers. Once the paperwork was signed, and I took possession of the car, the nightmare truly began. Contrary to their promises, the supposed repairs were either poorly done or not addressed at all. It became evident that the dealership had sold me a vehicle with pre-existing problems, all concealed behind a thin veil of false assurances. When I contacted the dealership to address the issues and request the promised fixes, their response was both dismissive and unhelpful. They conveniently shifted blame, citing vague policies and claiming that the problems were now my responsibility. It was disheartening to witness such a blatant disregard for customer satisfaction and accountability. Moreover, attempts to escalate the matter to higher management were met with indifference and a lack of professionalism. It's clear that customer satisfaction is not a priority for Murdock Chevrolet, and they have no qualms about leaving their customers stuck with a defective vehicle. I strongly advise anyone considering purchasing a car from this dealership to proceed with extreme caution. The lack of honesty and integrity displayed by Murdock Chevrolet is not only disappointing but also unacceptable. Save yourself the stress and frustration – look elsewhere for a dealership that values its customers and stands by its commitments. I took my car in on 2 separate occasions and said since there are no lights on the dash warranty would not cover it. the first time i took it in they could not find anything. when the funny thing is that the sales man knew there was something wrong. (i addressed it after the test drive) then a few weeks went by and they found something and wanted to charge me over 1000$ and i refused to pay so i left. The did ask if i wanted to do a "we owe" and i declined because they kept reassuring me that warranty would cover it. salesman: Tegan Ludlow Also service manager walked right past me knowing i needed help. He was very dismissive and did not care to help. I will never purchase a vehicle from here ever again!!!

I recently had the unfortunate experience of purchasing a car from Murdock Chevrolet, and I must say it was an absolute nightmare from start to finish. The level of dishonesty and lack of integrity displayed by this dealership is appalling, and I feel compelled to share my experience to spare others from falling into the same trap. From the initial interaction with the sales team, everything seemed promising. The salesperson was friendly and eager to make a deal, assuring me that the minor issues with the vehicle I was interested in would be promptly addressed before finalizing the sale. Regrettably, that turned out to be nothing more than a smokescreen to lure unsuspecting customers. Once the paperwork was signed, and I took possession of the car, the nightmare truly began. Contrary to their promises, the supposed repairs were either poorly done or not addressed at all. It became evident that the dealership had sold me a vehicle with pre-existing problems, all concealed behind a thin veil of false assurances. When I contacted the dealership to address the issues and request the promised fixes, their response was both dismissive and unhelpful. They conveniently shifted blame, citing vague policies and claiming that the problems were now my responsibility. It was disheartening to witness such a blatant disregard for customer satisfaction and accountability. Moreover, attempts to escalate the matter to higher management were met with indifference and a lack of professionalism. It's clear that customer satisfaction is not a priority for Murdock Chevrolet, and they have no qualms about leaving their customers stuck with a defective vehicle. I strongly advise anyone considering purchasing a car from this dealership to proceed with extreme caution. The lack of honesty and integrity displayed by Murdock Chevrolet is not only disappointing but also unacceptable. Save yourself the stress and frustration – look elsewhere for a dealership that values its customers and stands by its commitments. I took my car in on 2 separate occasions and said since there are no lights on the dash warranty would not cover it. the first time i took it in they could not find anything. when the funny thing is that the sales man knew there was something wrong. (i addressed it after the test drive) then a few weeks went by and they found something and wanted to charge me over 1000$ and i refused to pay so i left. The did ask if i wanted to do a "we owe" and i declined because they kept reassuring me that warranty would cover it. salesman: Tegan Ludlow Also service manager walked right past me knowing i needed help. He was very dismissive and did not care to help. I will never purchase a vehicle from here ever again!!!