Ford Of Englewood

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
78 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 26, 2020

    Great service. Considering how the situation is my sales rep was able to go above and beyond to help me renew my truck lease. I am extremely happy with... my local dealer ?Ford of Englewood? and my sales Rep Ramon Pena. Thank you!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    June 12, 2020

    Great service and good clean work. Staff is very knowledgeable and facility is clean. Waiting area is comfortable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hector, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us! If you ever need anything else from us, ...please feel free to give us a call or stop by. Have an awesome day!

  • May 27, 2019

    This Ford team all are there to accommodate you, you leave feeling like you are valued, respected and cared for.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Sultana, thank you so much for your positive comments about our team! It's great to hear we could take care of you; we?re always happy to help if a...nything else comes up. Have a wonderful day!

  • 5.0 out of 5
    May 16, 2020

    Had the best experience in this dealer, was helped by Sal A had the best customer support. Answered all my questions, helped me pick the perfect car for... me and helped my decision be a lot easier.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Estefany, thank you for taking the time to leave us your response to Sal's outstanding customer service! If you have any additional questions about yo...ur new vehicle, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    March 29, 2020

    Sales representative (Jim) was not aggressive as some dealers are and Sal the financial manager was accommodating. with the purchase over all. The only... thing is they didn't advise me of an upcoming incentive. Only the incentive available within my purchase date. I may have waited for the newest incentive.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 28, 2020

    I received excellent service. Rolando is the greatest.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Ford of Englewood, Inc.! We hope to be of service ...to you again! Take care!

  • 5.0 out of 5
    February 14, 2020

    One of the few honest dealers. Straightforward and reliable service. No bait and switch , and other unscrupulous practices. Great car buying experience!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 3.0 out of 5
    February 8, 2020

    The usually excellent customer service at Ford of Englewood was missing during my recent simple oil and filter change. Although I arrived on time for... my scheduled 8:00 service, it took more than 2 hours before my car was ready to go. What annoyed me was that customers who arrived after I did, were able to leave before I did. Service manager du jour Rolando, although outwardly pleasant, was too glib with his attitude when I expressed my annoyance. (Any answers that I give below are based SOLELY on my recent experience and not on my overall faith in this dealership.)

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 28, 2020

    The dealership was very helpful and friendly during the purchase. The truck is still very new and the only service that I have needed so far has been an... oil change, so I can't say too much about the service department other than they were friendly and easy to deal with.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 4, 2020

    Ford always handle my car repairs/services promptly and efficiently, with the least cost to me. Staff is always friendly and considerate.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Neal, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valu...ed guests and we look forward to your next visit!

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