Benzel-Busch Motor Car

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Reviews

Average Ratings

4.9
1063 lifetime reviews. Includes reviews of Benzel-Busch Motor Car from DealerRater.com
  • My dream car

    I had a wonderful experience there from the start. The sales representative, Mark, responded to my call very quickly concerning the S550 4Matic th...

    Dealer Response

    Thank you for taking the time to write a review about Mark and Benzel-Busch Motor Car Corp. We hope you enjoy driving your S550. Kind Regards,...


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    I had a wonderful experience there from the start. The sales representative, Mark, responded to my call very quickly concerning the S550 4Matic that I was interested in. He gathered all pertinent information, called me back immediately and informed me of the availability of the car. He was willing to meet with me to show me the car and provide me with a quote. Everything he said about the car was true. Everything they said would be done in preparation for delivery was done. I'm looking forward to picking up my car. I highly recommend this dealership to anyone who is in the market for Mercedes-Benzs or BMWs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write a review about Mark and Benzel-Busch Motor Car Corp. We hope you enjoy driving your S550. Kind Regards, Willy Aramayo Client Relations Manager


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  • Amazing Experience Again!

    This is my fourth Mercedes with Benzel and Busch. My sales person Gionvanni is the best. He is patient and always available for questions and conc...


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    This is my fourth Mercedes with Benzel and Busch. My sales person Gionvanni is the best. He is patient and always available for questions and concerns.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service as Usual
    April 20, 2017

    I have been a customer at Benzel-Busch for many years and the service and sales departments are exceptional. I have previously owned BMW and Audi,...

    Benzel-Busch Motor Car

    Dear frankc, Thank you for giving us an opportunity. Welcome to the family!! Sincerely, Willy Aramayo Client Relations Manager


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    I have been a customer at Benzel-Busch for many years and the service and sales departments are exceptional. I have previously owned BMW and Audi, but the experience at Benzel has made me a customer for life.

    Does recommend this dealer
    Came in for service or repair
    Benzel-Busch Motor Car

    Dear frankc, Thank you for giving us an opportunity. Welcome to the family!! Sincerely, Willy Aramayo Client Relations Manager


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  • Excellent
    April 19, 2017

    As usual Craig, Chris and Jonathan like good wine get better and better over time. Always helpful and concerned and quick to accommodate without a...

    Benzel-Busch Motor Car

    Dear The Mert, Thank you for your feedback. We are happy we were able to accommodate you without a moments hesitation. Kind Regards, Willy Aramayo


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    As usual Craig, Chris and Jonathan like good wine get better and better over time. Always helpful and concerned and quick to accommodate without a moments hesitation.

    Does recommend this dealer
    Benzel-Busch Motor Car

    Dear The Mert, Thank you for your feedback. We are happy we were able to accommodate you without a moments hesitation. Kind Regards, Willy Aramayo


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  • car service

    Brought the car in to have the suede seat inserts cleaned. They did a total detail and the car looks great. Customer service rep Bob Berg was very...


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    Brought the car in to have the suede seat inserts cleaned. They did a total detail and the car looks great. Customer service rep Bob Berg was very professional, got me in a loaner quickly, and had the car ready when promised. Overall a great experience with the Benzel service team

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • e43 amg

    Jay Lee was exceptional This is my 4th car from him and he keeps getting better with regard to responsiveness, making sure I'm pleased with my de...


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    Jay Lee was exceptional This is my 4th car from him and he keeps getting better with regard to responsiveness, making sure I'm pleased with my decisions and making the process simple. He even went above and beyond, by locating a car for me that is better than the one I had ordered- He's the MAN!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Not surprising another great service experience
    April 15, 2017

    The service at Benzel-Busch is outstanding.My service adviser was Chris Iseman. Chris is on every aspect of the service experience.He is very tho...

    Benzel-Busch Motor Car

    Dear Howard Wiener, Thank you for expressing your thoughts about Chris Iseman. We appreciate your feedback and business. We will make sure we ...


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    The service at Benzel-Busch is outstanding.My service adviser was Chris Iseman. Chris is on every aspect of the service experience.He is very thorough in finding out any issues beyond the normal service. During the day he advises you of the progress of the service as well as any problems that might arise. I was provided with a loaner when I did not have use of my car.My car was delivered to me by Chris and the service was performed without a hitch. This dealership and Chris in particular are one of the reasons that I will always buy and recommend a Mercedes-Benz.

    Does recommend this dealer
    Came in for service or repair
    Benzel-Busch Motor Car

    Dear Howard Wiener, Thank you for expressing your thoughts about Chris Iseman. We appreciate your feedback and business. We will make sure we pass along the message to him and the rest of the team. Kind Regards, Willy Aramayo Client Relations Manager


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  • Review of delivery of vehicle
    April 14, 2017

    Service excellent as usual. Everything taken care of. The delivery of the car went efficiently as always, John Myer always does a good job...

    Benzel-Busch Motor Car

    We are happy to hear that the delivery of the car was efficient. Thank you for recognizing John Meyer and thank for being a valued customer. Th...


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    Service excellent as usual. Everything taken care of. The delivery of the car went efficiently as always, John Myer always does a good job and is an asset to Benzl Bush.

    Does recommend this dealer
    Benzel-Busch Motor Car

    We are happy to hear that the delivery of the car was efficient. Thank you for recognizing John Meyer and thank for being a valued customer. Thank you, Willy Aramayo Client Relations Manager


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  • Second Time Getting a Lease
    April 12, 2017

    Louis Gallo is excellent. He is the best sales man I've ever dealt with... He makes every effort to satisfy the customer and this is why I came ba...


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    Louis Gallo is excellent. He is the best sales man I've ever dealt with... He makes every effort to satisfy the customer and this is why I came back a second time. I love my new lease. Thank you so much Louis Gallo keep doing a great job ;)

    Does recommend this dealer

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  • service
    April 7, 2017

    great, courteous , extremely friendly , they ordered the part from Germany, fixed the problem, I couldn't be happier with the result, my experien...


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    great, courteous , extremely friendly , they ordered the part from Germany, fixed the problem, I couldn't be happier with the result, my experience could not be any smoother. ask for Frank.

    Does recommend this dealer
    Came in for service or repair

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