[{"id":608186,"firstName":"Aaron","lastName":"Walsh","titleText":"Finance Manager","shortBioText":"Affectionately referred to as the Bald Guy, it is my sincere promise to earn a customer's business. Customers are my family and each member of my family is treated as such. More than selling a car. Today, when you are looking for a car, you are looking for the best deal. I believe in three things when I go to work. 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Jeff proudly served as a Captain in the United State Army during Operation Desert Shield/Storm. 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Darrel proudly served in the United States Navy. When Darrel is not working , he enjoys cooking, shooting guns, riding his motorcycle and rescuing dogs.","emailTxt":"darrel@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3453/employees/b54bb13288a0.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":422743,"firstName":"Derek","lastName":"Troy","titleText":"Sales Consultant","emailTxt":"Derek@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3453/employees/1706a50f0a95.jpg","drDealerId":3453,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"859852800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":610430,"firstName":"Davey","lastName":"Jones","titleText":"Sales Manager","shortBioText":"Ive been selling Fords in the Mahoning Valley for over 27 years.....I try to make your experience a fantastic one and also a simple short sales process.Feel free to contact me anytime!","emailTxt":"davey@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3453,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"696902400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":608185,"firstName":"Ron","lastName":"Robertson","titleText":"Sales Consultant","emailTxt":"Ron@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":610431,"firstName":"Russ","lastName":"Hardenburgh","titleText":"Used Car Manager","emailTxt":"russ@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":292067,"firstName":"Tiffin","lastName":"Poulton-Simmons","titleText":"Marketing Manager","shortBioText":"","emailTxt":"tiffin@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3453/employees/b82e5d871c63.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":287485,"firstName":"","lastName":"","titleText":"","shortBioText":"","emailTxt":"bzwigart@dealerrater.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3453,"certifiedEmployee":false},{"id":607300,"firstName":"Don","lastName":"Smith","titleText":"Sales Consultant","emailTxt":"Smitty@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":608187,"firstName":"Nate","lastName":"Velez","titleText":"Assistant Service Manager","emailTxt":"Nate@columbianaford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/3453/employees/f5b1f96b397b.jpg","drDealerId":3453,"certifiedEmployee":false,"deptDscrp":"Service"}]

Columbiana Ford

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Columbiana Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

At Columbiana Ford we like to keep things simple. We believe in high-end, personalized customer service; exceptional products and fair prices. While we may be a small dealership, it's our size and family values that allow us to stay efficient and dedicated to one-on-one customer service. In addition, having a small facility allows us to put our money right back into our inventory.

...


Shopping for your dream car should be exciting and it's always important to have lots of options to choose from. Whether you have a new or used vehicle in mind, you will find a huge selection of both right here at Columbiana Ford. Our extensive selection is full of brand new Ford vehicles straight from the factory in addition to a wide array of used vehicles. We carry the F-150, Super Duty pickup, Cruze, Fusion and much more. Here you will also find a wide array of Ford Certified Pre-Owned vehicles. We also have a genuine Ford Service Department on site for all your automotive repair and service needs.

"We make driving affordable"

Service

Oil, Filter Change

$35

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
71 lifetime reviews. Includes reviews of Columbiana Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 9, 2019

    Fantastic experience with this dealer. Very knowledgeable staff that helped a newcomer like me learn all I needed to know about the process and explained... all of my questions in a very understandable way. Highly recommended to anyone looking for a vehicle. Thanks, Rod!

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Nick! Thank you so much for the great review. We appreciate you taking the time to review us! We are thrilled to hear you had such a wonderful ex...perience. We appreciate your business and look forward to assisting you with all your vehicle needs in the future. Thanks again!!


    Worked with:
    Aaron Walsh

    Finance Manager

    (5.0) 8 reviews

    Rod Enlow

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    November 27, 2019

    We was pleased with the work and that they washed my car when they was done. Excellent customer service when we stopped in. They let us know what they... were doing and let us know when it was finished

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to leave this excellent review. We really appreciate your business.


    Worked with:
    Dave Kester

    Service Advisor

    NOT RATED

    Jeff Hammond

    New Car Manager / Leasing Specialist

    NOT RATED

  • February 13, 2017

    Kimberly was very patient with us during the buying process, as we were there several times, before we made our decision. We are very happy with the experience... we had.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2019

    Our family vehicles motor seized up which left our family with no mode of transportation at all. Kimberly our sale rep went above and beyond to not only... find us a vehicle in our price range but help us look the car over as well as fix the issue with that was ocurring with the battery. We will be buying cars from Columbiana Ford and going to Kimberly for any future vehcle need our family has.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to hear about your positive experience and appreciate you taking the time to write a review! We agree, Kim is the best and we are luck...y to have her! Thanks again for you business!


    Worked with:
    Kimberly Berban

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    November 12, 2019

    Not trying to be biased or anything. But I try to make everyone feel welcomed as they walk through our doors for their service needs. I believe we work... with a good group of people. Thanks

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks Dave! You guys do a great job!


    Worked with:
    Dave Kester

    Service Advisor

    NOT RATED

    Brian Taft

    Service and Parts Director

    NOT RATED

    Scott Beaver

    Parts

    NOT RATED

  • 5.0 out of 5
    November 9, 2019

    They had the perfect vehicle we had been looking for! We saw it and bought it! The process was quick and easy! So happy with our purchase!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Christine, this is so wonderful to hear. Rod and Aaron do a great job. We try our best to make car buying easy for people, and it looks like we accomp...lished that with you! Thank you for your business and for writing such a nice review!


    Worked with:
    Aaron Walsh

    Finance Manager

    (5.0) 8 reviews

    Rod Enlow

    Sales Consultant

    (5.0) 7 reviews

  • 5.0 out of 5
    November 5, 2019

    I purchased a Fusion from Columbiana Ford a few years ago & decided to go back when I decided to buy again. This experience was beyond my expectations.... From the time we arrived on the lot and met Kim to making the purchase, the process was efficient & just so easy. This is my second purchase & I will surely return & will recommend friends & family to the dealership. Thanks Kim!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kimberly Berban

    Sales Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    November 5, 2019

    Had a little bit of an immediate issue to be fixed. I called Brian in service and he assured me he could work it in. I had two things that I could put... off and two things that needed done TODAY. Brian took care of all of it for me without hesitation or pressure. The technician offered to show me the issues, offered advice and fixed it on time, on budget and as promised. Brian is very easy to get information from and apologized for the tires taking so long to get. If I didn't work across the street, he would have offered something to drive while I waited. That is service at its finest!! Awesome job service department! I will be back!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dave Kester

    Service Advisor

    NOT RATED

    Scott Beaver

    Parts

    NOT RATED

  • 5.0 out of 5
    October 30, 2019

    Great people to deal with and an easy buying experience. Jeff, Aaron, Davey and Russ really went out of their way to make buying our new Edge as easy as... possible.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Brian! We appreciate your business! :) We agree, Jeff, Aaron, Davey and Russ do a wonderful job.


    Worked with:
    Aaron Walsh

    Finance Manager

    (5.0) 8 reviews

    Jeff Hammond

    New Car Manager / Leasing Specialist

    NOT RATED

    Davey Jones

    Sales Manager

    NOT RATED

    Russ Hardenburgh

    Used Car Manager

    NOT RATED

  • 5.0 out of 5
    October 30, 2019

    I worked with the wonderful Kimberly to get my Dodge Challenger, and it could not have been simpler. I am almost 2 hours away, so we did the credit check... / finance approval over the phone. Kimberly answered all my questions clearly and quickly after that, and I feel like I got a really good deal overall. The personal touch, the excellent prices and fantastic service are probably the best I've experienced. Highly recommended!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write such a nice review Paul! We're so happy to hear about your great experience. We agree that Kimberly and Aaron... do a wonderful job. Thank you for your business!


    Worked with:
    Aaron Walsh

    Finance Manager

    (5.0) 8 reviews

    Kimberly Berban

    Sales Consultant

    (5.0) 6 reviews

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