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Reviews

Average Ratings

4.2
28 lifetime reviews.
  • Ram 1500 purchase

    Thank You Tony Bottone at Port Jeff Chrysler Jeep for making this the easiest and best buying experience in 40 years of vehicle purchasing. it ...


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    Thank You Tony Bottone at Port Jeff Chrysler Jeep for making this the easiest and best buying experience in 40 years of vehicle purchasing. it was nice to have a no pressure salesman who knows all the little details about what he's selling. I purchased a 2015 Ram 1500 with a trade in and drove off the lot the same day. I was told upfront what the price and all fees would be, and that's what I paid for the vehicle. There were no hidden add on's and no surprises. After months of online comparison and face to face shopping at many dealerships I would have to say It was a great price for the vehicle I bought and I received exactly what I expected for my trade in.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Don V

    Bob and Pat iare complete experts on the ram product , he was awesome , I had a towing issue and he steered me towards the right truck


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    Bob and Pat iare complete experts on the ram product , he was awesome , I had a towing issue and he steered me towards the right truck

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • If they were giving them away I still wouldnt go!!

    Wouldn't step in this dealership if they were giving them away. Despite the new service department which is just as bad as the old and if you di...


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    Wouldn't step in this dealership if they were giving them away. Despite the new service department which is just as bad as the old and if you didn't buy the Jeep from them your treated second rate. Too top off there exception service they didn't even pull the jeep around for my fiance when she went to pick it up who clearly had a foot cast on her left foot. When asked... "we don't do that here". Absolutely horrendous. Loyal Jeep owner since 1988

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • BUYING OR LEASING GO TO PORT JEFF CHRYSLER JEEP

    Doesn't matter if your buying or leasing ,I just happened to do both .I just bought my first Dodge Charger. My experience from the time I walked i...


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    Doesn't matter if your buying or leasing ,I just happened to do both .I just bought my first Dodge Charger. My experience from the time I walked into the door and was greeted with a big hello by Phil Grandenetti .He immediately asked me if I needed any help.,and introduced me to a wonderful ,knowledgeable young woman named Vanessa. She showed me a few different cars and explained thoroughly what the differences were. This was the the most pleasureable,and no pressure buying experience I have ever had. Before leaving the dealership I meet with a finance Manager Terrance but said to call himTK who made me feel very confortable,never rushed and explained all the different options to me. I picked up my New Charger the very next day.I was so excited,and as I was leaving one of the owners I believe his name was scott came over and congradulated me on my purchase.Its not very often that you even get to see or meet an owner .So if your looking this is the place to go.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Make you feel welcomed when you walk in

    Came in looking for a truck got introduced to Rob Giordano , made the whole experience wonderful didn't make me feel pressured into buying what I ...


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    Came in looking for a truck got introduced to Rob Giordano , made the whole experience wonderful didn't make me feel pressured into buying what I didn't want or like and listened to everything I said I wanted and didn't want. I would pleased with my jeep experience and will recommend port Jeff jeep to my friends

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • A Real Cut Above

    From my first visit, I knew that if we were to purchase a Jeep, it would be from this dealership. The showroom was bright, and the facility itself...


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    From my first visit, I knew that if we were to purchase a Jeep, it would be from this dealership. The showroom was bright, and the facility itself was conducive to the purchasing experience. I initially spoke with Tom Portuallo, a salesperson who was personable and approachable. I liked his manner and the way he spoke. I returned with my wife, to further explore a purchasing possibility, but within just a few minutes, we were certain that we would actually drive off the lot with a new Renegade- while low key, and not pushy, Tom Portuallo gave us confidence and insight, And he worked out a deal that would have been insane not accept. Furthermore, we received a very, very good trade in allowance, and everything we negotiated happened-no fooling around, no hype. It was simply a great experience with a great deal, with all promises kept. Tom went out of his way to ensure our confidence and satisfaction. My wife, who was really a savvy car buyer was impressed with Tom Portuallo's unassuming yet evident integrity. The car itself is everything he promised. Previous to this, we had purchased a vehicle from a different jeep dealership and had many regrets, and the attitude there, both in sales and service were awful, and in our search for a new car, we completely ruled out further dealings ewith them on any level. That's why Port Jeff Chrysler is a cut above. I have purchased more than eight cars over my lifetime, and this was the most positive experience that I have had. I would not look anywhere else. Ira Sterne and Julie Schultz, Nesconset.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Pat Ridge

    My overall experience with this dealership was excellent!! Chris Pena and Terrance Kelly were courteous, extremely helpful and listened to my need...


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    My overall experience with this dealership was excellent!! Chris Pena and Terrance Kelly were courteous, extremely helpful and listened to my needs and expectations. They went out of their way to accommodate me especially with regards to the final leasing price. So much so that they had even lowered it far below the cost of my previous lease from Toyota. My vehicle even came with extra perks such as automatic start and heated seats along with the usual ones (bluetooth, etc.). I strongly recommend Port Jeff Chrysler Jeep Dodge Ram to anyone!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • My first new car in a long time

    I was recommended to this dealer buy my employer who had dealt with the family that owns the dealership for a reliable vehicle. I was immediately...


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    I was recommended to this dealer buy my employer who had dealt with the family that owns the dealership for a reliable vehicle. I was immediately helped and placed in an amazing new car, with every detail and feature explained to me. For a first new purchase, I was amazingly happy. My salesman, Jeff Bell was outstanding in his help, professionalism and friendliness. I was truly confident in his ability and happy with his service. The financing manager "TK" was outstanding in his field and the dealer himself, was not only generous, he was looking out for my best interest. I cannot say enough about this dealership as I feel when you find someone and someplace that puts people first, there is no other place to go. Whether you look here first, or last, make this the last place you look. You will be very happy.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Awesome place and great service

    I bought both our vehicles from them and I use their service repair for my vehicle as well. Nothing but great work. Cant say enough good things ab...


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    I bought both our vehicles from them and I use their service repair for my vehicle as well. Nothing but great work. Cant say enough good things about them.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Horrendous service

    I leased a 2015 dodge ram truck from Port Jeff Dodge. This has been the third dodge I have bought or leased and always had a good experience until...


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    I leased a 2015 dodge ram truck from Port Jeff Dodge. This has been the third dodge I have bought or leased and always had a good experience until now. This was the worst buying experience I have ever had. After having many small problems that snowballed into one large headache, I must recommend that everyone stays away from this dealership. Paperwork problems, lack of timely and adequate responses and just overall horrendous customer service. Four months later, I am still dealing with a check they sent me for $14.00 which they stopped payment on instead of asking me for the $14. I now have to take time out of my day to grab envelopes and hit the post office to show them the stop payment return which they now owe me $15 for. The worst part was that after wasting hours of my time over the course of 3 months trying to work things out with the sales manager, all I got was excuses. They didn't even attempt to do anything to keep me as a future client.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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