Salem Chrysler Jeep Dodge RAM

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Sales 9:00 AM - 4:00 PM
Service 8:00 AM - 2:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 2:00 PM
Sun Closed
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Reviews

4.8
119 lifetime reviews.
  • Treated like family

    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we ...


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    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • TERRIBLE CUSTOMER SERVICE

    Sales (JOHN) never calls you back! Receptionist hangs up on customers...she will not give you her name. Bad customer service at this dealership!...


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    Sales (JOHN) never calls you back! Receptionist hangs up on customers...she will not give you her name. Bad customer service at this dealership!!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Customer Service, Best Transaction EVER!

    This dealer is excellent! Being that I live in Texas, I saw a car I was interested in and contacted Salem and flat out said, I'm living in Texas a...


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    This dealer is excellent! Being that I live in Texas, I saw a car I was interested in and contacted Salem and flat out said, I'm living in Texas and would like to get everything finalized price wise before I even get my financing going. I received a call back from Dave Richards who is a sale guy at this dealer and by far the best salesman I have ever worked with. Dave worked out the best deal possible for this car, a 2017 Scat Pack Charger loaded, I won't say the price but I'll say he had to hear anybodies price in the US for this vehicle and I am no joking by any means! From Texas alone he beat their price for the same vehicle new by at least 10k. Anyway after we worked out price over the phone, Dave kept in touch and informed me of the process throughout the whole ordeal. I sent Dave my flight information and he had a guy waiting for me at the Airport. After I got there, they had my vehicle in the back in the garage which for whatever reason really pleased me, Dave was very nice and talked and showed me around the facility. After that I spoke with the finance guy, he did excellent with my finance company. I told them I had my own financing and to only send my information to my company which he did with no problem. I normally hate finance guys, but this guy was AMAZING! I do apologize that I can't remember his name, but he may be the only one there so go for it! He was great! Bottom line is I recommend this dealership to anyone, Dave and Finance guy I really appreciate it! You guys are hands down the best, I'll fly to you from Texas any day! Thank you!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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Service & Repair

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator
  • Technician Quality - Technicians and advisors are properly trained, retained and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since November 2008

At Salem Chrysler Jeep Dodge & RAM Trucks you get your best deal on a new or used vehicle. Our goal is 2017 New Cars in 2017 and we need your help! Stop in today and see why people "tell a friend" about the Power of Two with the Valley's largest Chrysler, Jeep, Dodge and RAM Truck inventory.

"The Memorial Day Sales Event is going on now! Get your best deals to date!"