Salem Chrysler Jeep Dodge RAM

New 866-939-4087 Dealer Website
Used 866-798-6524 Email Dealer
Service 888-862-0094

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Reviews

Average Ratings

4.9
116 lifetime reviews.
  • Treated like family

    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we ...


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    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • 2011 Buick Regal (Used)

    John Clegg helped us find the ideal car for our 18 yr old son. Great deal and great car! John is the ideal blend of youthful enthusiasm and know...

    Dealer Response

    Steve, thank you so much for the nice review and congratulations on the new Regal! We really appreciate this feedback and I'll be certain to share...


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    John Clegg helped us find the ideal car for our 18 yr old son. Great deal and great car! John is the ideal blend of youthful enthusiasm and knowledgeable professionalism. Great person to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, thank you so much for the nice review and congratulations on the new Regal! We really appreciate this feedback and I'll be certain to share your compliments to John and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • OUTSTANDING!!!!!!

    Made my first trip to salem Chrysler!! Amazing is all I can say. Our Sales Rep, Greg Marple, was outstanding. He was very knowledgeable in the pro...

    Dealer Response

    Hi Jennifer! Thank you for recognizing your experience at Salem Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an ex...


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    Made my first trip to salem Chrysler!! Amazing is all I can say. Our Sales Rep, Greg Marple, was outstanding. He was very knowledgeable in the product, had fun and made us feel at home. He is not high pressure and doesn't make you feel like a commission, you're a family member. He will be my go to guy from now on! Love the relaxed dress code and every one we encountered made us feel welcome. I have purchased many vehicles over the year and also worked in a dealership for a short period. Salem Chrysler is the real deal!! Only complaint would be the music choices playing. Not a real fan of the Hippie drug music.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Jennifer! Thank you for recognizing your experience at Salem Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Congratulations and enjoy your new car! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Greg or myself. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great Buying Experience

    I have been to this dealership once and drove off the lot with an awesome Jeep Grand Cherokee. The staff was welcoming and ready to do everything...

    Dealer Response

    Thank you so much for this amazing review, Jason! We are glad to hear that Thomas and the rest of our team were able to work out a very good deal ...


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    I have been to this dealership once and drove off the lot with an awesome Jeep Grand Cherokee. The staff was welcoming and ready to do everything it took to satisfy my expectations and make sure I left the dealership with the vehicle I wanted for the price I wanted. Thomas Woolley in finance was especially patient with all my number questions and willing to take the time to ensure that I achieved the best deal. I appreciate all the time and effort that the personnel of Salem Chrysler Jeep Dodge took to make a deal that worked for both parties.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this amazing review, Jason! We are glad to hear that Thomas and the rest of our team were able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great service. Professional staff.

    Fast and friendly service. Family atmosphere. I don't have to wait beyond the appointment time that was given to me.

    Dealer Response

    Eva, thank you for taking the time to leave us such a glowing review! It is good to hear that you enjoyed the family friendly atmosphere we striv...


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    Fast and friendly service. Family atmosphere. I don't have to wait beyond the appointment time that was given to me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eva, thank you for taking the time to leave us such a glowing review! It is good to hear that you enjoyed the family friendly atmosphere we strive to provide. Our goal is to make you and all of our guests feel comfortable when choosing us for service needs. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Personal experience

    The personal experience. I didn't feel like I was just going to be someone's commission. The car I initially thought I was buying was already sold...

    Dealer Response

    Jennifer, thank you for taking the time to give us feedback on your latest purchasing experience at Salem Chrysler Jeep Dodge Ram. We're glad to h...


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    The personal experience. I didn't feel like I was just going to be someone's commission. The car I initially thought I was buying was already sold but instead of simply leaving it at that, Greg and Tom made sure I drove home in a safe quality vehicle...

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jennifer, thank you for taking the time to give us feedback on your latest purchasing experience at Salem Chrysler Jeep Dodge Ram. We're glad to hear that Greg and Tom were able to give you an overall positive car-buying experience. We look forward to working with you again and we hope that you enjoy your new vehicle! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great service

    You did an excellent job on cleaning the chrome on my truck fast and very friendly service. Andy Sitko is very friendly and does an excellent job ...

    Dealer Response

    Thanks for the kudos, John. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you re...


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    You did an excellent job on cleaning the chrome on my truck fast and very friendly service. Andy Sitko is very friendly and does an excellent job for customer service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the kudos, John. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. I will pass your feedback along to Andy and the rest of our team. Drive safely. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great service

    How comfortable the staff made us feel no pressure. They were very knowledgeable and friendly. Really nice show room lot and facility clean & c...

    Dealer Response

    Tammy, I sincerely thank you for going out of your way to write this review about Salem Chrysler Jeep Dodge Ram. We try to create a comfortable a...


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    How comfortable the staff made us feel no pressure. They were very knowledgeable and friendly. Really nice show room lot and facility clean & comfortable.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tammy, I sincerely thank you for going out of your way to write this review about Salem Chrysler Jeep Dodge Ram. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new car. If you have any further needs, please come back to see us. Best, Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great service

    Everything was great and explained thoroughly. Very happy with the experience we had. Will definitely refer others. Polite and honest.

    Dealer Response

    Thank you for the glowing review, Caleb! We take pride in our customer service and do whatever we can to have our customers leave happy. Please do...


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    Everything was great and explained thoroughly. Very happy with the experience we had. Will definitely refer others. Polite and honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review, Caleb! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Friendly staff, speedy service

    Everyone was friendly and approachable and the service was faster than the estimated time. The facility was also very clean and had a comfortable ...

    Dealer Response

    We appreciate your marvelous feedback, Tori. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities...


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    Everyone was friendly and approachable and the service was faster than the estimated time. The facility was also very clean and had a comfortable waiting area.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your marvelous feedback, Tori. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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