Salem Chrysler Jeep Dodge RAM

Reviews

Average Ratings

4.8
121 lifetime reviews.
  • Treated like family

    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we ...


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    Our salesman and finance guy Mr. Bragg were both excellent to deal with! We were treated like family, very happy with our purchase!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Robert, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Denne

    Best car buying experience I've ever had!! Everything went exactly as it should have, from Salesman John O. to finance Brian B. From seeing vehicl...


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    Best car buying experience I've ever had!! Everything went exactly as it should have, from Salesman John O. to finance Brian B. From seeing vehicle on-line, to phone call, to test drive, to sale!! Gave me a great price, for a great car!! I recommend anyone looking for a vehicle, call, or stop in!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Trading I'm my car for a newer one.

    These guys are the best. I was in a very bad situation I had negative equity on my car plus bad credit and they were able to get me into something...


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    These guys are the best. I was in a very bad situation I had negative equity on my car plus bad credit and they were able to get me into something I liked. And in an affordable monthly payment.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • TERRIBLE CUSTOMER SERVICE

    Sales (JOHN) never calls you back! Receptionist hangs up on customers...she will not give you her name. Bad customer service at this dealership!...


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    Sales (JOHN) never calls you back! Receptionist hangs up on customers...she will not give you her name. Bad customer service at this dealership!!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Customer Service, Best Transaction EVER!

    This dealer is excellent! Being that I live in Texas, I saw a car I was interested in and contacted Salem and flat out said, I'm living in Texas a...


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    This dealer is excellent! Being that I live in Texas, I saw a car I was interested in and contacted Salem and flat out said, I'm living in Texas and would like to get everything finalized price wise before I even get my financing going. I received a call back from Dave Richards who is a sale guy at this dealer and by far the best salesman I have ever worked with. Dave worked out the best deal possible for this car, a 2017 Scat Pack Charger loaded, I won't say the price but I'll say he had to hear anybodies price in the US for this vehicle and I am no joking by any means! From Texas alone he beat their price for the same vehicle new by at least 10k. Anyway after we worked out price over the phone, Dave kept in touch and informed me of the process throughout the whole ordeal. I sent Dave my flight information and he had a guy waiting for me at the Airport. After I got there, they had my vehicle in the back in the garage which for whatever reason really pleased me, Dave was very nice and talked and showed me around the facility. After that I spoke with the finance guy, he did excellent with my finance company. I told them I had my own financing and to only send my information to my company which he did with no problem. I normally hate finance guys, but this guy was AMAZING! I do apologize that I can't remember his name, but he may be the only one there so go for it! He was great! Bottom line is I recommend this dealership to anyone, Dave and Finance guy I really appreciate it! You guys are hands down the best, I'll fly to you from Texas any day! Thank you!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Dealer Experience

    This dealer really took care of me. I drove 600 miles to pick up my new car and was completely satisfied with my experience.


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    This dealer really took care of me. I drove 600 miles to pick up my new car and was completely satisfied with my experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • 2011 Buick Regal (Used)

    John Clegg helped us find the ideal car for our 18 yr old son. Great deal and great car! John is the ideal blend of youthful enthusiasm and know...

    Dealer Response

    Steve, thank you so much for the nice review and congratulations on the new Regal! We really appreciate this feedback and I'll be certain to share...


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    John Clegg helped us find the ideal car for our 18 yr old son. Great deal and great car! John is the ideal blend of youthful enthusiasm and knowledgeable professionalism. Great person to work with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Steve, thank you so much for the nice review and congratulations on the new Regal! We really appreciate this feedback and I'll be certain to share your compliments to John and to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • OUTSTANDING!!!!!!

    Made my first trip to salem Chrysler!! Amazing is all I can say. Our Sales Rep, Greg Marple, was outstanding. He was very knowledgeable in the pro...

    Dealer Response

    Hi Jennifer! Thank you for recognizing your experience at Salem Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an ex...


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    Made my first trip to salem Chrysler!! Amazing is all I can say. Our Sales Rep, Greg Marple, was outstanding. He was very knowledgeable in the product, had fun and made us feel at home. He is not high pressure and doesn't make you feel like a commission, you're a family member. He will be my go to guy from now on! Love the relaxed dress code and every one we encountered made us feel welcome. I have purchased many vehicles over the year and also worked in a dealership for a short period. Salem Chrysler is the real deal!! Only complaint would be the music choices playing. Not a real fan of the Hippie drug music.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jennifer! Thank you for recognizing your experience at Salem Chrysler Jeep Dodge Ram. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Congratulations and enjoy your new car! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Greg or myself. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great Buying Experience

    I have been to this dealership once and drove off the lot with an awesome Jeep Grand Cherokee. The staff was welcoming and ready to do everything...

    Dealer Response

    Thank you so much for this amazing review, Jason! We are glad to hear that Thomas and the rest of our team were able to work out a very good deal ...


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    I have been to this dealership once and drove off the lot with an awesome Jeep Grand Cherokee. The staff was welcoming and ready to do everything it took to satisfy my expectations and make sure I left the dealership with the vehicle I wanted for the price I wanted. Thomas Woolley in finance was especially patient with all my number questions and willing to take the time to ensure that I achieved the best deal. I appreciate all the time and effort that the personnel of Salem Chrysler Jeep Dodge took to make a deal that worked for both parties.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this amazing review, Jason! We are glad to hear that Thomas and the rest of our team were able to work out a very good deal for you and offer a great experience! We are extremely happy that you left satisfied and we do appreciate your business. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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  • Great service. Professional staff.

    Fast and friendly service. Family atmosphere. I don't have to wait beyond the appointment time that was given to me.

    Dealer Response

    Eva, thank you for taking the time to leave us such a glowing review! It is good to hear that you enjoyed the family friendly atmosphere we striv...


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    Fast and friendly service. Family atmosphere. I don't have to wait beyond the appointment time that was given to me.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Eva, thank you for taking the time to leave us such a glowing review! It is good to hear that you enjoyed the family friendly atmosphere we strive to provide. Our goal is to make you and all of our guests feel comfortable when choosing us for service needs. Sincerely, Daniel Robison, Internet Coordinator, 330-980-1483, drobison@salemcjd.com


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