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Reviews

2.8
Average based on 5 reviews
  • Terrible service

    They will return your car poorly serviced and damaged.


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    They will return your car poorly serviced and damaged.

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
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  • Excellent Service

    Excellent service, have bought 8 cars over the years and always service exceptionally well


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    Excellent service, have bought 8 cars over the years and always service exceptionally well

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Lack of custumer help.

    Sale went OK till...Received the registration in the mail. Looked like DMV ran out of ink on the sticker and registration card. Complained to Smit...


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    Sale went OK till...Received the registration in the mail. Looked like DMV ran out of ink on the sticker and registration card. Complained to Smith Carnes for sending me this. Nobody could see it was unreadable? Went to DMV myself to get a new one but on the form was dealer sections to be filled out. Went back to dealer." No problem ! We will take care of it". Company kept all the forms and registration that was defective. Now the car is illegal. Almost two months have gone buy with numerous phone calls. Was told motor vehicle dept of the company was handling this..Guess what there isn't any such dept. Stories lies. Got the defective reg, back from salesman. Asked what is the confirmation number that was used for the online DMV transaction..?? Going to get back to me..Still nothing. Seems like they took the money and are pointing to the line for complaints. Things will happen soon. Trying to keep cool because the car is my daughters. Patience wearing very thin. I wouldn't recommend this company based on my experience. BTW she asked a cop would she get a ticket if she put it in the window? The cop said another would because you cant read any numbers or letters.

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
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