Smith-Cairns Ford, Inc.

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
135 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 20, 2019

    I was extremely pleased with my sales person George and his manager Tom. They were not high pressured and they worked with me in getting a fair price.... I would recommend this dealership to anyone looking for a Ford/Lincoln/ Subaru car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Esther. Thank you and we hope to see you ...again! Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

  • 5.0 out of 5
    November 12, 2019

    I go to this particular Ford because of Rene Rivera. I've purchased several vehicles from him because of his great customer service. He's great.

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    Shopped for a new car
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    Dealer Response

    Hi Pilal, thank you so much for your positive comments about Rene. We look forward to your next visit! Take care!

  • 5.0 out of 5
    November 11, 2019

    Dejan has made the process seamless! My husband and I are now customers for life.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Cynthia, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again in the future. B...est wishes, Smith Cairns Subaru

  • 5.0 out of 5
    October 12, 2019

    Great Customer service from my sales person. He was extremely patient with me while I decided the type of car I wanted to purchase that would fall under... my budget.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Niall, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so hap...py to hear that your experience reflected this. We hope to be of service to you again! Take care!

  • 5.0 out of 5
    October 11, 2019

    This is my second new car from this dealership and in both cases the experience has been great. My salesperson known within his colleagues as Dan is the... greatest salesperson to deal with; he makes the entire process effortless and fun to do it but the most important thing is that he gets you the best possible price available without pushing to complete the deal letting you decide without pressure. I recommend this dealership to anyone and specially recommend to ask for Dan before you start dealing with anyone else.

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    Shopped for a new car
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    Dealer Response

    Hello Jose, thank you for your kind words and congratulations on your new car! We're glad you had a great experience with Dan. Please don't hesitate t...o reach out to us if there's anything more we can do!

  • 5.0 out of 5
    October 10, 2019

    Frank Coppola is great. If you are in Yonkers, you would do well to meet him and transact with him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Andrew, we are pleased you enjoyed working with Frank! We hope to be of service to you again! Take care!

  • 5.0 out of 5
    September 21, 2019

    The gentleman who assisted me through the process of leasing my Ford Edge, Mr. Dejan Erdejan, was easily the most professional and accommodating automobile... dealer with whom I have ever done business. He was friendly, courteous, patient, and candid. Smith Cairns Ford is fortunate to have Mr. Erdejan as an associate.

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    Shopped for a new car
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    Dealer Response

    Thanks for the positive star rating! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Plea...se let us know if you have any additional questions about services you received and thank you again for choosing Smith Cairns Ford Lincoln!

  • 5.0 out of 5
    September 3, 2019

    As always, excellent experienced. Great Crew -- friendly, courteous, know their stuff. You are in and out with no time being wasted - and you receive... quality work!!!!

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    Came in for service or repair
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    Dealer Response

    Deborah, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any addition...al needs or questions, we will be more than happy to assist you! Safe travels!

  • 5.0 out of 5
    August 22, 2019

    Smith-Cairns Lincoln dealership was excellent, specially Mr. George Cherubino.

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  • 4.0 out of 5
    August 15, 2019

    Great customer service! Robert provided excellent service in keeping me informed about my car. Repair shop completed 2 recall repairs, airbag and replaced... fuel tank, in one day.

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    Came in for service or repair
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    Dealer Response

    Hi Elizabeth, we're glad we could take great care of you! Our staff is dedicated to providing all our guests with outstanding customer service and qua...lity work you can trust. Please don't hesitate to reach out to us if there's anything more we can do!

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