Prestige Jaguar Land Rover

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Reviews

Average Ratings

4.2
34 lifetime reviews.
  • Great Service - wonderful to deal with

    I have used this dealership for over 15 years. Their service department is one of the best. There service writers are real pros they have a great ...

    Dealer Response

    John, Thank you for the positive review as well as for your loyalty to our brand and dealership. It is very appreciated. We are happy you had a gr...


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    I have used this dealership for over 15 years. Their service department is one of the best. There service writers are real pros they have a great understanding of the cars they work with and are able to work with their technicians to so they fix the cars right the first time. I also recently leased a new car from them. I had specific options that I wanted on the car. Bill Gonyea wen out of his way to find the car I requested and have it brought in. The leasing process was easy and no hassle. Bill and his team are first class.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    John, Thank you for the positive review as well as for your loyalty to our brand and dealership. It is very appreciated. We are happy you had a great experience with us. Larry Sayette Business Development Manager Prestige Jaguar Land Rover 201-987-8942 lsayette@driveprestige.com


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  • excellent experience

    Professional staff, excellent experience, will return to this dealership.


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    Professional staff, excellent experience, will return to this dealership.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent maintenance & customer service.

    Dealership staff were serious and courteous and provided excellent World Class experience. 5 stars Dealership !


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    Dealership staff were serious and courteous and provided excellent World Class experience. 5 stars Dealership !

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • EXCELLENT SERVICE

    Service Dep has a great team that will go above and beyond to ensure the customer leaves happy.


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    Service Dep has a great team that will go above and beyond to ensure the customer leaves happy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Horrible and deceitful People.. Continue to lie to

    Horrible and deceitful People.. Continue to lie to me. I just purchased a Range Rover from this place and noticed there is a scratch on the win...


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    Horrible and deceitful People.. Continue to lie to me. I just purchased a Range Rover from this place and noticed there is a scratch on the windshield. Upon closer inspection, It is a crack. I called the service dept since I was informed the car is under warranty. I told the rep exactly what I need as to repair the crack and she told me that it is covered under the warranty and to bring in the car.. I dropped the car off and everything was fine, no one said anything other than we will contact you when the car is ready and repaired. However, the next day (while my car is still with them) I received a call from them telling me that it would cost me $2000.00 to fix the little crack on the windshield that was there when I bought it!!!!!!!! They will take advantage of you and will wait until they have possession of your car before they tell you of any charges. They lied about the warranty just to make money. I called Paul Miller and will have it repaired there since my insurance will pay for it.. Do not trust these people or their "warranties"... The only good thing was the sales guy when purchasing the car..

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?

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  • Great Service

    Ron Alina the salesperson is the man to go to when you buy a car there. He is a great salesperson and did everything to accommodate me to the very...


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    Ron Alina the salesperson is the man to go to when you buy a car there. He is a great salesperson and did everything to accommodate me to the very end until he handed me the keys. Highly recommended.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Car. Poor Customer Service.

    The buying process was fast and everything went through smoothly. Until the purchase was completed. I live in Florida and I intend to register the...

    Dealer Response

    Hello Ms. Garcia, We are so sorry for the unexpected delay in receiving the title from the bank. However, we are very happy to hear you received t...


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    The buying process was fast and everything went through smoothly. Until the purchase was completed. I live in Florida and I intend to register the car in my home state. After 3 weeks of the purchase, the title still is not in my hands and I have insisted and told Servet Acar many, many times to tell me the title. Mr. Acar has not been able to fulfill my expectations and has yet to provide an explanation of why it takes so long to send the title to me so I can register the car and, hence, pick it up from the dealership Besides that, everything else is alright.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Ms. Garcia, We are so sorry for the unexpected delay in receiving the title from the bank. However, we are very happy to hear you received the title after we sent it through FedEx! Thank you for choosing Prestige Jaguar Land Rover, and congratulations on your new purchase!


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  • Review

    I had a wonderful experience. The staff were very helpful and professional. My sales agent, Trevor was an exceptional young man and I'll recommend...

    Dealer Response

    Stephen, thank you for posting and thank you for purchasing from us. Enjoy your new car. Larry Sayette Business Development Manager Prestige Jagua...


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    I had a wonderful experience. The staff were very helpful and professional. My sales agent, Trevor was an exceptional young man and I'll recommend him to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Stephen, thank you for posting and thank you for purchasing from us. Enjoy your new car. Larry Sayette Business Development Manager Prestige Jaguar Land Rover 201-987-8942 lsayette@driveprestige.com


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  • Customer Review

    I had a great experience during my vehicle purchase. All the staff were very helpful and professional. My sales agent Trevor was a very nice an...

    Dealer Response

    Hi Stephen, Thank you so much for puurchasing with us. I am glad you had a great experience with Trevor. Enjoy your new car. Larry Sayette Busines...


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    I had a great experience during my vehicle purchase. All the staff were very helpful and professional. My sales agent Trevor was a very nice and excellent young man and I'll recommend him to my friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Stephen, Thank you so much for puurchasing with us. I am glad you had a great experience with Trevor. Enjoy your new car. Larry Sayette Business Development Manager Prestige Jaguar Land Rover 201-987-8942 lsayette@driveprestige.com


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  • Great service

    Great service for buying my first car! Clean facility! Everyone was very kind and helpful

    Dealer Response

    Nevena, I hope you enjoy your new car. Thank you for your purchase as well as posting your experience. Larry Sayette Business Development Manager ...


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    Great service for buying my first car! Clean facility! Everyone was very kind and helpful

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Nevena, I hope you enjoy your new car. Thank you for your purchase as well as posting your experience. Larry Sayette Business Development Manager Prestige Jaguar Land Rover 201-987-8942 lsayette@driveprestige.com


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