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Reviews

Average Ratings

5.0
17 lifetime reviews.
  • If everyone knew this dealer....

    Can we give 6 stars?? If everyone knew this dealer, the big dealers would be in trouble! My daughter recently totaled her car so we went looking f...

    Dealer Response

    Thank you very much for the review. We will pass the review on to both sales and service to ensure there is no change in our approach. We hope tha...


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    Can we give 6 stars?? If everyone knew this dealer, the big dealers would be in trouble! My daughter recently totaled her car so we went looking for a new car for her. We were met at the door by Aaron. He brought us to his desk and asked if needed a water or something to drink. He immediately went to the cooler to get us a drink and came back ready to go to work. He showed us the Cruze, Malibu and several used cars. He went over safety features, how everything worked. When I asked if we could drive one, he went and got it ready and even made sure we had gas... Another dealer in Salem had to come get us because we ran out! When we came back, my daughter was in love with the car and was ready to deal. I don't even remember Aaron asking if we wanted to buy it, he simply asked how it drove. There was a noise in the rear end, he immediately got a service technician (Jim I think) and was able to find out the issue and told us it would be fixed. When I asked if we could talk a minute, he led us to his desk and told us to talk about anything we needed to and he would be right back. He was able to get my daughter financed on her own, helped her with GAP insurance and when we picked up her new car, we each had new Stratton T-shirts, a hat and a preferred customer card for service work. We didn't get to meet the service department because we picked her car up on Saturday, but we did have a great experience with the tech that spoke with us. All my family will go see Aaron from now on. After each visit, Aaron emails us and says thank you. We laugh at his Bald Guy facebook page. If you have EVER gone to a big dealer... YOU NEED TO SEE STRATTON! You will not be disappointed at all.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for the review. We will pass the review on to both sales and service to ensure there is no change in our approach. We hope that you are enjoying you vehicle and come back to see us for your service needs as well.


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  • Great Dealership!

    Awesome dealership! Great people! Fantastic business in all departments. This company really knows how to treat their customers and knows cars. I ...


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    Awesome dealership! Great people! Fantastic business in all departments. This company really knows how to treat their customers and knows cars. I bought a car from Laverys and have been getting it serviced at Strattons ever since. They do not rip you off like laverys and do things the right way. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best place to buy a new car!EVER.

    I have been buying new cars,And used cars sinse 1975.A stratton is the best I have ever found.I have moved all over this state and I always end up...

    Dealer Response

    Thank you so much. We look at everyone as family. We hope to continue that relationship for years to come.


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    I have been buying new cars,And used cars sinse 1975.A stratton is the best I have ever found.I have moved all over this state and I always end up back at statton.They are like family.They really care and want to find what is really right for you.Not the best deal for them.That really matters went the cost of a new car is so much these days.I have had four daughters and they have moved all over this great land of owes and they still come back to buy a new car from statton.I bought my first car from donny grand father and many from his dad,and now him.You just dont find that relationship just anywhere.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much. We look at everyone as family. We hope to continue that relationship for years to come.


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  • integrity

    Honesty and integrity ,and they employ excellent people in every position

    Dealer Response

    Thank you for your kind words Paul.


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    Honesty and integrity ,and they employ excellent people in every position

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words Paul.


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  • Old fashion Customer Service and Sales.

    We always come back to Strattons. There is no other dealership like Strattons on Salesmanship and Service. They make it right no matter what. Wond...

    Dealer Response

    Thank you Kelly. Friendship is where it is at!


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    We always come back to Strattons. There is no other dealership like Strattons on Salesmanship and Service. They make it right no matter what. Wonderful guys and gals whom we call friends.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Kelly. Friendship is where it is at!


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  • It is our dealership of choice, sales & service.

    We have always had a wonderful experience when purchasing a vehicle from Aaron at Stratton Chevrolet and have had the pleasure of referring him to...

    Dealer Response

    Thanks so much Ina! We hope to continue servicing all of your vehicle needs. We are here and look forward to seeing you all real soon!


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    We have always had a wonderful experience when purchasing a vehicle from Aaron at Stratton Chevrolet and have had the pleasure of referring him to our family and friends for their purchasing needs. Aaron is always on top of things and makes the process of buying or leasing a vehicle very painless and everything runs smoothly. We had had some issues with timeliness on vehicle service, but those issues were quickly addressed by Aaron, Kirk and the rest of the staff at Stratton...making sure that our needs were met and that any issues were resolved. It did not, however, stop us from taking our daughter to them for another vehicle. The staff at Stratton always take care of us, so we were not worried about them taking care of our daughter's needs as well.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks so much Ina! We hope to continue servicing all of your vehicle needs. We are here and look forward to seeing you all real soon!


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  • Frist time buyer at Stratton's

    My daughter was looking for a nice used truck. She had been in an accident that had totaled her truck & was lucky to walk away from it. Aaron did ...

    Dealer Response

    Thanks Bill. We love to hear how our approach works and look forward to a long relationship. Welcome to the family!


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    My daughter was looking for a nice used truck. She had been in an accident that had totaled her truck & was lucky to walk away from it. Aaron did a great job of working out a deal for her & was not using any high pitched pressure sales. We will definitely consider Stratton Chevrolet before purchasing a new or used vehicle again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks Bill. We love to hear how our approach works and look forward to a long relationship. Welcome to the family!


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  • Nice place to buy a car or truck overall!!

    When I went to buy my new Chevy Silverado, it was easy and fast. I've been to dealerships that take forever a good 8hrs after my wife's car. But t...

    Dealer Response

    Thanks so much Brandon. We hope to see you for all of your automobile needs.


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    When I went to buy my new Chevy Silverado, it was easy and fast. I've been to dealerships that take forever a good 8hrs after my wife's car. But this dealership got right to the point plus got my interest rate really low. I would consider doing business with this dealership again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much Brandon. We hope to see you for all of your automobile needs.


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  • Old fashioned customer service

    We purchased our first new vehicle back in 1990 from them. Had always purchased from them. Until one day saw a car we loved from another dealer. W...

    Dealer Response

    Thank you for your kind words. We hope to always earn your business.


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    We purchased our first new vehicle back in 1990 from them. Had always purchased from them. Until one day saw a car we loved from another dealer. Was the worst experience of our lives. Never again! We only shop at Stratten's. Always has our backs when it comes to repairs. Thanks! We are now on our way to buy another vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your kind words. We hope to always earn your business.


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  • My first time buying a car. Best experience always

    I've been to a lot of the dealerships over the years with my parents and finally it came time to buy my first car in 2013. The Salesman I had was ...

    Dealer Response

    Thanks Luke! We appreciate your kind words. We look forward to a long relationship with you and your family.


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    I've been to a lot of the dealerships over the years with my parents and finally it came time to buy my first car in 2013. The Salesman I had was named Aaron Walsh also known as The Bald Guy. We kept in contact the 3 months before I bought my 2013 Chevrolet Sonic Sedan LTZ 1.4T. He was very kind and patient through the whole thing and went above and beyond what I've seen any salesperson do. From not forcing me into any vehicle and saying if we can't get you into the sonic I will tell you what you need to do to get into one and working with the bank to drop my interest rate from 6.4% to 2.9% (which is really great for a first time major loan) Always there to answer my questions or any concerns I have, and the Service Department is outstanding. Always prompt and amazing work. very friendly and they treat you like family. Like you were always one of them. I made the best choice I could ever make buying my car here and getting it services here. Thank you for everything Stratton Chevrolet!!

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Luke! We appreciate your kind words. We look forward to a long relationship with you and your family.


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