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Reviews

Average Ratings

4.8
556 lifetime reviews. Includes reviews of Hawthorne Chevrolet from DealerRater.com
  • Always pleased with service

    Fast Friendly Service. Conveniently scheduled my service while I was away on vacation, happily returned and car was all ready for me to pick up.

    Dealer Response

    Greg, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting...


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    Fast Friendly Service. Conveniently scheduled my service while I was away on vacation, happily returned and car was all ready for me to pick up.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Greg, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Please let us know how we may be able to help next! Sincerely, Jeff Mays | GM | jmays@hawthornechevrolet.com


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  • Excellent
    May 23, 2017

    Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whol...


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    Excellent. And email was sent to me reminding me that maybe if I need to be serviced I clicked service received an email confirmation. The whole process was very easy

    Does recommend this dealer
    Came in for service or repair

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  • Knowledgeable and experienced staff
    May 18, 2017

    Frank was extremely professional and friendly as soon as I walked into the show room he understood what I was looking for and didn't waist my time


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    Frank was extremely professional and friendly as soon as I walked into the show room he understood what I was looking for and didn't waist my time

    Does recommend this dealer

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  • "JR is Phenomenal"
    May 17, 2017

    I was recommended by a family friend to speak with JR about a car inquiry. JR walked us through the process of leasing as well as the financing op...


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    I was recommended by a family friend to speak with JR about a car inquiry. JR walked us through the process of leasing as well as the financing options. He was an amazing salesperson who worked with my budget as well as ensuring I received a great vehicle. I will definitely recommend him to anyone and I look forward to working with him in the future!

    Does recommend this dealer

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  • Courteous and Professional
    May 11, 2017

    Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough an...


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    Excellent service with professional people in every department. Would highly recommend this dealership. Steve Kochan was exceptionally thorough and accommodating. A pleasure dealing with everyone.

    Does recommend this dealer
    Came in for service or repair

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  • Terrible experience

    Extremely unhappy with entire process. Sales rep was terrible. Very unfriendly, disorganized, mean. I was never offered test drive, the financing ...

    Dealer Response

    Hi Rajko-Please accept my sincerest apologies over this. We do appreciate your business and we would like to make this up to you. Thank you for br...


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    Extremely unhappy with entire process. Sales rep was terrible. Very unfriendly, disorganized, mean. I was never offered test drive, the financing process was a mess, my car came with 4 dents and broken bench. I will never shop here again

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Rajko-Please accept my sincerest apologies over this. We do appreciate your business and we would like to make this up to you. Thank you for bringing this to our attention! Your experience with us here at Hawthorne Chevrolet is very important to us, and this is far outside of our usual standards. Please call me at your earliest convenience, so that I can take care of you personally. Thank you in advance. -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.


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  • Great Experience
    May 4, 2017

    Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more imp...

    Hawthorne Chevrolet

    Thank you for taking the time to leave your kind words and feedback! We are thrilled to hear of your positive experience with us and appreciate yo...


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    Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importantly, they know how to address their customer's needs both when purchasing a vehicle and having it serviced. So far I've purchased three cars at Hawthorne. Certainly check out other dealers. You'll find that many are rather pushy and don't genuinely care about their potential customers, unless there's a sale involved. Not only does Hawthorne have a larger selection, they know how to accommodate all of their customer's desires. P.S. The cappuccino is also pretty darn good too !

    Does recommend this dealer
    Hawthorne Chevrolet

    Thank you for taking the time to leave your kind words and feedback! We are thrilled to hear of your positive experience with us and appreciate your business! Thanks again!


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  • Great Experience

    Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more imp...

    Dealer Response

    Congratulations on your purchase! We appreciate your business and want to Thank you for your kind words and feedback! -Ryan Mays Internet Manager ...


    Show Full Review

    Hawthorne Chevy sales and service staff are the best I've found anywhere and are true professionals. They know their cars and trucks, but more importantly, they know how to address their customer's needs both when purchasing a vehicle and having it serviced. So far I've purchased three cars at Hawthorne. Certainly check out other dealers. You'll find that many are rather pushy and don't genuinely care about their potential customers, unless there's a sale involved. Not only does Hawthorne have a larger selection, they know how to accommodate all of their customer's desires. P.S. The cappuccino is also pretty darn good too !

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your purchase! We appreciate your business and want to Thank you for your kind words and feedback! -Ryan Mays Internet Manager (201) 579-6500 rmays@cadillacofmahwah.com.


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  • Happy Customer
    May 3, 2017

    I would definitely recommend Hawthorne Chevrolet to anyone interested in purchasing a used vehicle! John was extremely courteous and very helpful....

    Hawthorne Chevrolet

    Thank you for your kind words and feedback! We look forward to seeing you again at your next visit!


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    I would definitely recommend Hawthorne Chevrolet to anyone interested in purchasing a used vehicle! John was extremely courteous and very helpful. He was truthful and helped answer a lot of questions that I had as a 1st time buyer!

    Does recommend this dealer
    Hawthorne Chevrolet

    Thank you for your kind words and feedback! We look forward to seeing you again at your next visit!


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  • Great
    May 3, 2017

    JR will work with you to get you exactly what you want. This is our third new purchase From JR. Very happy with the whole experience


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    JR will work with you to get you exactly what you want. This is our third new purchase From JR. Very happy with the whole experience

    Does recommend this dealer

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