Fairfield Chevrolet Cadillac

4.1 out of 5 4.1
Rectangle 48
Sales 9:00 AM - 3:00 PM
Service 7:30 AM - 12:00 PM

Fairfield Chevrolet Cadillac Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 5:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

7:30 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since May 2016

General Manager Denny Spotts and the sales department has one purpose: to exceed your expectations from test drive to de

...

livery. Our professional sales team is committed to a no-pressure, high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you.

"Fairfield for Fair deals. You're Gonna Love Us."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
59 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 14, 2020

    This dealership has done a GREAT job in dealing with issues I had with a 2003 car that had been run through the shop and I was lead to believed to be a... certified used car with no issues. My original review was negative due to a communication problem with dealership. I now understand sold as is but this dealership has made a good faith attempt to correct the issues. I originally posted buyer beware due to the communication issues so I suggest to be patient with the process. We are still in the process of making the repairs due to having to order parts but was told there would be no charge. I have an issue with one of the repairs and will address in the future and believe the dealership wants a good relationship. I am WELL pleased with the dealership's response and will recommend buying a car there after this experience!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    March 12, 2020

    I was there at your clearance last week and got a car in the rain. I was told was put through the shop so good to go used car. I feel I got a buyer beware... situation since I had to put one interior door back in place and the other door the window does not go up or down. I also found a strip loose on the roof joint that the sales rep said should be glued down. Within 24 hours a check engine light came on. The dealer that sold it said bring it in. Service said did you buy a warranty. I was not offered a warranty. As soon as you got my money you were not willing to back the service I thought I was getting a certified car. I have been given the run around and at this point I would not buy another car for this dealership but I do not feel the dealership cares.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Roger, We wish you could have reached out to us before putting a bad review out there. You were in this morning, and we not only addressed all the is...sues but we did it with no charge to you, on a 20 year old vehicle that was not only sold "as-is condition with NO warranty" and because of its age we do not have any companies that offer a warranty to sell. The service team was not aware of the age or that you purchased it "AS-IS" so they were only trying to help and make sure we had all the right info by asking the question. Please update your review as this was put out there yesterday, and I would hope that after being here this morning, you see us in a different light, and that you are very happy with us now. Good luck, best wishes, and happy motoring.

  • October 30, 2016

    My Advisor couldn't have been better. Thanks Brian Fisher for your expertise in this deal.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 7, 2019

    Would not recommend this dealer to anyone. Once they get paid they don’t care about you.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Trent, it looks like we have some sort of misunderstanding or issue that needs resolved. We do not want anyone who purchases a vehicle form us to fee...l as you currently do. Please reach out to us and let us know what the concern is so we can help resolve it. If its a sales issue Shane Harriman is our Sales Manager and for service Ken Duke is our Service Manager, either can be reach at 570-524-2296 we hope to hear from you.

  • 5.0 out of 5
    November 19, 2019

    We drove over 2 hours to buy a Premier Suburban, and although we were uncertain on making the trip we did get all our questions answered up front and when... we arrived it was the easy car purchase we have ever had. Ken was excellent and if you decide to visit them ask for Ken in sales he is great!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2019

    Thanks for the guidance and patience with my daughter and I, and she is loving her new car! Travis was awesome to deal with and we will be back!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 18, 2019

    We purchased a certified pre-owned malibu from Fairfield and from the very beginning shopping online to the very end driving home in it, we had a great... experience. Thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2019

    Awesome deal, great selection, the entire team was awesome, and Jen the business manager was the best. Live dealing with Fairfield! Thanks again for... the help.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 24, 2019

    3rd New Cadillac from this team @ Fairfield. They really seem to have your best interest at heart along with knowing all the Vehicles inside and out,... I was simply amazed with everything they went over with me. Thanks for the help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 1, 2019

    We used Fairfield for service on our gm vehicles, and today we just ordered a 2020 Corvette, and we even reached out to 3 other local dealers 2 couldn't... get us what we wanted and the 3rd supposedly has a low price guarantee but wants to charge you $5000 over sticker for a corvette yikes! we are Fairfield for life now, and the GM even came out and helped us finalize a few decisions on the order that will help ensure we get it sooner for next spring driving! these guys are the best!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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