Shottenkirk Automotive

1.7 out of 5 (1.7) 13 reviews

Dealer on Cars.com since January 2007

Currently in stock!

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Today's Hours

Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 8:00 PM
Sat 8:30 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 5:30 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 5:30 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat 7:30 AM - 12:00 PM
Sun Closed

Reviews

1.7 out of 5 1.7
13 lifetime reviews.
  • Excellent customer service
    August 6, 2014

    Purchased a 04 avalanche 2500 from Alex and he was on the ball. I spotted the truck on cars.com and emailed the dealership on a Sunday night. By Monda...y 10am he had contacted me via email and he said it was still available and would get me some pictures ASAP. Three days later I purchased the truck from Alex and had it shipped to Michigan. The truck was as advertised and was also better then the pictures that he had sent me. Thanks to Alex and the whole team for a great purchase. Will definitely purchase another vehicle from them in the future.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for purchasing from us here at Shottenkirk in Mt.Pleasant, Iowa. if there is ever anything we can do to help you out, please, do not hesitate t...o call. Mike Anderson-GM


  • 3.0 out of 5
    Cadillac XT5
    March 11, 2018

    Got prompt reply. Total price on line included brand loyalty discount which was in fine print at bottom of ad. That should have been more prominent in... the ad. Did not have current brand of vehicle and therefore did not purchase this vehicle. Advertising needs to be easier for average buyer to understand.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Disappointing Customer Service
    May 2, 2017

    I normally don't write reviews, but I was really disappointed in their customer service. I inquired about a vehicle that I was very interested in and... they kept blowing me off for a week until the car I was interested sold. Would not recommend this dealership based on the level of customer service.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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Service Shop

Service Reviews

lifetime reviews of the Service Department.

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Service Pricing

    Oil, Filter Change

    $24.95 and up*

    Tire Rotation

    $10

    Multi-Point Inspection

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 657 Offers on 42 Models

About Our Dealership

Dealer on Cars.com since January 2007

Shottenkirk Mount Pleasant in Mount Pleasant, IA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options.

"Treat the needs of each individual customer with paramount concern. We know that you have high expectations"
Shottenkirk Automotive
2301 E Washington St Mt Pleasant, IA 52641
New (888) 480-8151
Used (888) 480-7340
Service (888) 480-8660
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