Ray Price Stroud Ford Lincoln

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
25 lifetime reviews.

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  • 1.0 out of 5
    December 17, 2020

    For all the ladies who just try to do it on your own, hope your all wiser than i was....Just wanted a all wheel drive. How stupid i feel that i let them... sell me a front wheel drive when they lead me to believe it was what i needed... i just wanted a plain all wheel drive new escape. Wow good salesman , didnt want leather and all the fancy bells and whistles but thats what i got talked into, traded in my awesome front wheel drive car to feel safer in a all wheel drive, it didnt happen

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Sue - we appreciate your feedback but see you left a 1 star review. We apologize for any negative experience you received while working with the de...alership for your new car. Your concerns have been shared with our sales managers and General Manager for further review. Our customers are important to us and we will be in touch with you asap. Thank you, Ray Price Stroud Ford Lincoln.

  • 5.0 out of 5
    July 17, 2020

    Victor brings a whole new/older way of shopping, for a used vehicle, that makes the experience a total pleasure. Not only did we discuss buying a vehicle,... but reminiscing about past automotive history, really made this experience special. I never thought that buying a vehicle, could be so enjoyable, but Victor made it possible. He took his time, to explain every option the vehicle has, and he also made the buying process, as stress free as possible. His dedication to customer satisfaction, is well above what I even expected, so please request his service when looking to purchase a vehicle. You won't be disappointed at all. Thank you Victor, I truly appreciate your kindness.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • June 9, 2020

    Go see Mike Brotzman at Ray price he was very helpful through the whole process. Very accommodating and welcoming no pressure and made deal go smoothly... no hassle. Got my second car from Ray price yesterday and will go back again my next purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Ray Price for your vehicle purchase again Ashley! We appreciate your loyalty to Ray Price. Mike Brotzman was very happy to assi...st you with you purchase, if you have any other questions please give us a call. Enjoy your new car! Ray Price Stroud Ford 570-309-6023

  • 5.0 out of 5
    May 9, 2020

    All aspects of purchasing my new Lincoln Nautilus were very positive. Very professional customer service department and salesman Mike Brotzman was wonderful... and made the entire experience smooth and positive. Beautiful facilities!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Alicia - Thank you for taking the time to leave a positive review about your visit with us here at Ray Price Stroud Ford Lincoln. We appreciate you...r business and hope you enjoy your new Lincoln. Mike was happy to assist you in finding the perfect vehicle. Please give us a call if you have any other questions. Ray Price Stroud Ford Lincoln 570-309-6023

  • 1.0 out of 5
    May 30, 2019

    I just want to say the service department is a joke. It took 3 hours for an inspection with only 2 other cars in the garage. They demanded I had to take... the Tint off my front window because it was an 1" Barlow the line, even though I expained it was a doctor recommendation and I'm short too. I agreed finally and they left with my car to the Honda garage, their techs couldn't take it off..REALLY??! then the front window moulding blew off on my way home. They said not their problem, pay to get it fixed . the car is only 2 years old. A different day on warranty work it took 2 months for the part and didn't fix the issue anyway. They said there wasn't any other issue maybe I needed to learn how to drive a clutch... What? I have been driving standards for 30 years ! I took the car to another dealer. The transmission mount was in pieces(a factory defect they said) and from driving it 2 years like that cracked (?) the motor mount ...and Ray Price couldn't see ANY of that !!!?? Beware !

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    5 people out of 6 found this review helpful. Did you?
  • 1.0 out of 5
    January 8, 2019

    Thought this dealer was good but sold me a lemon for 26,500 and after a month and a half of back and forth problems I asked to get swapped out and they... only wanted to give me trade in value which Was 3k less than what I paid for after constant arguing I decided to take the trade in value and swap and leave beware the managers are dush bags. The only good part of the dealer are jay the salesperson and the girls who pick up the phone in the service department they tried to help me well and beyond there expectations

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2017

    Andy and Victoria provided everything to make my new car purchase a GREAT experiance! from first contact to driving off the lot it was outstanding!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2016

    People are down to earth , never was pressured, no surprises

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2016

    Very friendly and helpful Thank you Joe and Darlene. Would sit down at your desk anytime. Just so u know my weight class is wrong for 7200 gvw. truck.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 24, 2016

    I emailed the dealer with simple question about a vehicle, but all I got was sales pitches and info I didn't want or request. They never did answer the... simple question, but the persisted in sending me more sales pitch emails despite me repeatedly asking them not to contact me anymore. Maybe I got one bad sales rep at an otherwise great dealer, but I will never buy anything from them if this is the way they treat customers.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Good Morning Mfitz, We apologize for any bad service you received from Ray Price Stroud Ford, our goal is have a satisfied customer and provide excell...ent customer service. We would like to address the issue to make sure this is corrected going forward, if you can please give us a call at 570-420-1100, Danielle Singer, General Manager. Thank you and we hope to get this issue resolved.

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