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Reviews

Average Ratings

4.9
341 lifetime reviews.
  • Service

    The personal concern they share with their customers.It is their ability to recognize how important the automobile is in the life style of the cus...

    Dealer Response

    Joan, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate ...


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    The personal concern they share with their customers.It is their ability to recognize how important the automobile is in the life style of the customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Joan, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Mel Grata Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Michael Grata 724.347.7702 x 203


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  • Friendly staff, great service, quality work!

    I've been dealing with Mel Grata for 12 years and I have always had positive experiences. They do quality work and the staff is very friendly - f...

    Dealer Response

    Hi Joyce and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Regards, Michael Grata 724.347.77...


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    I've been dealing with Mel Grata for 12 years and I have always had positive experiences. They do quality work and the staff is very friendly - from sales to service to body shop they're tops! Keep up the good work Mel Grata!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Joyce and thank you! We can't tell you how much we appreciate your customer loyalty! We thank you so much! Regards, Michael Grata 724.347.7702 x 203


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  • Great service, wonderful staff.

    Becky was helpful and accommodating. Darrin who helped with my purchase a year ago, took the time to come and ask me what I felt about the vehicle...

    Dealer Response

    Hi Christopher and thanks for your kind words! We appreciate Becky as well as Darrin and we are thrilled that they have taken care of you and acco...


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    Becky was helpful and accommodating. Darrin who helped with my purchase a year ago, took the time to come and ask me what I felt about the vehicle after a year of ownership.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Christopher and thanks for your kind words! We appreciate Becky as well as Darrin and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Regards, Michael Grata 724.347.7702 x 203


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  • Great Service

    Everyone is friendly and helpful. Mark Dzapo arranged for a driver to take me to my dead car and jumped it. A new battery was installed and the ...

    Dealer Response

    Thank you for leaving us this great review, Darlene. We are very happy to hear that we could be so friendly and helpful during your recent visit w...


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    Everyone is friendly and helpful. Mark Dzapo arranged for a driver to take me to my dead car and jumped it. A new battery was installed and the car was washed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, Darlene. We are very happy to hear that we could be so friendly and helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Regards, Michael Grata 724.347.7702 x 203


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  • Great service

    People were pleasant service was fast. They went over anything they did to my car. Everyone was courteous . enjoyed coffee and tv while I waited.

    Dealer Response

    Dennis, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the tim...


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    People were pleasant service was fast. They went over anything they did to my car. Everyone was courteous . enjoyed coffee and tv while I waited.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dennis, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Mel Grata Chevrolet for your vehicle needs. Regards, Michael Grata 724.347.7702 x 203


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  • Service review

    The service department was very diligent in getting my car back to me as soon as possible . They had my vehicle done on time when they said they...

    Dealer Response

    Nicole, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Mel Grata Chevrolet. I...


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    The service department was very diligent in getting my car back to me as soon as possible . They had my vehicle done on time when they said they would. They provided a car for me to drive while it was repaired as well .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Nicole, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Mel Grata Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Regards, Michael Grata 724.347.7702 x 203


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  • Efficient and friendly

    No nonsense, helpful staff that provided on the spot answers. Very nice waiting room adjacent to service center. Convient and accommodating.

    Dealer Response

    Hi Beth! Thanks for your kind words! We appreciate of our staff and I am thrilled that they have taken care of you and accommodated your needs. We...


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    No nonsense, helpful staff that provided on the spot answers. Very nice waiting room adjacent to service center. Convient and accommodating.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Beth! Thanks for your kind words! We appreciate of our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. If you have any future auto needs, please feel free to reach out to Mel Grata Toyota anytime. Sincerely, Michael Grata 724.347.7702 x 203


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  • Great service and done right the first time!

    They always do a good job and never try to charge me for things I do not need which many other local dealer have done.

    Dealer Response

    Rocco, thanks for the positive feedback! I am very happy to hear about your excellent experience at Mel Grata Toyota. We are driven to offer great...


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    They always do a good job and never try to charge me for things I do not need which many other local dealer have done.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rocco, thanks for the positive feedback! I am very happy to hear about your excellent experience at Mel Grata Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Michael Grata 724.347.7702 x 203


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  • Great customer service. Friendly people

    No waiting. I was taken care of quickly. Very friendly people. I'm so happy that I purchased my RAV4 here.

    Dealer Response

    Gwendolyn, thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are p...


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    No waiting. I was taken care of quickly. Very friendly people. I'm so happy that I purchased my RAV4 here.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gwendolyn, thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Michael Grata 724.347.7702 x 203


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  • Prompt reliable service.

    Prompt and reliable service. Have always addressed my service need or repair in a timely manner. Service representative clearly explains what i...

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Glenn. We are delighted to hear you were treated with pr...


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    Prompt and reliable service. Have always addressed my service need or repair in a timely manner. Service representative clearly explains what is or isn't needed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Glenn. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Michael Grata 724.347.7702 x 203


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