Reviews

Average Ratings

4.8
32 lifetime reviews.
  • Excellent Customer Service!

    The staff and management at this dealership are very helpful and friendly. We recently upgraded to a new vehicle for our large family and the sale...


    Show Full Review

    The staff and management at this dealership are very helpful and friendly. We recently upgraded to a new vehicle for our large family and the salesmen were so kind and patient with me. I asked a ton of questions, and they were very helpful and got me the exact vehicle I wanted! They made the car buying process smooth and easy! I would definitely recommend this dealership!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Third times the charm with Nissan!

    This is my third time leading with Nissan, and my third Sentra. I was looking for a lower payment and Jamal went above and beyond to help me. He ...


    Show Full Review

    This is my third time leading with Nissan, and my third Sentra. I was looking for a lower payment and Jamal went above and beyond to help me. He was pleasant, patient and even took the time to talk football with my dad. After some back and forth with management I got the payment I was looking for. Looking forward to staying with Nissan for another lease term.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service! Jamal was great!

    We appreciate the knowledge and great service from Jamal!

    Dealer Response

    Karen, thank you for taking the time to fill out this online survey. Jamal will love the feedback!!


    Show Full Review

    We appreciate the knowledge and great service from Jamal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Karen, thank you for taking the time to fill out this online survey. Jamal will love the feedback!!


    Hide Full Review
  • Need transportation

    Ever been stuck without transportation? Thats what happened to me today .Thinking i was wasting my time due to a poor credit rating and limited in...

    Dealer Response

    Brian, thank you for taking the time to fill out an online survey. We are very happy that our staff was able to assist you with your transportati...


    Show Full Review

    Ever been stuck without transportation? Thats what happened to me today .Thinking i was wasting my time due to a poor credit rating and limited income i decided to check out Nissan of Boardmans new second chance program. The staff. sales and financing departments jumped through hoops to provide me with a reliable and safe vehicle at a price i could not only afford but gave me an excellent warranty program without over the top costs.Before u shop elsewhere give this team a try. I think u will be pleased and surprized at the efforts they put forth to provide you with world class transportation at an affordable cost.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, thank you for taking the time to fill out an online survey. We are very happy that our staff was able to assist you with your transportation needs.


    Hide Full Review
  • Great experience

    Had a great experience at the dealership, although I was there for about 4 hours, we got the deal worked out, the time wasn't all their fault tho,...

    Dealer Response

    Ghost_1 thanks for taking the time to fill out an online survey. We are very happy our staff was able to assist you and your family!


    Show Full Review

    Had a great experience at the dealership, although I was there for about 4 hours, we got the deal worked out, the time wasn't all their fault tho, a little wheelin and dealin on both parts but we both settled on a fantastic price for a beautiful car

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ghost_1 thanks for taking the time to fill out an online survey. We are very happy our staff was able to assist you and your family!


    Hide Full Review
  • Excellent customer service

    I contacted Boardman about purchasing a car and received emails from the sales manager, the sales contact, and the financing manager. There was no...

    Dealer Response

    Brianv, thanks for taking the time to fill out this online survey. We only wish we were closer to you so we could have put the deal together. Ho...


    Show Full Review

    I contacted Boardman about purchasing a car and received emails from the sales manager, the sales contact, and the financing manager. There was no pressure and they were nothing but professional. I negotiated through email and they were very receptive to my price requirements. Honestly, their honesty and genuine care for the customer was the only reason I even considered driving over 6hrs. away to purchase a car from them. Ultimately I found a car closer to my home, but if that would have fell through I would have gladly driven the 6 hours to do business with Boardman. I am always leery of car dealers and think most are just out to get my money, but that was definitely not the case here.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brianv, thanks for taking the time to fill out this online survey. We only wish we were closer to you so we could have put the deal together. However, we congratulate you on your purchase.


    Hide Full Review
  • Unwilling to budge on price

    I've had 2 experiences where this dealership is unwilling to wiggle on asking price of a vehicle. This most recent time I went in with my husband ...

    Dealer Response

    As with any client that visits or contacts Boardman Nissan, they are treated in a professional manner. We are not a Bank. We assist clients in o...


    Show Full Review

    I've had 2 experiences where this dealership is unwilling to wiggle on asking price of a vehicle. This most recent time I went in with my husband and 5 month old daughter and was very upfront and honest about what I wanted and what I could afford and let them know that if we couldn't accomplish it that was fine but I did not want to play any games. Of course they kept "forgetting " what I said was my mac payment and saying it was $5-10 more than what it actually was. I corrected it each time and emphasized that I literally could not and would not increase at all from my max. They come back almost $50 over with a lowball trade offer and no decrease in the price of the vehicle I was trying to buy. I would say if you plan on going here, just be prepared that your negotiations will be very one-sided and frustrating. Done trying with this dealership.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    As with any client that visits or contacts Boardman Nissan, they are treated in a professional manner. We are not a Bank. We assist clients in obtaining financing, if they desire through the many banks we use. When a trade or retail vehicle has a bad carfax, because of an accident it is worth less. We have a finance calculator online(boardmannissan.com) for anyone to calculate his or her payment. In addition, many clients get pre approved through their bank or credit union prior to visiting our dealership. It is always good to do your research prior to making a major purchase. You will not be wasting your time in attempting to purchase something that is not achievable. In conclusion, we negotiate with everyone in a transparent way. We will answer any and all questions about all transactions. Making false accusations and complaints with out doing your own research is not a good way to rate any business. Any client may contact our General Manager Chris McConville who is more that happy to discuss with you or anyone any contact with our store at 330 726 5555.


    Hide Full Review
  • Super Customer Service

    Fact! Boardman Nissan wants your business. They will do everything to make it work. I was double teamed (in a good way) to make sure I understood ...

    Dealer Response

    Nana, thank you for taking the time to fill out this online survey. Demetrius will love the feedback. We are very happy that you felt very posit...


    Show Full Review

    Fact! Boardman Nissan wants your business. They will do everything to make it work. I was double teamed (in a good way) to make sure I understood the process. They explained every step they took. Bad credit or great credit they treat you the same. I ended up getting the car I want. Demetrius did a great job and made sure I was comfortable. I was asked "Do you need water, coffer, soda" almost every 10mins. I walked out from Nissan Boardman a happy person. If you need a car go see Demetrius

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Nana, thank you for taking the time to fill out this online survey. Demetrius will love the feedback. We are very happy that you felt very positive about your experience with us and the purchase.


    Hide Full Review
  • Excellent Service

    I recently stopped in Boardman Nissan and worked with an excellent salesman, Cody Stephens. My experience overall was very enjoyable. If someone i...

    Dealer Response

    Thank you for taking the time to fill out this online survey. We work hard to train our staff to make everyone experience at our dealership the best.


    Show Full Review

    I recently stopped in Boardman Nissan and worked with an excellent salesman, Cody Stephens. My experience overall was very enjoyable. If someone is car shopping I highly recommend Nissan. They have a great selection of vehicles and their salesmen are a huge help and very knowledgable and experienced. In my experience car shopping can be very stressful, but I left the dealership feeling very satisfied and relieved! Keep it up Boardman Nissan!! Ask for Cody!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to fill out this online survey. We work hard to train our staff to make everyone experience at our dealership the best.


    Hide Full Review
  • Excellent Service

    I recently stopped in Boardman Nissan and worked with an excellent salesman, Cody Stephens. My experience overall was very enjoyable. If someone i...

    Dealer Response

    Thank you for taking the time to fill out this online survey. We work hard to train our staff to make everyone experience at our dealership the b...


    Show Full Review

    I recently stopped in Boardman Nissan and worked with an excellent salesman, Cody Stephens. My experience overall was very enjoyable. If someone is car shopping I highly recommend Nissan. They have a great selection of vehicles and their salesmen are a huge help and very knowledgable and experienced. In my experience car shopping can be very stressful, but I left the dealership feeling very satisfied and relieved! Keep it up Boardman Nissan!! Ask for Cody!

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to fill out this online survey. We work hard to train our staff to make everyone experience at our dealership the best.


    Hide Full Review