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Used 866-984-3195 Email Dealer
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Reviews

Average Ratings

4.2
Average based on 26 reviews.
  • highly recommend

    We purchased my wife a 2014 escape on December 23 2014 from Jimmy Himes and the experience was one of the best. So last week we went in and traded...


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    We purchased my wife a 2014 escape on December 23 2014 from Jimmy Himes and the experience was one of the best. So last week we went in and traded her 2014 escape for a 2016 at fairway .then I was so happy with there service and what are salesman was able to do for us I went back 2 days later and traded my 2014 dodge dart in on a 2016 ford escape.we will be back to buy more from this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Charged for a service that was never performed

    I had to change one of my wheels because of an accident I had a few months back. Recently, I got an oil change and tire rotation done here. Or at ...


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    I had to change one of my wheels because of an accident I had a few months back. Recently, I got an oil change and tire rotation done here. Or at least I thought I was getting the tire rotation, considering they charged me for it. I was checking something on my car a couple days ago, and realized that the tires had not actually been rotated because my new one was still exactly where it was when I had repairs done after the accident. I was also treated very rudely by what appeared to be a new technician when I was there for service. I had been going there since 2010 but I think I'm going to stop now.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • new car purchased - great experience!

    Purchased a 2017 Ford Explorer XLT. Earl Jones, the Internet Sales Manager made the buying process effortless. I am disabled and needed a vehicl...


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    Purchased a 2017 Ford Explorer XLT. Earl Jones, the Internet Sales Manager made the buying process effortless. I am disabled and needed a vehicle that I can get in and out of easily. We came up with the Explorer with running boards. When the papers had to be signed, Jim, the Finance Manager came to Earl's offices so that I would not have to travel to his office. After the sale, Earl conducted a very thorough run through of the features and systems. I Have dealt with Fairway Ford for over 18 years. They have always been above board in their dealings, provided very fair pricing and outstanding service.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service Department

    We were camping when the starter on our 2007 F150 started acting up. We called Fairway Ford and explained our situation. They told us to bring it ...


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    We were camping when the starter on our 2007 F150 started acting up. We called Fairway Ford and explained our situation. They told us to bring it in the next day and they would expedite the repairs. We were taken to and from our campground by their courtesy car. The service personnel were very professional and bent over backwards to get us in and out quickly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Very Happy

    I just wanted to take the time to say thank you for helping my husband Jerry and I out yesterday. We were greeted with professionalism, smiles, an...


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    I just wanted to take the time to say thank you for helping my husband Jerry and I out yesterday. We were greeted with professionalism, smiles, and outstanding courtesy. Everyone we spoke to had a great personality and seemed to be very knowledgeable about their jobs. Jerry and I knew what we wanted and you all made sure we got it. So thank you again for the experience of your dealership. Sincerely, Julie V. Galion, Ohio

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Not sure about this dealer...

    I knew more about the most recent Fords that the sales people did. They told me if I ordered an F-150 Limited I wouldn't have it for 10+ months......


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    I knew more about the most recent Fords that the sales people did. They told me if I ordered an F-150 Limited I wouldn't have it for 10+ months...but every other dealer I spoke with said 8-10 weeks. I don't think they're up to date.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Outstanding from start to finish, thank you.

    From start to finish just an outstanding process. From the initial call to Robbie Davis, salesman Chris Carter , financing and Victoria going thro...


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    From start to finish just an outstanding process. From the initial call to Robbie Davis, salesman Chris Carter , financing and Victoria going through showing the truck. Thank you all for everything, I am so grateful. Quality, would highly recommend. They busted their behinds to get a deal together

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Happy with all areas of the dealership. Bought a new Focus.


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    Happy with all areas of the dealership. Bought a new Focus.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Good Experience

    Brought car in for repair. So surprised with customer service and care of an older vehicle. Will return for future repair/service. Few months late...


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    Brought car in for repair. So surprised with customer service and care of an older vehicle. Will return for future repair/service. Few months later needed new car for other vehicle. Buying experience was no pressure and positive. Sales rep, Jaison Brant, made the experience a good one. Would recommend Fairway Ford.

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • Fixed right the first time

    They got me in very quickly even though I bought my truck out of state.


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    They got me in very quickly even though I bought my truck out of state.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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