Won't go anywhere else when I am going to buy a truck . This is the second truck I have bought from this dealership, they take care of my hole family as... far as vehicles.
The service at this dealership is like non other they know how to keep their customers coming back, we drive an hour to buy from this dealership because... they are loyal to us as we are too them. My whole family buys from them now.
I found the vehicle I was looing for online. When I arrived to the vehicle, Adam met me, featured the car and actually listened to what I was looking for.... He made sure I was happy with the vehicle and that it was the right vehicle for me. They made the deal I needed and treated me great from start to finish. Bryan explained warranty and features very thoroughly and Adam made sure I understood the benefits of buying a Certified Chevrolet from the dealer. Very service focused, and it was a GREAT buying experience.
Everyone was very nice! When I need to get a new car I do plan to go back there.
Excellent customer service!!!! I would definitely recommend Sharpnack to my friends and family. They go above and beyond to accommodate. Very trustworthy... as well.
Had many people involved. Not pushy and they cared about all my needs.
My sales consultant, Jamie was professional, patient, and courteous through the entire process. He listened to all of my needs and was able to find me... the vehicle I wanted and get me to the payment i desired. The entire process was very simple and I am so very happy with my new 2017 Chevrolet Silverado.
Easy process on buying offered us the most on our trade really helpful with setting up new Traverse and willing to meet my wife at 11 at night to pick... our car up for the dupont protection plan we added highly recommend stopping in and buying from them
Thanks for your business and your kind words.
Drove from Northeast Indiana to purchase a vehicle we saw online. The purchase process was very easy, no back and forth. The paperwork process took quite... awhile, several hours (odd since we paid by preapproved check ready loan), but overall a good experience. While driving home we realized there was no manual in the vehicle. We called to request one while we were driving, but had to leave a voicemail. We did not receive a response, called a few days later and were told one would be mailed. It's been over a month, still no manual. We tried to transfer plates and title at our local BMV and were told the dealer should of provided us with the hard title (we only received a copy). We had to pay for a temporary extension on plates and now have a few weeks to get the title. Left the salesperson several voicemails over the last 10 days, no response. Called today and spoke to an office person that said we need to contact our financial institution. When I asked why we weren't given the title so we could transfer it she said the sales guys don't really know to give that to Indiana customers and they've had this issue before because Ohio uses electronic titles. When I asked why they don't make their staff aware since this is a known issue she said she usually talks to people but didn't get to talk to us. Really??? I asked why no one was able to return my calls and was told the sales people get busy. If you don't live in Ohio I would suggest going to a different dealer. I'm getting the run around on the title (bank says dealer has to issue, dealer say bank has to issue), if I don't have the hard copy in two weeks I won't be able to drive the vehicle as it won't have legal plates, very stressful. The indifference of Sharpnack after the sale has really killed the whole ease of purchase.
Sharpnack always does so great!!! Love the work, attitude, service & people they all are! The sales men are great, down to earth! The receptionist is so... sweet, service guys are super nice & helpful! The rental car department is so easy to deal with!! The body shop is the best!! I won't go anywhere else!! Just great!!