Sharpnack Chevrolet Buick Cadillac

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Reviews

Average Ratings

4.9
86 lifetime reviews.
  • Great Buying Experience

    I found the vehicle I was looing for online. When I arrived to the vehicle, Adam met me, featured the car and actually listened to what I was look...


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    I found the vehicle I was looing for online. When I arrived to the vehicle, Adam met me, featured the car and actually listened to what I was looking for. He made sure I was happy with the vehicle and that it was the right vehicle for me. They made the deal I needed and treated me great from start to finish. Bryan explained warranty and features very thoroughly and Adam made sure I understood the benefits of buying a Certified Chevrolet from the dealer. Very service focused, and it was a GREAT buying experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Purchase was easy, follow up is terrible

    Drove from Northeast Indiana to purchase a vehicle we saw online. The purchase process was very easy, no back and forth. The paperwork process t...


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    Drove from Northeast Indiana to purchase a vehicle we saw online. The purchase process was very easy, no back and forth. The paperwork process took quite awhile, several hours (odd since we paid by preapproved check ready loan), but overall a good experience. While driving home we realized there was no manual in the vehicle. We called to request one while we were driving, but had to leave a voicemail. We did not receive a response, called a few days later and were told one would be mailed. It's been over a month, still no manual. We tried to transfer plates and title at our local BMV and were told the dealer should of provided us with the hard title (we only received a copy). We had to pay for a temporary extension on plates and now have a few weeks to get the title. Left the salesperson several voicemails over the last 10 days, no response. Called today and spoke to an office person that said we need to contact our financial institution. When I asked why we weren't given the title so we could transfer it she said the sales guys don't really know to give that to Indiana customers and they've had this issue before because Ohio uses electronic titles. When I asked why they don't make their staff aware since this is a known issue she said she usually talks to people but didn't get to talk to us. Really??? I asked why no one was able to return my calls and was told the sales people get busy. If you don't live in Ohio I would suggest going to a different dealer. I'm getting the run around on the title (bank says dealer has to issue, dealer say bank has to issue), if I don't have the hard copy in two weeks I won't be able to drive the vehicle as it won't have legal plates, very stressful. The indifference of Sharpnack after the sale has really killed the whole ease of purchase.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Pampered Chef Consultant

    Sharpnack always does so great!!! Love the work, attitude, service & people they all are! The sales men are great, down to earth! The receptionist...


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    Sharpnack always does so great!!! Love the work, attitude, service & people they all are! The sales men are great, down to earth! The receptionist is so sweet, service guys are super nice & helpful! The rental car department is so easy to deal with!! The body shop is the best!! I won't go anywhere else!! Just great!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best dealership hands down!

    I shopped around and couldn't find a better deal anywhere else! They had over 400 new vehicles in stock, selection couldn't be better. Friendly ...


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    I shopped around and couldn't find a better deal anywhere else! They had over 400 new vehicles in stock, selection couldn't be better. Friendly staff, free Starbucks and the FREE pickup and delivery for service work put me over the top.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • BUYING FROM SHARPNACK CHEVROLET!

    Great dealership, great people, great service department. It's just a great (and right) place to purchase a vehicle!

    Dealer Response

    RICHARDND, thanks for giving us a rating! We appreciate your business and your feedback. We look forward to serving you in the future.


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    Great dealership, great people, great service department. It's just a great (and right) place to purchase a vehicle!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    RICHARDND, thanks for giving us a rating! We appreciate your business and your feedback. We look forward to serving you in the future.


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  • The best buying experience ever!

    Everyone at this facility was very friendly, helpful, and knowledgeable. They made sure that we were happy with all the details that went into buy...


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    Everyone at this facility was very friendly, helpful, and knowledgeable. They made sure that we were happy with all the details that went into buying our new vehicle and explained everything very well. Very fast and enjoyable experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Always easy to deal with!

    Always easy to deal with and Adam was very helpful. He did a lot over the phone and I appreciated that. Pickup and delivery for service appointmen...


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    Always easy to deal with and Adam was very helpful. He did a lot over the phone and I appreciated that. Pickup and delivery for service appointments was a major factor in finalizing the deal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Patient & Thorough!

    I've always worked with Sharpnack Chevrolet for my new car and service needs. They really are top notch dealership. Adam and Ron were great. They ...


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    I've always worked with Sharpnack Chevrolet for my new car and service needs. They really are top notch dealership. Adam and Ron were great. They showed a few different vehicle options, worked out lease numbers and explained how they lease maintenance works. They really do their best to make the sales process easy and fun. Adam was very energetic, patient and hilarious. Ron was very easy to work with when it came to final numbers. He answered all my questions about the lease process and made me feel very comfortable knowing I picked the right vehicle! Happy to have worked with these guys and happy to have my fourth vehicle from Sharpnack's!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • True Friend!

    This was my first time working with the Sharpnack Auto Group. I was sent to them by a friend of mine and specifically was looking for Adam. I am a...


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    This was my first time working with the Sharpnack Auto Group. I was sent to them by a friend of mine and specifically was looking for Adam. I am a Ford guy and unfortunately Adam only sells Chevy, Buick and Cadillac. He made the sales process easy for me though. He had an appointment set up with the Ford Sales Manager Kerry. Kerry was great. He seemed very eager to help and lined me up with a salesperson, Craig, who was friendly, easy to work with and really understood my needs. We looked at a few F-150's and found the right one. Gave me a fair number on my trade in and I'm picking up my truck this Wednesday. I am thankful for Adam being so respectful to my time and making arrangements for an appointment with the Ford staff. Adam was the salesperson for my friend and after dealing with him I am happy to call him a friend! Thanks to Craig, Kerry and Adam! You guys rock!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Experience!

    We called looking for some pricing and vehicle information. Adam answered the phone a seemed like he genuinely cared to help. He explained the pri...


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    We called looking for some pricing and vehicle information. Adam answered the phone a seemed like he genuinely cared to help. He explained the pricing breakdown and also highlighted some vehicle features we were not aware of. We set an appointment to meet with him a few day s later and when we arrived the Suburban was washed and ready for us to drive. It was great! He was very respectful to our time and made the negotiation process very easy. He made it very easy and painless to work out a great deal and we are now the proud owners of a 2015 Chevrolet Suburban. He was great, the dealership is great and overall it was a GREAT experience. We'll be happy to share with others our experience and let them know who to see for their new vehicle needs! Thanks to Sharpnack, and thank you Adam!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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