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Reviews

Average Ratings

5.0
13 lifetime reviews.
  • The Complete Dealership

    We have done business with Lee Sapp for many years and are totally satisfied and impressed by Lee and EVERY MEMBER of the Team at Lee Sapp Ford. E...


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    We have done business with Lee Sapp for many years and are totally satisfied and impressed by Lee and EVERY MEMBER of the Team at Lee Sapp Ford. Every area has highly competent, dedicated, friendly, and honest people ready to serve. They are like family and it means so much to have complete trust when dealing with vehicle purchasing and maintenance! We recently purchased a 2014 Ford Explorer and once again the entire experience was first rate. We love doing business with the Team at Lee Sapp Ford. The atmosphere of comfort, trust, and excellent service they provide is priceless.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Worth the drive to Ashland

    I have never had a better experience with a car dealership than at Lee Sapp. David and Lee were at the dealership when I showed up to look at a Fo...


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    I have never had a better experience with a car dealership than at Lee Sapp. David and Lee were at the dealership when I showed up to look at a Ford Explorer; I was treated like family there. This small town dealership really takes the time to answer all questions and never was pushy about a purchase. They were straight forward with their price of the vehicle and it was the most reasonable offer I had seen from any dealership. It's worth the drive from Omaha to get a better car buying experience. 5 stars all the way around.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Highly recommend

    I have 4 kids that drive! Over the 30 years I have done business with Lee Sapp I have always been treated well. I have bought more than 10 cars...


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    I have 4 kids that drive! Over the 30 years I have done business with Lee Sapp I have always been treated well. I have bought more than 10 cars from them.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Great Honest Service and Owner

    Nice staff, a honest owner, and a great service center. First dealership I have not felt pressured at or cheated by.


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    Nice staff, a honest owner, and a great service center. First dealership I have not felt pressured at or cheated by.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Phenomenal Service

    This dealership is top notch! We spent many hours shopping for a used truck for our son and visited many dealerships in the process. This dealersh...


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    This dealership is top notch! We spent many hours shopping for a used truck for our son and visited many dealerships in the process. This dealership was heads and shoulders above the rest. They had excellent customer service and were focused on finding the perfect vehicle for our son. They even allowed us to speak with their top mechanic to answer questions we had. The owner was diligent in helping us find a vehicle and the salesman was genuinely interested in our son and his needs. There was no pressure; only a desire to be of service to us. I would highly recommend this dealership and will give them our business in the future. A fantastic experience!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • No Pressure

    My daughter and I were just out looking at used cars and getting some ideas of what she may want. We saw a used car and went out to take it for a ...


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    My daughter and I were just out looking at used cars and getting some ideas of what she may want. We saw a used car and went out to take it for a test drive. The sales people were wonderful! They were very helpful in the knowledge about the car and didn't pressure us in any way. We will likely go back.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great service

    I was looking for a used car and they were very good about telling me everything I needed to know about the vehicles I was looking at


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    I was looking for a used car and they were very good about telling me everything I needed to know about the vehicles I was looking at

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Used Diesel

    They were very upfront with me and even though our truck had over 200000 miles, They worked with us to make it work!


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    They were very upfront with me and even though our truck had over 200000 miles, They worked with us to make it work!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Here is our story

    I feel that there are a few instances were they should have seen the water stains or the tubing on the passenger side under the dash. I feel that ...

    Dealer Response

    I am glad we decided to fix your vehicle before we even read this post. It is easy to point the finger at the dealer. But what isn't fair is that ...


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    I feel that there are a few instances were they should have seen the water stains or the tubing on the passenger side under the dash. I feel that they could fix the problem or offer to compromise or assist us with this problem. I am not convinced that this problem was not something that the mechanic or the dealership had done to bypass the real problem and to get more money out of a vehicle with a problem. (The black epoxy looks almost brand new. (It is very dark black not faded or dusty, no water spots, and sealed very well) Gary seemed very helpful until we quoted him what a mechanic said and then seemed to give us the run around for the better half of a week. It is very disappointing that after all the research and time spent looking in to this vehicle, we ended up with a problem that is 13.33% of the cost of the vehicle. Had we intended to spend another $1200 dollars, we would have selected another vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    I am glad we decided to fix your vehicle before we even read this post. It is easy to point the finger at the dealer. But what isn't fair is that we sold you a vehicle as-is and it had well over 100k miles on it. It was not in the best of shape but wasn't a lemon either. We always make suggestions to our customers that vehicles over 100,000 miles need to be inspected by your mechanic also and their may be problems that arise after the purchase but like buying a house, once you take ownership- it's your responsibility. You just happened to buy from a dealership that actually cares about it's customers and reputation.


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  • WINDSTAR

    Was a very easy process!!! I wasn't harrassed to buy all kind of fake items. I wasn't pressured and they followed through with their commitments. ...


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    Was a very easy process!!! I wasn't harrassed to buy all kind of fake items. I wasn't pressured and they followed through with their commitments. It really is a dealership with high character and principles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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