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Lee Sapp Ford

(128 reviews)
Visit Lee Sapp Ford
Sales hours: 8:00am to 2:00pm
Service hours: 7:30am to 1:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–7:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–7:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 8:00am–2:00pm 7:30am–1:30pm
Sunday Closed Closed
New (402) 983-9264 (402) 983-9264
Used (402) 983-9333 (402) 983-9333
Service (402) 983-9288 (402) 983-9288

Reviews

(128 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lee Sapp Ford from DealerRater.

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Top notch!

Top notch! If you want to be treated like a human and not just a dollar sign, skip the city and get real service at Lee Sapp. They are transparent with costs up front, and if they can make it cheaper, they will! Truck runs like a charm, got a repeat customer here… worth the drive!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was not called when my car was done the first time.

Was not called when my car was done the first time. OK them things happen. Had a problem with the repair the second time and still waiting for a return call 3 days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We apologize to you. There is no reason for this to happen. Did we get the repair properly done the second time.

Great service , great people .

Great service , great people . Always good to work with , all of them . Treat my family very well! Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, no pressure to buy, gave a great

Great service, no pressure to buy, gave a great comparable price, very professional and kind staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I know my vehicle will have the right service with this

I know my vehicle will have the right service with this team. I can trust their recommendations and they are always friendly and polite!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly employees who go the extra mile for you.

Very friendly employees who go the extra mile for you. Wouldn’t take my car anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have been going to them for 40 years.

We have been going to them for 40 years. We trust them. Great mechanics too. They are so honest. Of course, we will be back again and again. Lee and Gary are so friendly and helpful. Thank you. It is worth the drive from Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lee is an honest, good man and he treats everyone fairly

Lee is an honest, good man and he treats everyone fairly and with respect. Lee Sapp Ford and its employees, follow his leadership and character qualities which are displayed throughout the business. Lee Sapp Ford caters to our business needs and is a pleasure to work with. They take the hassle out of purchasing vehicles for our fleet. We have been purchasing vehicles from Lee since the late 90's. Always a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have been purchasing vehicles from Lee Sapp for at

We have been purchasing vehicles from Lee Sapp for at least the last 15 years and have never been disappointed. Very professional and courteous, we would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took in for tire repair.

Took in for tire repair. Had to replace tire, handled quickly, and efficiently. Very convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.