[{"id":534657,"personPtyId":46832554,"firstName":"Tony","lastName":"Oliva","titleText":"Body Shop Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.","emailTxt":"fittsfordbodyshop@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":60,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/4b57300807c3.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Collision Center"},{"id":47767,"personPtyId":42052516,"firstName":"Albee","lastName":"Mangino","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 23 years. I obtained a business degree. I enjoy fishing and cooking and my favorite movie is A Bronx Tale. Come see me at Phil Fitts Ford & Lincoln to get you in a new vehicle.","emailTxt":"lbmangino@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":142,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/202b90d3b49f.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":47763,"personPtyId":41814529,"firstName":"Darius","lastName":"Carter","titleText":"Sales & Leasing Consultant/ Commercial & COSTARS sales","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 14 years. I am a family man who likes video games and sports. My favorite teams include Miami Dolphins, New York Knicks, and New York Yankees. My favorite NCAAF team is Miami Hurricanes. My favorite movie is Braveheart and TV shows are Family Feud, Empire and Sports Center. Come see me at Phil Fitts Ford & Lincoln for a new vehicle.","emailTxt":"drcarter92@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":119,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/5ea41f61e256.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1146441600","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":517001,"firstName":"Kevin","lastName":"Whitty","titleText":"Service & Parts Director","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 34 years. I enjoy bird watching, playing with my 5 grandchildren, and I like Big Band Music. My favorite movies are World War II movies. Stop in to Phil Fitts Ford & Lincoln for all your parts and service needs.","emailTxt":"service@philfittsford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":122,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/61870192ca68.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":47768,"firstName":"Rod","lastName":"Franzi","titleText":"Sales & Leas","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 10 years. I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I will put you in a new vehicle.","emailTxt":"rcfranzi@zoominternet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":75,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/425680af9597.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516574,"personPtyId":41815320,"firstName":"Luke","lastName":"Lord","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 1 year. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford & Lincoln to put you in a good vehicle.","emailTxt":"ltlord81@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/72a06f7e84fe.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516578,"personPtyId":42052202,"firstName":"Becki","lastName":"Davison","titleText":"Internet Sales Professional","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 3 years. I attended Slippery Rock University. I love dogs and enjoy playing softball. My favorite movie is A League of Their Own and TV show is Roseanne. Contact me and I will get you interested in a vehicle before you even step in the store.","emailTxt":"beckipd24@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/508eb5738f08.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":514276,"personPtyId":44065127,"firstName":"Brian","lastName":"Grantham","titleText":"Sales Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 9 years. I attended School of Hard Knocks Sales Training at Phil Fitts Ford. I enjoy watching sports, anything Pittsburgh related is my favorite. My wonderful wife Tracee and I have 6 kids (5 girls 1 boy). I grew up a farm kid and worked at my parents' restaurant. My favorite TV shows are The Walking Dead, Game of Thrones and Breaking Bad. Come see me at Phil Fitts Ford & Lincoln and we will get you in a good vehicle.","emailTxt":"briangrantham40@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/e37bc47080e5.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514275,"personPtyId":41234650,"firstName":"Mike","lastName":"Hietsch","titleText":"General Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 28 years. I enjoy playing ping pong and pickleball. My favorite movie is A Christmas Story and I am a fan of the TV show, The Big Bang Theory. Come visit me at Phil Fitts Ford & Lincoln.","emailTxt":"fittsford@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":124,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/fb25c8c6cefb.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":516571,"personPtyId":41933951,"firstName":"Brian","lastName":"Hietsch","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 3 years. I really love what I do and find it very rewarding to help customers find their dream car. My goal is to give you the most comfortable car buying experience you've ever had!","emailTxt":"fittsfordbrian@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":69,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/105803f354fa.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":665941,"firstName":"Boone","lastName":"Lyons","titleText":"Sales","emailTxt":"Boone31197@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/26ecbbcbbf3e.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Phil Fitts Ford Lincoln

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Phil Fitts Ford Lincoln Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
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About Our Dealership

Dealer on Cars.com since April 2018

Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Oakwood and greater Pittsburgh is proud to be an automot

...

ive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

"Better Value Everyday, That's the Fitts Way"

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Car Wash

Complimentary

Wiper Blade Replacement

$20 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
745 lifetime reviews. Includes reviews of Phil Fitts Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    November 30, 2020

    Nice people but no one in the sales area was wearing a mask. A few people were masked on second visit. Paperwork was quick and easy.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Boone Lyons

    Sales

    NOT RATED

  • 5.0 out of 5
    November 28, 2020

    I bought my car from this dealership and have taken it there once for repairs and twice for maintenance and everytime was great. Extremely nice, knowledgeable... and helpful. Plus I have saved almost $400 going to them which is awesome

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (4.9) 142 reviews

  • May 13, 2016

    everyone was very polite and helpful each time i have been to p f ford. I love my fiesta and hope to enjoy it for many years to come. have had the car... for 1 year and really am happy with it.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    November 26, 2020

    Great experience, always a pleasure dealing with Mr. Mangino. Fifth explorer so far! Bought all of them from Mr. Mangino. Always a pleasure dealing... with him.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (4.9) 142 reviews

  • 5.0 out of 5
    November 23, 2020

    Darius is a very good and honest salesman. He is friendly and cares about his clients. I would recommend Darius to all my friends and family.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darius Carter

    Sales & Leasing Consultant/ Commercial & COSTARS sales

    (4.9) 119 reviews

  • 5.0 out of 5
    November 23, 2020

    Chipped rims were due to a tire change - sadly I feel this is a problem with the quality of workmanship. Didn't feel good about having to purchase new... rims with only 47 thousand miles on truck. The service I got from the Ford Customer Service was great. And the dealership was wonderful too.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Whitty

    Service & Parts Director

    (4.7) 122 reviews

  • 5.0 out of 5
    November 23, 2020

    Great service. Fast and speedy . Great employees knowledgeable and courteous. All work done in a timely manner. Nothing more nothing less. Have a great... day.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2020

    Treated well. Got everything done in one day. They offered to put mud flaps on and made appointment for that later It was done well.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rod Franzi

    Sales & Leas

    (5.0) 75 reviews

  • 5.0 out of 5
    November 21, 2020

    Rod Franzi made my experience a true pleasure. I have been buying cars for 50 years, this is the first time I've ever enjoyed it! Also, had interaction... with Brian, Becki, & Eric, all of which couldn't have been more accommodating & friendly. It's evident that there is a real team effort & customer service oriented atmosphere at this dealership. Customer service is #1 and it does make a difference.....after all everyone has the same product to sell...people make the difference. It's great to see that nice still exists in this world. So, congratulations to Mr. Fitts & his team!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rod Franzi

    Sales & Leas

    (5.0) 75 reviews

  • 5.0 out of 5
    November 20, 2020

    Service has been top notch for my 2011 model which is starting to need care now. It is good to have Ford mechanics work on my vehicle as others have missed... the mark.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Whitty

    Service & Parts Director

    (4.7) 122 reviews

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