[{"id":47768,"firstName":"Rod","lastName":"Franzi","titleText":"Sales & Leas","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 10 years. I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I will put you in a new vehicle.","emailTxt":"rcfranzi@zoominternet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/425680af9597.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":47763,"personPtyId":41814529,"firstName":"Darius","lastName":"Carter","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 12 years. I am a family man who likes video games and sports. My favorite teams include Miami Dolphins, New York Knicks, and New York Yankees. My favorite NCAAF team is Miami Hurricanes. My favorite movie is Braveheart and TV shows are Family Feud, Empire and Sports Center. Come see me at Phil Fitts Ford & Lincoln for a new vehicle.","emailTxt":"drcarter92@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/5ea41f61e256.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1146441600","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":47767,"personPtyId":42052516,"firstName":"Albee","lastName":"Mangino","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 20 years. I obtained a business degree. I enjoy fishing and cooking and my favorite movie is A Bronx Tale. Come see me at Phil Fitts Ford & Lincoln to get you in a new vehicle.","emailTxt":"lbmangino@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":31,"imageUrl":"https://cdn-user.dealerrater.com/images/202b90d3b49f.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516571,"personPtyId":41933951,"firstName":"Brian","lastName":"Hietsch","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 3 years. I really love what I do and find it very rewarding to help customers find their dream car. My goal is to give you the most comfortable car buying experience you've ever had!","emailTxt":"fittsfordbrian@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/105803f354fa.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":514275,"personPtyId":41234650,"firstName":"Mike","lastName":"Hietsch","titleText":"General Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 28 years. I enjoy playing ping pong and pickleball. My favorite movie is A Christmas Story and I am a fan of the TV show, The Big Bang Theory. Come visit me at Phil Fitts Ford & Lincoln.","emailTxt":"fittsford@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":32,"imageUrl":"https://cdn-user.dealerrater.com/images/fb25c8c6cefb.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":516574,"personPtyId":41815320,"firstName":"Luke","lastName":"Lord","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 1 year. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford & Lincoln to put you in a good vehicle.","emailTxt":"ltlord81@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/72a06f7e84fe.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516578,"personPtyId":42052202,"firstName":"Becki","lastName":"Davison","titleText":"Internet Sales Professional","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 3 years. I attended Slippery Rock University. I love dogs and enjoy playing softball. My favorite movie is A League of Their Own and TV show is Roseanne. Contact me and I will get you interested in a vehicle before you even step in the store.","emailTxt":"beckipd24@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/508eb5738f08.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":514276,"personPtyId":44065127,"firstName":"Brian","lastName":"Grantham","titleText":"Sales Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 9 years. I attended School of Hard Knocks Sales Training at Phil Fitts Ford. I enjoy watching sports, anything Pittsburgh related is my favorite. My wonderful wife Tracee and I have 6 kids (5 girls 1 boy). I grew up a farm kid and worked at my parents' restaurant. My favorite TV shows are The Walking Dead, Game of Thrones and Breaking Bad. Come see me at Phil Fitts Ford & Lincoln and we will get you in a good vehicle.","emailTxt":"briangrantham40@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/e37bc47080e5.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517001,"firstName":"Kevin","lastName":"Whitty","titleText":"Service & Parts Director","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 34 years. I enjoy bird watching, playing with my 5 grandchildren, and I like Big Band Music. My favorite movies are World War II movies. Stop in to Phil Fitts Ford & Lincoln for all your parts and service needs.","emailTxt":"service@philfittsford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/61870192ca68.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534657,"personPtyId":46832554,"firstName":"Tony","lastName":"Oliva","titleText":"Body Shop Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.","emailTxt":"fittsfordbodyshop@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4b57300807c3.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":516580,"personPtyId":41814743,"firstName":"Tori","lastName":"Glaspy","titleText":"Digital Marketing Specialist","shortBioText":"I am new to Phil Fitts Ford & Lincoln and enjoy working here. I was Salutatorian of my class at Laurel Technical Institute and obtained my Associates degree in Computer Software with Digital Media & Design. My favorite NFL team is the Philadelphia Eagles. My hobbies include hiking, camping, fishing and skiing. My favorite movie is The Outsiders and TV show is That '70s Show. Visit and Like our Facebook and Instagram page.","emailTxt":"toriglaspy22@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/631ac025cd4f.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Internet"}]

Phil Fitts Ford Lincoln

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 5:00 PM

Phil Fitts Ford Lincoln Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Oakwood and greater Pittsburgh is proud to be an automot

...

ive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

"Better Value Everyday, That's the Fitts Way"

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Car Wash

Complimentary

Wiper Blade Replacement

$20 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
221 lifetime reviews. Includes reviews of Phil Fitts Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    Got the vehicle I have been wanting for years! Great customer service! Thorough, honest and helpful. I was able to really test the vehicle and have it... looked over before I committed to purchasing it.

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  • 5.0 out of 5
    October 8, 2018

    My salesman was very knowledgeable and was not pushy. He was very helpful and personable throughout the whole sale. I would recommend Luke to anyone looking... to buy a new or used car.

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    Worked with:
    Luke Lord

    Sales & Leasing Consultant

    (5.0) 17 reviews

  • December 11, 2012

    Eric Altman was the sales person who helped me out. He was very helpful and knowledgeable about the product he was selling. Eric was also very helpful... on the financial side of things, I got a great trade in value for my old SUV and payment that I can afford on my new Focus! Check out Phil Fitts if your looking for a good deal!

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  • 5.0 out of 5
    October 6, 2018

    They helped get me in what I chose and approval this is my 3 from them they will help as much as they can do

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    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (5.0) 31 reviews

    Mike Hietsch

    General Manager

    (4.9) 32 reviews

    Becki Davison

    Internet Sales Professional

    (5.0) 12 reviews

  • 5.0 out of 5
    October 6, 2018

    We were pleasantly surprised at how easy the process was. We were referred to Rod by friends and we were not disappointed. Love our new Escape, Goldenrod.

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    Worked with:
    Rod Franzi

    Sales & Leas

    (5.0) 19 reviews

  • 5.0 out of 5
    October 5, 2018

    Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast and... went home happy!Thank you Phil Fitts New Castle!and shout out to Mr Cris Dottle! If you're looking for a new car or want to trade your car, look for this guy!

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  • 5.0 out of 5
    October 2, 2018

    Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through.

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    Worked with:
    Rod Franzi

    Sales & Leas

    (5.0) 19 reviews

  • 5.0 out of 5
    October 1, 2018

    I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn???t rush me through the process... (Friday night)too!Gave me the best trade in value of the dealers I contacted and got a good deal on a Toyota Tundra!!!The truck came with only one key but Darius gave me his word they would get me another one !!!!!

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    Worked with:
    Darius Carter

    Sales & Leasing Consultant

    (5.0) 25 reviews

  • 5.0 out of 5
    October 1, 2018

    Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee.

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    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (5.0) 31 reviews

  • 5.0 out of 5
    September 28, 2018

    Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car... but rather one we can afford and are thrilled with! I would recommend Chris to anyone.

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    Worked with:
    Brian Hietsch

    Sales & Leasing Consultant

    (5.0) 15 reviews

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