[{"id":534657,"personPtyId":46832554,"firstName":"Tony","lastName":"Oliva","titleText":"Body Shop Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.","emailTxt":"fittsfordbodyshop@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/4b57300807c3.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Collision Center"},{"id":47768,"firstName":"Rod","lastName":"Franzi","titleText":"Sales & Leas","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 10 years. I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I will put you in a new vehicle.","emailTxt":"rcfranzi@zoominternet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/425680af9597.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516578,"personPtyId":42052202,"firstName":"Becki","lastName":"Davison","titleText":"Internet Sales Professional","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 3 years. I attended Slippery Rock University. I love dogs and enjoy playing softball. My favorite movie is A League of Their Own and TV show is Roseanne. Contact me and I will get you interested in a vehicle before you even step in the store.","emailTxt":"beckipd24@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/508eb5738f08.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":47763,"personPtyId":41814529,"firstName":"Darius","lastName":"Carter","titleText":"Sales & Leasing Consultant/ Commercial & COSTARS sales","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 14 years. I am a family man who likes video games and sports. My favorite teams include Miami Dolphins, New York Knicks, and New York Yankees. My favorite NCAAF team is Miami Hurricanes. My favorite movie is Braveheart and TV shows are Family Feud, Empire and Sports Center. Come see me at Phil Fitts Ford & Lincoln for a new vehicle.","emailTxt":"drcarter92@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/5ea41f61e256.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1146441600","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":514275,"personPtyId":41234650,"firstName":"Mike","lastName":"Hietsch","titleText":"General Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 28 years. I enjoy playing ping pong and pickleball. My favorite movie is A Christmas Story and I am a fan of the TV show, The Big Bang Theory. 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Come see me at Phil Fitts Ford & Lincoln to get you in a new vehicle.","emailTxt":"lbmangino@hotmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":124,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/202b90d3b49f.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516571,"personPtyId":41933951,"firstName":"Brian","lastName":"Hietsch","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 3 years. I really love what I do and find it very rewarding to help customers find their dream car. 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Stop in to Phil Fitts Ford & Lincoln for all your parts and service needs.","emailTxt":"service@philfittsford.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":100,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/61870192ca68.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":516574,"personPtyId":41815320,"firstName":"Luke","lastName":"Lord","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 1 year. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford & Lincoln to put you in a good vehicle.","emailTxt":"ltlord81@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":45,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/72a06f7e84fe.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1485907200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":514276,"personPtyId":44065127,"firstName":"Brian","lastName":"Grantham","titleText":"Sales Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 9 years. I attended School of Hard Knocks Sales Training at Phil Fitts Ford. I enjoy watching sports, anything Pittsburgh related is my favorite. My wonderful wife Tracee and I have 6 kids (5 girls 1 boy). I grew up a farm kid and worked at my parents' restaurant. My favorite TV shows are The Walking Dead, Game of Thrones and Breaking Bad. Come see me at Phil Fitts Ford & Lincoln and we will get you in a good vehicle.","emailTxt":"briangrantham40@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":26,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/e37bc47080e5.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":561922,"firstName":"Chris","lastName":"Dottle","titleText":"Sales Consultant","shortBioText":"I am new to Phil Fitts Ford and Lincoln. I do have previous experience selling cars in Las Vegas. I have a Bachelor's Degree in Business Management from Slippery Rock University. I am a Navy Veteran. My favorite movie is Liar Liar and my favorite TV show is Sons of Anarchy. Come see me at Phil Fitts Ford and I'll get you into the perfect vehicle for you.","emailTxt":"chris.philfitts@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/10792/employees/5ef1189eb1f9.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Phil Fitts Ford Lincoln

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Phil Fitts Ford Lincoln Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2018

Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Oakwood and greater Pittsburgh is proud to be an automot

...

ive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

"Better Value Everyday, That's the Fitts Way"

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Car Wash

Complimentary

Wiper Blade Replacement

$20 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
663 lifetime reviews. Includes reviews of Phil Fitts Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 9, 2020

    I was very pleased with how the sales rep treated me and pleased with my purchase and under normal circumstances I would have marked the 5th star. However... one major complaint I do have is the lack of concern for social distancing. No one wore a mask and no shields on the desks. I was told "It is optional". I guess staying healthy is an option.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (4.9) 124 reviews

  • 5.0 out of 5
    August 7, 2020

    The body shop personnel were helpful and professional. The wor was top quality and completed in a timely manner as promised. Furthermore, they coordinated... mechanical work that needed to be done. I was well satisfied.

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Oliva

    Body Shop Manager

    (5.0) 51 reviews

    Kevin Whitty

    Service & Parts Director

    (4.6) 100 reviews

  • May 13, 2016

    everyone was very polite and helpful each time i have been to p f ford. I love my fiesta and hope to enjoy it for many years to come. have had the car... for 1 year and really am happy with it.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 5, 2020

    This is the 3rd group of vans we have bought from Fitts. We travel from Cincinnati because of past experiences with this dealership. Darius Carter has... been very instrumental in locating and presenting vans for us when the need arises. We are happy with all our purchases from Fitts Ford. Looking forward to doing business with them again.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darius Carter

    Sales & Leasing Consultant/ Commercial & COSTARS sales

    (4.9) 109 reviews

  • 5.0 out of 5
    August 4, 2020

    Excellent service and able to help me out with some unexpected issues. Would highly recommend for all your vehicle needs. See Luke Lord for all your Sales... needs

    Not Applicable
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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luke Lord

    Sales & Leasing Consultant

    (5.0) 45 reviews

  • 5.0 out of 5
    August 4, 2020

    Tony was very good to work with. He explained to me what they do and how they would do it. Michelle was also very good. I will recommend Tony and his... staff to all my friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Oliva

    Body Shop Manager

    (5.0) 51 reviews

  • 5.0 out of 5
    August 3, 2020

    Tony was great to work with as well as his secretary & I don't remember her name. I'm very pleased with my car. Everything was also done quicker than I... expected. Great experience!

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    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Tony Oliva

    Body Shop Manager

    (5.0) 51 reviews

  • 5.0 out of 5
    August 3, 2020

    It was a joy working with Darius he put me in the truck I wanted for a fair price very happy with him..I would recommend him to friends and family

    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Darius Carter

    Sales & Leasing Consultant/ Commercial & COSTARS sales

    (4.9) 109 reviews

  • 5.0 out of 5
    July 30, 2020

    Kenny in the Service Department always takes good care of me and my vehicles. When I call to have maintenance for my vehicles I always ask for Kenny.

    5.0 out of 5
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    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2020

    They help me secure the truck I wanted. They went to another dealer to fine. They also came to my home to pick up my trade in..

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Rod Franzi

    Sales & Leas

    (5.0) 64 reviews

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