[{"id":514275,"personPtyId":41234650,"firstName":"Mike","lastName":"Hietsch","titleText":"General Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 28 years. I enjoy playing ping pong and pickleball. My favorite movie is A Christmas Story and I am a fan of the TV show, The Big Bang Theory. Come visit me at Phil Fitts Ford & Lincoln.","emailTxt":"fittsford@gmail.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/fb25c8c6cefb.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":47763,"personPtyId":41814529,"firstName":"Darius","lastName":"Carter","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 12 years. I am a family man who likes video games and sports. My favorite teams include Miami Dolphins, New York Knicks, and New York Yankees. My favorite NCAAF team is Miami Hurricanes. My favorite movie is Braveheart and TV shows are Family Feud, Empire and Sports Center. Come see me at Phil Fitts Ford & Lincoln for a new vehicle.","emailTxt":"drcarter92@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/5ea41f61e256.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1146441600","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516571,"personPtyId":41933951,"firstName":"Brian","lastName":"Hietsch","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 3 years. I really love what I do and find it very rewarding to help customers find their dream car. My goal is to give you the most comfortable car buying experience you've ever had!","emailTxt":"fittsfordbrian@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/105803f354fa.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":47767,"personPtyId":42052516,"firstName":"Albee","lastName":"Mangino","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 20 years. I obtained a business degree. I enjoy fishing and cooking and my favorite movie is A Bronx Tale. Come see me at Phil Fitts Ford & Lincoln to get you in a new vehicle.","emailTxt":"lbmangino@hotmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/202b90d3b49f.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":47768,"firstName":"Rod","lastName":"Franzi","titleText":"Sales & Leas","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 10 years. I attended college and am into sports collecting. In my down time, I enjoy watching the History Channel. Come see me at Phil Fitts Ford & Lincoln and I will put you in a new vehicle.","emailTxt":"rcfranzi@zoominternet.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/425680af9597.jpg","drDealerId":10792,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":516574,"personPtyId":41815320,"firstName":"Luke","lastName":"Lord","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 1 year. I enjoy hunting, fishing, biking and woodworking. I am a Dad and a Veteran. My favorite movies are Die Hard and Ghost Busters. Come see me at Phil Fitts Ford & Lincoln to put you in a good vehicle.","emailTxt":"ltlord81@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":24,"imageUrl":"https://cdn-user.dealerrater.com/images/72a06f7e84fe.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":516578,"personPtyId":42052202,"firstName":"Becki","lastName":"Davison","titleText":"Internet Sales Professional","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about 3 years. I attended Slippery Rock University. I love dogs and enjoy playing softball. My favorite movie is A League of Their Own and TV show is Roseanne. Contact me and I will get you interested in a vehicle before you even step in the store.","emailTxt":"beckipd24@aol.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/508eb5738f08.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":514276,"personPtyId":44065127,"firstName":"Brian","lastName":"Grantham","titleText":"Sales Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 9 years. I attended School of Hard Knocks Sales Training at Phil Fitts Ford. I enjoy watching sports, anything Pittsburgh related is my favorite. My wonderful wife Tracee and I have 6 kids (5 girls 1 boy). I grew up a farm kid and worked at my parents' restaurant. My favorite TV shows are The Walking Dead, Game of Thrones and Breaking Bad. Come see me at Phil Fitts Ford & Lincoln and we will get you in a good vehicle.","emailTxt":"briangrantham40@gmail.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/e37bc47080e5.jpg","drDealerId":10792,"dealerEmpStartDtUtc":"1230768000","industryStartDtUtc":"1230768000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":517001,"firstName":"Kevin","lastName":"Whitty","titleText":"Service & Parts Director","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for 34 years. I enjoy bird watching, playing with my 5 grandchildren, and I like Big Band Music. My favorite movies are World War II movies. Stop in to Phil Fitts Ford & Lincoln for all your parts and service needs.","emailTxt":"service@philfittsford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/61870192ca68.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534657,"personPtyId":46832554,"firstName":"Tony","lastName":"Oliva","titleText":"Body Shop Manager","shortBioText":"I have been working at Phil Fitts Ford & Lincoln for about one year. I enjoy old cars and doing gardening work in my yard. I am a granddad and love to spend time with my grandchildren. I enjoy watching my favorite movie, The Godfather. Stop in and see me at Phil Fitts Auto Body Shop for your repair needs.","emailTxt":"fittsfordbodyshop@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/4b57300807c3.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Collision Center"},{"id":561922,"firstName":"Chris","lastName":"Dottle","titleText":"Sales Consultant","shortBioText":"I am new to Phil Fitts Ford and Lincoln. I do have previous experience selling cars in Las Vegas. I have a Bachelor's Degree in Business Management from Slippery Rock University. I am a Navy Veteran. My favorite movie is Liar Liar and my favorite TV show is Sons of Anarchy. Come see me at Phil Fitts Ford and I'll get you into the perfect vehicle for you.","emailTxt":"chris.philfitts@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":10792,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Phil Fitts Ford Lincoln

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 8:00 AM - 5:00 PM

Phil Fitts Ford Lincoln Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Phil Fitts Ford in New Castle, PA, also serving New Wilmington, Oakwood and greater Pittsburgh is proud to be an automot

...

ive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.

"Better Value Everyday, That's the Fitts Way"

Service

Tire Rotation

$19.95

Oil, Filter Change

$29.95

Car Wash

Complimentary

Wiper Blade Replacement

$20 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
254 lifetime reviews. Includes reviews of Phil Fitts Ford Lincoln from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 3, 2018

    Everyone I dealt with were very nice and helpful. They worked with me on price and on what I wanted in a vehicle. I would refer you guys to all of my friends.

    5.0 out of 5
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    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luke Lord

    Sales & Leasing Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    December 3, 2018

    this is my second lease purchased on a F150 from salesman Albee Mangino. He showed me 2 trucks that I may like without any presser on me too which one... to take so I be back next time

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (5.0) 35 reviews

  • December 11, 2012

    Eric Altman was the sales person who helped me out. He was very helpful and knowledgeable about the product he was selling. Eric was also very helpful... on the financial side of things, I got a great trade in value for my old SUV and payment that I can afford on my new Focus! Check out Phil Fitts if your looking for a good deal!

    5.0 out of 5
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    Not Applicable
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    November 30, 2018

    As always, Darius Carter & the Phil Fitts Ford team created a quick, efficient, super friendly & supportive car buying experience. This is my 4th vehicle... purchase from Fitts, and it won't be my last.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hietsch

    General Manager

    (4.9) 39 reviews

    Darius Carter

    Sales & Leasing Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    November 30, 2018

    We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased... the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Albee Mangino

    Sales & Leasing Consultant

    (5.0) 35 reviews

  • 5.0 out of 5
    November 28, 2018

    We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was closer... to our residence) and it didn't turn out well. We will gladly drive the additional miles to receive fast, friendly and competent service. And, Kenny in the service department couldn't be nicer or more accommodating!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 26, 2018

    This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the process... very smooth and fast. Luke explained everything to us and gave us options that was suitable to our income. I would recommend this dealer and sales associate, if you want a friendly, fast, comfortable and professional truck/car buying experience.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Luke Lord

    Sales & Leasing Consultant

    (5.0) 24 reviews

  • 5.0 out of 5
    November 26, 2018

    I would recommend this dealership to anybody. Very easy to work with, made my car buying experience painless. Other dealerships ive dealt with in the past... were total opposite.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Hietsch

    Sales & Leasing Consultant

    (5.0) 18 reviews

  • 5.0 out of 5
    November 26, 2018

    We have been dealing with Ford sales and service for many years. From start to finish excellent attention to our needs is always a priority!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hietsch

    General Manager

    (4.9) 39 reviews

    Brian Hietsch

    Sales & Leasing Consultant

    (5.0) 18 reviews

  • 5.0 out of 5
    November 26, 2018

    Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences to... be very satisfying.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hietsch

    General Manager

    (4.9) 39 reviews

    Brian Hietsch

    Sales & Leasing Consultant

    (5.0) 18 reviews

    Becki Davison

    Internet Sales Professional

    (5.0) 14 reviews

    Kevin Whitty

    Service & Parts Director

    (4.7) 15 reviews

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Phil Fitts Ford Lincoln

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