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Reviews

Average Ratings

4.7
37 lifetime reviews.
  • No hassle, great price

    Priced as listed on cars.com - I had been to a half dozen dealers where that was not the case. The Mahwah Ford experience couldn't have been easie...


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    Priced as listed on cars.com - I had been to a half dozen dealers where that was not the case. The Mahwah Ford experience couldn't have been easier. Test drove the car Monday afternoon. Drove it home Tuesday afternoon. Ask for Mike.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I love my new 2017 Kia Sorento!

    Just leased my second Kia Sorento at Mahwah Ford and Kia. I was really concerned about being well over my mileage but Mark took great care of me. ...


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    Just leased my second Kia Sorento at Mahwah Ford and Kia. I was really concerned about being well over my mileage but Mark took great care of me. He was patient and professional and went out of his way to make sure I left happy with the Kia I wanted. Thank you Matk! Your customer service made all the difference. I hope to see you in 3 years:).

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Sedona sale

    We went into the dealership looking for a mini van that would be good for our family. We were treated well and were able to make the purchase and ...


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    We went into the dealership looking for a mini van that would be good for our family. We were treated well and were able to make the purchase and take home the vehicle in one day. Our family was very pleased with the service we received.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Five stars

    I love my Kia and I love Mahwah Kia. Highly recommended. Dave is a great guy.


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    I love my Kia and I love Mahwah Kia. Highly recommended. Dave is a great guy.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Service Department gave my car rodents

    Mahwah KIA had my car for over a week while waiting on an alternator. When the car was brought in there was no issue with the back seat at all. Wh...


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    Mahwah KIA had my car for over a week while waiting on an alternator. When the car was brought in there was no issue with the back seat at all. When I got home I noticed the backseat all chewed up and covered in foam. I immediately contacted them and brought the car back. I was then yelled at by the service manager and was told there is nothing they will do about it because I can't prove it happened there. They were rude and nasty and offered no solution to the problem except that I should call my insurance company. There was no solution to this issue and I had to take it to a different shop to fix the problem. I will never do business with them because their customer service is awful. Since this incident, I have heard many stories about how rude the service manager Joe is. I have no idea how the sales floor is as I did not buy my car their but I strongly advise avoiding the service department there.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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  • Found my perfect vehicle

    I was having trouble finding a specific car. I went to Mahwah Ford on a vehicle I saw for sale. Unfortunately it was sold the morning I went ther...


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    I was having trouble finding a specific car. I went to Mahwah Ford on a vehicle I saw for sale. Unfortunately it was sold the morning I went there. But my salesman Nick suggested they find one for me. I gave him the price and specs of what I wanted and the next day got a call back saying they could get the car. It had everything I wanted. If I would have made ths my first stop it would have saved me a lot of time and energy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • So happy I went to Mahwah Ford

    After going to many different dealerships and getting ignored after we explained our situation we ended up going to Mahwah Ford. There we met Nick...


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    After going to many different dealerships and getting ignored after we explained our situation we ended up going to Mahwah Ford. There we met Nick and told him early about our situation and he said no problem, and he would do his best to find a good car that we would be able to take home. He never gave us false hope and was honest throughout the whole process. Long story short, we found a great car, got approved and left the same day with our new car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience at Mahwah Ford!

    Nick was very pleasant and helpful. The purchase was easy and stress free. This was my second car purchase from Mahwah Ford.


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    Nick was very pleasant and helpful. The purchase was easy and stress free. This was my second car purchase from Mahwah Ford.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great experience

    shannon was awesome and helpfull with insurance process. highly recommend.


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    shannon was awesome and helpfull with insurance process. highly recommend.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience at Mahwah Ford!

    Nick and Dennis were both friendly, patient, and accommodating. Made the whole process very painless. Definitely recommending to anyone looking f...


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    Nick and Dennis were both friendly, patient, and accommodating. Made the whole process very painless. Definitely recommending to anyone looking for a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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