Reviews
Write a review2014 and 2017 Ford Expeditions!
What a pleasure it was to deal with Mike our salesman and the rest of his team. It had to be the best and smoothest buying experience ever for us, and trust me, we have had a few..........
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Murray Motors Lock Haven! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
2016 edge
40 minutes late starting repairs, way overcharged and didn't fix problem.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Daniel, we are so disappointed to learn of this situation you have described. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact Matt Yeager 570-748-6783 murraymotorslockhaven@gmail.com at your earliest convenience and we will do our best to make this right.
Great service. Works with you for available times
I drive the extra miles to where I purchased vehicle. They work with you and do not price crazy. 3 things needed fixed last minute at oil change appointment. They did all 3, no charge, still under warranty. Pleased with them, worth the drive for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Laura, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!
Great, courtesy and polite!!!!! Highly recommend!
I had a very good experience with purchasing my vehicle at Murray Motors. Very polite, courtesy, no pressure sales team all around! Would highly recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Murray motors customer service
Had an over all good experience at Murray Motors but had to question the service department on some charges for the service done to my pickup. Once everything was understood they held their end of the deal and I?m excited to continue doing business with them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Linden, thank you for taking the time out of your day to tell us about your experience. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
DMIRVIN1@COMCAST.NET
Sales person was knowledgeable and easy to work with.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Murray Motors service
In the past have had some situations with their service, but they have really stepped up their game and it shows!!
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Martin, thank you for leaving such a great review and high star rating. At Murray Motors Lock Haven, we value our customers and we look forward to seeing you on your next visit. Take care!
karlahoy@hotmail.com
Very easy to have repairs done and nice lounge to wait. Service was done quickly and explained to me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Karla, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!
Paula D. Neyhart
Both the sales person, Kim Furl, and Arturo Alvarez, who handled the financial paperwork, were excellent. They were very informative and thorough explaining everything in clear terms so that I fully understood. There was no pressure to buy; just information to guide my decisions. Great overall experience, and my new 2021 Ford Bronco Outer Banks is terrific!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford Expedition
Absolutely lovely to work with!! We came from far and they had everything in order when we arrived! Excellent customer service!!! Would definitely recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase