[{"id":448964,"personPtyId":33685632,"firstName":"Nick","lastName":"Durdan","titleText":"Finance Manager","shortBioText":"My duties go beyond simply selling you a car. Have a question about today's vehicle technology? I'm your guy. Have a question about financing? I'm your guy. Need to schedule a service appointment? I'm your guy! Call today, and let everyone know you know a guy!","emailTxt":"ndurdan@starfordstreator.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112749/employees/a92e36e55949.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":448988,"personPtyId":33827771,"firstName":"Don","lastName":"Drysdale","titleText":"Sales Consultant","emailTxt":"golferdon16@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112749,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448986,"personPtyId":33827764,"firstName":"Brandon","lastName":"Urbance","titleText":"Used Car Manager","shortBioText":"","emailTxt":"burbance@starfordstreator.com","combinedEmpAvgRatingNbr":4.5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112749/employees/96a5ae771dab.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1177977600","industryStartDtUtc":"1177977600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450154,"personPtyId":33831740,"firstName":"Mike","lastName":"Hagerty","titleText":"Sales Associate","shortBioText":"Mike has been helping customers in the car business for the better part of 5 years. He is very active in the community as a coach in many sports and owns and operates a baseball and softball hitting business, working with the youth of LaSalle county.","emailTxt":"mhags24@frontier.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/112749/employees/e5c98b74f1de.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"}]

Star Ford, Inc.

4.7 out of 5 4.7
Rectangle 48
Sales
Service Closed

Star Ford, Inc. Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since February 2015

Located in Streator, Illinois, Star Ford-Lincoln is proud to be a premier dealership serving the Streator, Ottawa, Peori

...

a, Bloomington, Rockford, and suburban Chicago areas, as well as reaching as far as Wisconsin, Indiana, and Iowa. From the moment you walk onto our sales floor or into our service department, you'll know our commitment to customer service is our pride and joy. We strive to make every experience with Star Ford-Lincoln an experience to remember, because at Star Ford-Lincoln, you're more than just a face and a name, you're family.

"A small town dealer with a big heart."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
72 lifetime reviews. Includes reviews of Star Ford, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 12, 2020

    One of the best car-buying experiences I've ever had and I'm 66. Worked with Nick and felt like I found a friend. No car-dealer games. Sat across a desk... and came up with a great price. No going back and forth to a manager. Paid close to $2000 less than a car I looked at the day before with more miles. Nick dropped off the car at my house with a full tank of gas. Opposite of the experience I had with other dealerships.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2020

    Honest and professional. Got the exact truck I wanted and they were very accommodating. Best experience I had out of any of the local dealerships.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Urbance

    Used Car Manager

    (4.5) 22 reviews

  • August 17, 2017

    Fantastic! What an effortless truck buying experience we had! We asked Mike to keep us posted if he found a black truck for us and within a week, he... had one! He and Brandon knew where to look. It's a 2014 and it looks brand new, with low mileage. It's a beauty! Mike made the entire experience enjoyable. Nick and Lynn made the financing painless. We know we can trust Keith and the service department, when we may need them. You really hit a bases loaded home run with us, Mike! Thanks so much to all of you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! On behalf of our entire team, it was a pleasure working with you both.

  • 5.0 out of 5
    February 21, 2020

    Had a great experience at Star Ford! Both Brandon and Nick were able to answer all of my questions! Brandon gave me a great "tour" of the car and showed... me how to use all of the gadgets in the car. He also set up my Ford Pass account. Nick in the Finance room was able to explain my payments very easily. Thanks so much!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Brandon Urbance

    Used Car Manager

    (4.5) 22 reviews

  • 5.0 out of 5
    January 24, 2020

    I had a great experience. Brandon was polite, knowledgeable about the car and answered all my questions, and checked up on how the car was running some... days after I purchased it.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Brandon Urbance

    Used Car Manager

    (4.5) 22 reviews

  • 5.0 out of 5
    December 5, 2019

    This a very overdue review, but I wanted to make sure and get it written. Don Drysdale at Star Ford was a very kind and understanding salesman. The... experience I had at this dealership is the best I have ever had. I had spent almost six months searching for a vehicle and meeting with several salesmen from many different dealerships and yet by far Don was the easiest and best salesman I had ever dealt with. I would recommend this dealership at anytime to everyone. I purchased a 2013 Edge at the end of March of this year and to date, I have no problems with it and it rides wonderfully.. Thank you, Don Frankie

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Don Drysdale

    Sales Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    August 28, 2019

    I just purchased a new vehicle from Star Ford in Streator. I was impressed with the integrity of the salesman, his willingness to "deal," and the overall... experience in general. The service department is also top notch. Thank you, Star Ford, you're the best!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Brandon Urbance

    Used Car Manager

    (4.5) 22 reviews

  • 5.0 out of 5
    August 14, 2019

    Don is an amazing and honest salesman. We had very specific needs for our new vehicle and Don did not stop until he found us exactly what we wanted! He... went as far as Wisconsin to find our new SUV. We will never buy our vehicles anywhere else. Thank you Don!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Don Drysdale

    Sales Consultant

    (5.0) 19 reviews

  • 5.0 out of 5
    July 10, 2019

    They treat their customers with respect and with the small town curtesy that has been forgotten by many big dealerships. You can buy a car anywhere, but... why would you want to spend your hard earned money with place that treats you like just another sale. Star Ford was amazing to deal with, has a great service department and I know I'll be taken care of for years to come there. I'll be sending many friends and family their way.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Star Ford, Inc.

    Thank you for the review! We're glad you enjoyed your experience and look forward to seeing you in the future. Be sure to tell anyone you send in to t...ell us you sent them!


    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Brandon Urbance

    Used Car Manager

    (4.5) 22 reviews

  • 5.0 out of 5
    May 31, 2019

    We had a great experience buying our car with the help of Mike Hagerty at Star Ford in Streator. Felt great to buy i our home town! 😃

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Finance Manager

    (5.0) 35 reviews

    Mike Hagerty

    Sales Associate

    NOT RATED

View More Reviews