[{"id":448964,"personPtyId":33685632,"firstName":"Nick","lastName":"Durdan","titleText":"Internet Manager","shortBioText":"My duties go beyond simply selling you a car. Have a question about today's vehicle technology? I'm your guy. Have a question about financing? I'm you're guy. Need to scheduled a service appointment? I'm your guy! Call today, and let everyone know you know a guy!","emailTxt":"ndurdan@starfordstreator.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/a92e36e55949.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1343779200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448986,"personPtyId":33827764,"firstName":"Brandon","lastName":"Urbance","titleText":"Used Car Manager","shortBioText":"","emailTxt":"burbance@starfordstreator.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/96a5ae771dab.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1177977600","industryStartDtUtc":"1177977600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450154,"personPtyId":33831740,"firstName":"Mike","lastName":"Hagerty","titleText":"Sales Associate","shortBioText":"Mike has been helping customers in the car business for the better part of 5 years. He is very active in the community as a coach in many sports and owns and operates a baseball and softball hitting business, working with the youth of LaSalle county.","emailTxt":"mhags24@frontier.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/e5c98b74f1de.jpg","drDealerId":112749,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448988,"personPtyId":33827771,"firstName":"Don","lastName":"Drysdale","titleText":"Sales Consultant","emailTxt":"golferdon16@yahoo.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":112749,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 8:00 AM - 4:30 PM

Star Ford, Inc. Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 4:30 PM

Tuesday

8:00 AM - 4:30 PM

Wednesday

8:00 AM - 4:30 PM

Thursday

8:00 AM - 4:30 PM

Friday

8:00 AM - 4:30 PM

Saturday

Closed

Sunday

Closed

Special Offers

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Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since February 2015

Located in Streator, Illinois, Star Ford-Lincoln is proud to be a premier dealership serving the Streator, Ottawa, Peori

...

a, Bloomington, Rockford, and suburban Chicago areas, as well as reaching as far as Wisconsin, Indiana, and Iowa. From the moment you walk onto our sales floor or into our service department, you'll know our commitment to customer service is our pride and joy. We strive to make every experience with Star Ford-Lincoln an experience to remember, because at Star Ford-Lincoln, you're more than just a face and a name, you're family.

"A small town dealer with a big heart."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
49 lifetime reviews. Includes reviews of Star Ford, Inc. from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 29, 2018

    I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could... not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Internet Manager

    (5.0) 19 reviews

    Brandon Urbance

    Used Car Manager

    (5.0) 15 reviews

    Mike Hagerty

    Sales Associate

    (5.0) 14 reviews

    Don Drysdale

    Sales Consultant

    (5.0) 10 reviews

  • 4.8 out of 5
    September 3, 2018

    We knew what we wanted. Don found it and made our deal very pleasant. Don has been our salesman for many years and knows his product well.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Don Drysdale

    Sales Consultant

    (5.0) 10 reviews

  • August 17, 2017

    Fantastic! What an effortless truck buying experience we had! We asked Mike to keep us posted if he found a black truck for us and within a week, he... had one! He and Brandon knew where to look. It's a 2014 and it looks brand new, with low mileage. It's a beauty! Mike made the entire experience enjoyable. Nick and Lynn made the financing painless. We know we can trust Keith and the service department, when we may need them. You really hit a bases loaded home run with us, Mike! Thanks so much to all of you!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! On behalf of our entire team, it was a pleasure working with you both.

  • 5.0 out of 5
    August 18, 2018

    Great experience and work finding the vehicle I was looking for. Found a truck that I liked even more than my original decision that I found online. ... Thanks!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Internet Manager

    (5.0) 19 reviews

    Brandon Urbance

    Used Car Manager

    (5.0) 15 reviews

    Mike Hagerty

    Sales Associate

    (5.0) 14 reviews

    Don Drysdale

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    August 14, 2018

    We live an hour away from Streator and Starford had the car ready for us to look at and the process was simple and quick. Everyone there was very friendly... and they didn???t try to sell us anything we didn???t want which is nice. I would definitely go back and buy a car from them!

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hagerty

    Sales Associate

    (5.0) 14 reviews

  • 5.0 out of 5
    July 7, 2018

    Brandon did a wonderful job!! Got me exactly what I asked for and I could not be happier!! Nick did a great job informing me on the fonancial part as well!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Internet Manager

    (5.0) 19 reviews

    Brandon Urbance

    Used Car Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    June 12, 2018

    My 15 year old son had found a truck at this dealership that he really wanted and after contacting the salesman, Brandon, we were able to come to an agreement... on the price and we bought it without my son knowing. Brandon also helped me surprise my son with it, bow and all. I will cherish that moment forever. Brandon and his staff were great to deal with and the purchasing process was simple and quick. We will definitely be purchasing from them again in the near future. I highly recommend this dealership.

    5.0 out of 5
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    Friendliness
    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Internet Manager

    (5.0) 19 reviews

    Brandon Urbance

    Used Car Manager

    (5.0) 15 reviews

  • 5.0 out of 5
    June 7, 2018

    I have purchased several cars from Star Ford. Working with Don was an easy process and Nick D. did a great job with the financial part. I know Star Ford... will always make sure I get what I am looking for at a price I can afford. I won???t buy from anyone else! Thanks Don and the Star ford team!

    5.0 out of 5
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Nick Durdan

    Internet Manager

    (5.0) 19 reviews

    Don Drysdale

    Sales Consultant

    (5.0) 10 reviews

  • 5.0 out of 5
    June 6, 2018

    It was a very pleasant sale. I went to school with Mike and he was great! I moved home recently and knew that I wanted to purchase my car locally. Mike... knew what I wanted and it was pretty much a done deal. Thanks Hags!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mike Hagerty

    Sales Associate

    (5.0) 14 reviews

  • 1.3 out of 5
    June 4, 2018

    BUYER BEWARE We purchased a used 2007 Nissan Murano in April 2018 from Star Ford in Streator, IL. The car they sold us was unsafe to drive on the road.... After we purchased the car we took it to a tire shop for a 4 wheel alignment. The shop called me and told me they could not align the back tires because the K-Frame was totally rusted out. The mechanic told me the frame was so rusted out that driving this vehicle was dangerous and the rear end tires could fall off. The only option was to have our mechanic purchase a new K-Frame from Nissan and replace the old one. After it was repaired I called Star Ford and spoke to Nick Benson the general manager. He said they would not pay for any of the repairs because it was purchased ???As Is???. I set up a meeting with the owner John Centoni to explain our concerns about the car. I brought the rusted K-Frame assembly for him to see and he stated ???it was not necessary???. After insisting he finally did look at it. While we were discussing the problem he said that he could not pay for the repair. I suggested he pays for the parts and I would pay for the labor, again he said ???I can???t do that???. I asked him if they inspect used cars before they sell them and he said, ???yes??? and that his mechanic must have missed that. If the car was on a lift and inspected properly, it would be impossible to miss the rusted out K-Frame assembly. For Star Ford to sell a vehicle that is not safe is inexcusable and indefensible. If not for the technician at the tire shop this could have ended with an accident or even a possible death. The car should never have been sold to the general public. John stood there, listened, but did not respond to me. After 42 years in the service business I have learned that every successful business in the United States emphasizes two things, ???Safety Is Job One??? and ???Customer Satisfaction???. Clearly, Star Ford does not believe in either.

    1.0 out of 5
    Customer Service
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    2.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Star Ford, Inc.

    Michael, Thank you for your review. We understand your concern, and find it unfortunate that after multiple conversations we were unable to come to a... resolution that is satisfactory to you. We, too, believe in customer safety and satisfaction, and stand behind our dealership as we have been serving our community for over 41 years. Our customers safety is a number one priority. Although the vehicle was sold as-is, we openly allowed you to take this vehicle to your mechanic for an inspection, where we then discounted the vehicle accordingly based solely on you and your mechanics word. You were also offered an extended warranty, which you declined. After driving the vehicle for over a month, you then took it to yet another mechanic who informed you of this concern, who you had fix at their cost. Had you brought this vehicle to us with the concern first, we could have fixed the issue at a considerable amount less. While this situation is very unfortunate, we feel we've done everything in our ability to provide customer satisfaction.

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