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Star Ford Rentals

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)
Visit Star Ford Rentals
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–4:30pm
Tuesday 8:00am–6:00pm 8:00am–4:30pm
Wednesday 8:00am–6:00pm 8:00am–4:30pm
Thursday 8:00am–6:00pm 8:00am–4:30pm
Friday 8:00am–6:00pm 8:00am–4:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (815) 673-7442 (815) 673-7442
Used (815) 673-7428 (815) 673-7428
Service (815) 673-7105 (815) 673-7105

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Ford Rentals from DealerRater.

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She is very prompt, always available and willing to go

She is very prompt, always available and willing to go the extra mile for her customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I have always heard great things about this dealership

I have always heard great things about this dealership from relatives who live in Streator, but I live in Springfield so I thought I would have a wider range of options here in the capital city. Unfortunately the dealerships I visited here to get a Bronco really jacked up the price, even with their "sales" and many people have complained about their terrible service. After seeing some of their shady tactics in person, I made the drive to Streator and have never been happier with a car purchase. I see what the hype is about now. Don told me that he would have driven my car down to me if that is what I would have preferred as he has done for other customers. My Bronco is beautiful and was far cheaper than what Springfield was adding on to the price of their "sale". I am recommending them to everyone I know who is looking to purchase a car and I will continue to buy from them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I emailed dealership on a car listed for sale; they

I emailed dealership on a car listed for sale; they emailed back saying it had been sold! However, it is still listed for sale on cars.com and their individual website 2 weeks later?!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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worst dealership car went in first paid for a battery and

worst dealership car went in first paid for a battery and overflow plug then paid for another tow within the same week car went in again then i paid for a battery car was still not fixed took it to a different dealership diagnostic was run on car which star ford should have done in the first place found out engine was shot

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

had a very nice experience at star ford don drysdale was...

had a very nice experience at star ford don drysdale was great to deal with on my ford pick up. would recemend star ford to anyone mike

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place to buy a car!

One of the best car-buying experiences I've ever had and I'm 66. Worked with Nick and felt like I found a friend. No car-dealer games. Sat across a desk and came up with a great price. No going back and forth to a manager. Paid close to $2000 less than a car I looked at the day before with more miles. Nick dropped off the car at my house with a full tank of gas. Opposite of the experience I had with other dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and professional. Got the exact truck I wanted and...

Honest and professional. Got the exact truck I wanted and they were very accommodating. Best experience I had out of any of the local dealerships.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Had a great experience at Star Ford! Both Brandon and...

Had a great experience at Star Ford! Both Brandon and Nick were able to answer all of my questions! Brandon gave me a great “tour” of the car and showed me how to use all of the gadgets in the car. He also set up my Ford Pass account. Nick in the Finance room was able to explain my payments very easily. Thanks so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience. Brandon was polite,...

I had a great experience. Brandon was polite, knowledgeable about the car and answered all my questions, and checked up on how the car was running some days after I purchased it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Customer Service

This a very overdue review, but I wanted to make sure and get it written. Don Drysdale at Star Ford was a very kind and understanding salesman. The experience I had at this dealership is the best I have ever had. I had spent almost six months searching for a vehicle and meeting with several salesmen from many different dealerships and yet by far Don was the easiest and best salesman I had ever dealt with. I would recommend this dealership at anytime to everyone. I purchased a 2013 Edge at the end of March of this year and to date, I have no problems with it and it rides wonderfully.. Thank you, Don Frankie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.