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Star Ford Rentals

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)
Visit Star Ford Rentals
Sales hours: 8:00am to 3:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 8:00am–4:30pm
Tuesday 8:00am–6:00pm 8:00am–4:30pm
Wednesday 8:00am–6:00pm 8:00am–4:30pm
Thursday 8:00am–6:00pm 8:00am–4:30pm
Friday 8:00am–6:00pm 8:00am–4:30pm
Saturday 8:00am–3:00pm Closed
Sunday Closed Closed
New (815) 673-7442 (815) 673-7442
Used (815) 673-7428 (815) 673-7428
Service (815) 673-7105 (815) 673-7105

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Star Ford Rentals from DealerRater.

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F-250

Mike did a great job worked around my schedule and made the deal good for the both of us. I would recommend mike to anybody.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Was easier than I thought!

This was the first time that I bought a car from anyone other than my dad. Brandon was VERY helpful as well as totally professional. I thought that it would be very hard, but with Jerry and Brandon I was still at home. In fact, I walked right into Jerry and asked him where Brandon was. Lol I have been a family friend for years, and have definitely found my new salesman. Thank you for helping get through this. I LOVE my new car, and had an enjoyable experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad we could help you find the perfect car. We're glad to still have you in the family!

Ford F150 Lariat

Had the best car buying experience ever today with Nick Durdan at Star Ford in Streator. I highly recommend that you talk to Nick first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! It was our pleasure, and we look forward to working with you in the future!

Chevy

The enter team pulled together for me more than aapriecate what they did for me.highly recommend them to everyone best experience with them.ill tell all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks, Shellie! You're part of the Star Ford family, and family sticks together!

Awesome

Great car buying experience!! Brandon was so helpful through the whole process and made everything so easy and painless. I would definitely recommended buying a car from Star a Ford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! Be sure to let anyone you recommend to tell us you sent them!

when all else Fails

The title to this is so frail in comparison to my feelings about the experience. I went into the store with a postcard in hand and hope of winning a great prize. We attempted to look at the option of trading in our car during their special, but due to certain circumstances, we were unable to. The guys came together and listened to me describe our particular situation and were able to get us into a new to us car at a better value. All in all, I was vastly surprised we left the lot with anything other than disappointment at not being able to get a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad we were able to find something that worked for you, James. Thanks for choosing Star Ford, and thank you for the glowing review! Welcome to the Star Ford family!

Just Looking

We stopped to just look around. Needless to say I drove off the lot a little while later with a New to me Ride.The Explorer that we got is Beautiful and was Very Well taken care of by the Little old Lady that previously owned it. Mike was a Great Guy to deal with and Nick? even came in to work to do the paperwork. All of this on a late Saturday afternoon staying over after hours. We were Very Impressed. Thanks for a Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review, Kim. We're glad you stopped in to look around!

Great service and easy to work with!

Brandon went above and beyond to help us. They were very accommodating. We would recommend them and appreciate their time and patience! Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Lindsey! We're happy you had such a positive experience. Let anyone you recommend know to tell us that you sent them!

Worth the drive

Easy peasy. My vehicle search wasn?t panning out in my area so I took my search online. Found a heck of a deal and decided to go for a drive. I ended up at an eclectic retro ford dealership and reSin Streator IL. Service was great, price was better and Ift with two new keys in my pocket.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words, Tifany! We're glad you had such a positive experience.

Upgrading truck

We were looking to upgrade to a better truck. A friend suggested for us to go to Star Ford because of his great experience with getting a truck there. Told us to ask for Don Drysdale. He said that he would find us exactly what we wanted. Don was excellent. Not only did he find us the truck we wanted, but his professionalism, courtesy, and friendliness was outstanding! No heavy pressure sales talk at all. In fact all staff that we dealt with there were the same way. Really made the best vehicle shopping time that we have ever had. So happy with our choice. Will always go to Star Ford for any other vehicle purchases from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.